Business Details
About
Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone N Morton St in Franklin, IN is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Franklin, IN or call us at (317) 346-6605.
Details
- Cash onlyNot available
- Curbside pickupAvailable
Location
Hours
Reviews
4.2
332 reviews
5 stars
179
4 stars
85
3 stars
31
2 stars
14
1 star
23
What are people saying?
AI-generated from recent customer reviews
Customer Service
Overall, customers reported a mix of experiences with staff, ranging from extremely helpful and friendly to instances of rudeness and lack of knowledge.
Product Availability
While many customers found the store well-stocked, there were frequent complaints about delays in receiving ordered parts and issues with incorrect items being provided.
Store Cleanliness
The store was generally noted as clean and organized, contributing positively to the shopping experience.
Staff Knowledge
Some employees were praised for their knowledge and assistance, while others were criticized for being unhelpful or lacking training.
Pricing Concerns
Several reviews mentioned that prices were perceived as high, leading to dissatisfaction among some customers.
- CJCarol Justus4 days ago5.0They put new batteries in my key fobs. A quick in & out.
- JBJossie BriggsSep 27, 20251.0Whatever you do dont order a part cause they will lose it and call you the liar lmao place is a joke rude workers and all
- DBDebra BarnettSep 26, 20255.0Very helpful and honest!! I go here without a second thought!
- MBMatthew BergerJul 27, 20255.0Helpful staff and very clean store with great availability of parts and supplies.
- DHDoug HaworthJun 21, 20251.0They don't back up warranties, parts go bad in a few months. Spent in just parts nearly $7000.00 the 1st time we had a mechanic rebuild the motor not counting timing chain. Had to replace timing chain a 2nd time in a couple months. Re-replaced their cam , crank antiming chain sensors myself. My mechanic moved away. Replaced 2 of their fuel pumps and one a 3rd time. I now only use Car Quest parts. DONT USE AUTOZONE!!!. I used them for over 30 years. Never again. The mngr didn't give a shot either.
Frequently Asked Questions About AutoZone Auto Parts
What are the store hours for AutoZone Auto Parts in Franklin, IN?
AutoZone Auto Parts is open Monday through Saturday from 7:30 AM to 9:00 PM and on Sunday from 8:30 AM to 8:00 PM.
Does AutoZone Auto Parts offer in-store pickup and same-day delivery services?
Yes, AutoZone Auto Parts provides both in-store pickup and same-day delivery services.
What types of products can I purchase at AutoZone Auto Parts on N Morton St?
You can purchase auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts at this location.
Which brands of auto parts are available at AutoZone Auto Parts in Franklin?
The store offers brands including Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
Where is AutoZone Auto Parts located in Franklin, IN?
The store is located at 1421 N Morton St, Franklin, IN 46131, United States.
How can I contact AutoZone Auto Parts for customer service?
You can call them at (317) 346-6605 or email customer.service@autozone.com for assistance.
Are there any nearby places where I can grab food before or after visiting AutoZone Auto Parts?
Yes, nearby food options include Taco Bell, Rally's, Penn Station East Coast Subs, Smoothie King, Papa Murphy's Take 'N' Bake Pizza, Wingstop, and Enedina's Taco Truck, perfect for a quick meal.
What nearby automotive-related businesses are close to AutoZone Auto Parts?
Nearby automotive businesses include another AutoZone store, Superior Auto dealership, and Bradley Chevrolet dealership, helpful if you need additional auto parts or vehicle services.
Are there convenient amenities close to AutoZone Auto Parts for shopping and services?
Yes, nearby amenities include Sears Hometown Store for retail shopping, Franklin Coin Laundry, and Cricket Wireless for mobile phone needs.
Does AutoZone Auto Parts have a social media presence where I can get updates?
Yes, you can follow AutoZone on Twitter at @autozone and visit their Facebook page at https://www.facebook.com/216961231712363 (AutoZoneFranklinIN).