Tuffy Tire & Auto Service Center - Ft Wayne

Reviews

• EK

  Elizabeth K

  2 days ago
  3.0
  Very overpriced. Molly made it seem like I was getting a discount and she was giving me a good deal after initially quoting me some crazy price. I was between a rock and a hard place so I paid it. I was in and out in an hour and a half and they took me immediately upon arriving. I thought the customer service was fine. I won't go back because its too expensive.
• JW

  Joe W

  Apr 20, 2026
  5.0
  I am very satisfied with the inspection and brake service that I received on my vehicle. Service Advisor Molly Hiser is great to work with, and Service technician Steven Smeltzer did a prompt removal and replacement of the brake pads and rotors.
• KK

  Kai

  Apr 2, 2026
  5.0
  Love this place ! Highly recommend for all YOUR CAR TROUBLES !!! And Molly was awesome !!
• TS

  Tammy Soter-Simoes

  Mar 31, 2026
  5.0
  I like going here. They seem to get me in and out fairly quickly. It's easy to make an appointment. They seem to do a good job. But this time they forgot to reset my oil percentage on my car.
• MM

  Megan

  Mar 2, 2026
  1.0
  I am leaving 1 star for MOLLY. 5 stars for the techs! This is my second encounter with Molly and this shop. The first time I opted on NOT taking my car here because of molly and the prior tech guy person. This time I came to this tuffy for Austin and Rob.. Molly was extremely rude to me, continuously telling me theyre just techs and not to listen to them.. I followed them over from coldwater to west Jefferson because I trust their work and they have been taking care of my vehicle since my first encounter with Molly. Molly made it very known that she only cares about money and not her customers. I almost left and took my buisness elsewhere because of Molly's attitude. She was rude and tried to over explain why she was being a b. I take my vehicle to my trusted mechanics.. but Molly will make it so I will not return. (I have spent thousands of dollars between my warranty and myself) Thanks Molly for ruining my day!