Business Details
About
Auto Body RepairAuto Repair ShopAuto Dent Removal Service
Gerber Collision & Glass provides collision auto body repair and auto glass services backed by a Lifetime Guarantee for as long as you own your vehicle. Contact us for a free collision auto body repair estimate or auto glass quote today!
Details
- RestroomAvailable
- Wheelchair accessible entranceAvailable
- Wheelchair accessible restroomAvailable
Location
Hours
Reviews
4.3
169 reviews
5 stars
120
4 stars
20
3 stars
4
2 stars
5
1 star
20
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, highlighting their excellent communication and willingness to assist.
Repair Quality
Overall, customers were satisfied with the quality of repairs, noting that vehicles looked as good as new after service.
Timeliness
While some customers experienced delays, many appreciated the timely updates and completion of repairs.
Mixed Experiences
A number of reviews indicated inconsistent experiences, with some customers reporting poor service or communication issues.
Professionalism
Several reviews commended the professionalism of the staff, particularly in handling customer concerns and providing thorough explanations.
- TATy Adams2 days ago5.010/10 service, Gerber provides you with updates on the status of your vehicle every couple days felt very informed on how my vehicle was going, not only did I feel informed the service that was provided was very quick and the work was amazing looked like the vehicle was brand new very happy!
- CBCory BelvinOct 3, 20255.0Nothing but positive from start to finish, I can't say a single bad thing about my whole experience. Stephanie was beyond helpful, friendly, and knowledgeable. I called on Tuesday at about 9am and scheduled an appointment for an estimate the same day at 11am. She was very helpful and thoroughly explained the entire estimate and process to me. She said they can actually start on my truck the following day so I went ahead with it. I already knew I wanted them to do the work because their painter Wade, is hands down one of the best in the business, I challenge you to find somone better. Truck was completed on Friday and looks great. Its the 3 stage white and a pain in the ass color to paint and match. Rear bumper cover and quarter panel were painted and Wade knocked it out of the park with the color match and finish. I couldn't be happier.....and im a tough one to please!!!!
- KSKris SpangleSep 12, 20252.0Had my work vehicle for 5 days to fix a bumper. - They were aware my job was dependent on the state licensed vehicle, told me it would take 3 days. They had my car for a day and a half before ever starting to work on it. Poor customer service, WOULD NOT RECOMMEND!
- EEErikSep 12, 20255.0Installed replacement decals for my car perfectly, repaired my mustang bumper as well when the dealership wanted to replace it. Incredible service, and friendly staff.
- RFRosangela FaulknerJul 24, 20251.0They do poor work, do not stand behind their work. They do not guarantee their crap work. Stay away from this place.
Frequently Asked Questions About Gerber Collision & Glass
What services does Gerber Collision & Glass offer?
Gerber Collision & Glass provides collision auto body repair, auto glass services, paintless dent repair, and provides free estimates for collision and auto glass repairs.
Where is Gerber Collision & Glass located in Fort Wayne?
Gerber Collision & Glass is located at 3710 Illinois Rd, Ft Wayne, IN 46804, USA.
What are the business hours for Gerber Collision & Glass?
Gerber Collision & Glass is open Monday through Friday from 8:00 AM to 5:00 PM and closed on Saturdays and Sundays. They are also closed on major holidays such as Thanksgiving, Christmas, and New Year's Day.
Does Gerber Collision & Glass offer a warranty on their repairs?
Yes, they offer a Lifetime Guarantee on their repairs for as long as you own your vehicle.
What payment methods are accepted at Gerber Collision & Glass?
Gerber Collision & Glass accepts American Express, Check, Discover, Mastercard, and Visa as payment options.
Is Gerber Collision & Glass wheelchair accessible?
Yes, Gerber Collision & Glass has a wheelchair accessible entrance and restroom for customer convenience.
How can I contact Gerber Collision & Glass for inquiries or estimates?
You can contact them via phone at +1 260-407-0074 or email at info@gerbercollision.com.
What nearby places can I visit around Gerber Collision & Glass in Fort Wayne?
Nearby you can visit the Mustard Seed Furniture Bank of Fort Wayne, Mattress Solutions, Happy Dogs Daycare, and Subway, offering a variety of social services, furniture shopping, pet care, and food options.
Are there fitness or recreational options near Gerber Collision & Glass?
Yes, nearby fitness and sports facilities include Mad Apple CrossFit, Mad Apple Sports Performance, Cutter Fitness, and HOTWORX yoga studio.
Where can customers eat or relax around Gerber Collision & Glass?
Customers can try nearby dining options such as Friends, Too Greek Restaurant, Joanna's Family Restaurant, and Chevvy's Pizza and Sports Bar for meals before or after their visit.