Brand Certified
Pilot Travel Center
3.9(2015 reviews)
Certified by Pilot Travel Center • Mar 01, 2026
Business Details
2501 Burr St, Gary, IN
46406, United States
Certified by Pilot Travel Center • Mar 01, 2026
(219) 844-2661
Certified by Pilot Travel Center • Mar 01, 2026
https://locations.pilotflyingj.com/search
Certified by Pilot Travel Center • Mar 01, 2026
About
Certified by Pilot Travel Center • Mar 01, 2026
Truck StopGas StationConvenience StorePilot Travel Centers
Welcome to Pilot Travel Center in Gary, IN!
Pilot Travel Centers LLC operates the largest network of travel centers in North America with over 900 locations in the U.S. and Canada. Pilot serves more than 1.5 million professional truck drivers, RV, EV, and auto drivers each day, offering gasoline and diesel fuels, DEF, craveable food like pizza, wings, and breakfast sandwiches, snacks, drinks, and the best coffee on the interstate™.
For pro drivers, amenities like overnight truck parking, reservable showers, laundry, Wi-Fi, and more make Pilot an essential part of the drive.
The Pilot™ app also features mobile fueling, online ordering, and daily offers to save you money on the road. See You Out Here™
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Certified by Pilot Travel Center • Mar 01, 2026
Hours
Certified by Pilot Travel Center • Mar 01, 2026
Reviews
3.9
2,015 reviews
5 stars
916
4 stars
482
3 stars
315
2 stars
105
1 star
197
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Multiple reviews highlighted the facility as dirty and unkempt, particularly the bathrooms and showers.
Staff Attitude
Customers reported a mix of experiences with staff, ranging from friendly and helpful to rude and unprofessional.
Parking Issues
Many reviews mentioned problems with parking, including a lack of free spots, poor enforcement of paid parking, and difficulty navigating the lot.
Service Quality
There were complaints about long wait times for showers and fuel, as well as issues with service at the food counters.
Security Concerns
Several customers expressed concerns about safety and theft in the parking area, indicating a need for better security measures.
- DNDeeDee Nash1 day ago4.0It’s a truck stop and gas station
- AEAndi EsFeb 20, 20261.0Pilot app never work for over than a week cause heavy traffic jam on top of that dirty facility. Worker are mean keep talking to each other about their love life while i am waiting in line. Avoid this location go to lackstation couple mile after
- MKm ali kutukFeb 11, 20261.0Even though 7 showers are completely empty, you still have to wait in line. I estimate the last time they were cleaned was about 6 months ago. Guys: drivers drive trucks 10-11 hours a day and pay for such a basic service. Is the job too hard? Don't you care? It's very simple: RESIGN AND FIND YOURSELF ANOTHER JOB. Nobody (especially drivers who drive trucks for hours on end) has to put up with your nonsense.
- LNLindsay NorrisFeb 2, 20261.0Don't stop here. There are too many other options in the vicinity.
- CECasmiere EvansJan 21, 20261.0Yooo some of these 5 star reviews has to be fake because all the bad ones add up to what I’m experiencing now and I’ve been here for 2 days , the workers have bad attitudes , the place is unkept genuinely, the security staff is very aggressive and they banged on our door late at night for parking which is understandable to an extent but there was so many spots available and when we went inside to pay for the parking the lady who checked us out said the manager wanted to just tow everyone’s trucks but someone volunteered to knock on doors. Also they didn’t clean the snow up so the parking lot is just dirty half melted snow everywhere. And idk who’s in charge of responding to reviews but you don’t have to respond to this bc yall get down like this on the regular after reading the comments this is an on going thing and this is just how they run this spot anyway there is a TA right across the street I’d go there guys 💕
Frequently Asked Questions About Pilot Travel Center
Are there showers at this location?
For a list of locations that offer showers, please use our store locator tool at https://locations.pilotflyingj.com/search .
What is the cost of a shower?
Shower prices vary by location. We recommend reaching out to the store directly for prices by location.
Can anyone purchase a shower?
Yes, anyone can purchase a shower at our locations.
What are the rules for overnight parking?
We recommend reaching out to individual stores directly with location specific questions regarding parking.
Does this location sell propane?
For a list of RV amenities and services, please visit our website at https://pilotcompany.com/rv-services or download the Pilot app and create an RV account.
Does this location have laundry facilities?
Laundry facilities vary by location. We recommend reaching out to the store directly with these concerns or you can use our store locater tool on our website: https://locations.pilotflyingj.com/search .
What payment methods do you accept?
We accept American Express, Discover, Mastercard, Visa, EBT, Apple Pay, Google Pay, and EBT.
Does this location have a CAT scale?
Yes, all of our locations have CAT scales.
What fuel options are located here?
Please visit our website for more information on fuel options and blends: https://pilotcompany.com/fuel-prices .
Does this location have a restaurant or driver’s lounge?
Restaurants and driver’s lounges vary depending on the location. We recommend reaching out to the store directly with these inquiries or using our store locator tool on our website: https://locations.pilotflyingj.com/search .
What are the operating hours of Pilot Travel Center in Gary, IN?
Pilot Travel Center in Gary, IN is open 24 hours a day, 7 days a week.
Does this location offer showers for travelers?
Showers are available at certain locations. For availability and pricing, please check the store locator tool at https://locations.pilotflyingj.com/search or contact the store directly.
Can anyone purchase a shower at Pilot Travel Center?
Yes, anyone can purchase a shower at Pilot Travel Centers.
What fuel options are available at this Pilot Travel Center?
This location offers gasoline, diesel, and DEF fuel options with high-speed pumps.
What payment methods are accepted at this location?
Pilot Travel Center accepts American Express, Discover, Mastercard, Visa, EBT, Apple Pay, Google Pay, and cash.
Are there amenities for professional drivers at this location?
Yes, amenities include overnight parking, reservable showers, laundry, Wi-Fi, CAT scales, diesel lanes, and more to support professional drivers.
Does the Pilot Travel Center in Gary, IN provide a restaurant or driver’s lounge?
Restaurants and driver’s lounges vary by location. Please contact the store directly or use the store locator tool for specific details.
How can nearby transit or local businesses enhance my visit to Pilot Travel Center?
Nearby places like Cinnabon and Subway offer additional food options, while services such as Wingfoot Truck Care Center and Blue Rhino Propane Exchange support vehicle and travel needs.
Are there convenient entertainment or relaxation options near Pilot Travel Center?
Yes, nearby options include Redbox for rentals, Massage Spa for relaxation, and The Scoreboard Barbershop for grooming.
Can I find mobile phone services and retail stores close to Pilot Travel Center?
Yes, nearby mobile phone stores include Boost Mobile, Verizon, Go Go Gadget, and Galaxy Wireless, along with retail stores like Brady's This Is It True Value and Party Liquors.
Brand Certified Facts from Pilot Travel Center
Pilot Travel Center partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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