Business Details
About
Auto Repair ShopAuto Parts & AccessoriesAuto Parts StoreTire ShopOil Change Service StationBrake ShopAuto Air Conditioning ServiceTruck Parts SupplierAuto MaintenanceTruck Accessories Store
Find auto repair serving Fort Wayne, IN, and surrounding areas, at Hires Automotive Center. Our goal and policy is to treat our customers and their vehicles as we would treat our own. We offer high-quality, courteous service in an honest and caring atmosphere. Our customers are the heart of our business and the reason that we are here. At all times, our customers receive the highest respect, understanding, and appreciation.
Our motto is “For You and Your Car.” Every day, every hour, every employee’s mission is to assure complete satisfaction for “You and Your Car.” Doing so allows us to build a relationship of trust to assure your return in the future. Call us today to make an appointment.
Location
Hours
Reviews
4.3
282 reviews
5 stars
203
4 stars
28
3 stars
15
2 stars
10
1 star
26
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, particularly highlighting individuals like Jason and Brian for their excellent service.
Service Speed
Customers frequently noted the quick turnaround times for services such as oil changes and tire rotations, often completed in under an hour.
Pricing Concerns
Some customers expressed dissatisfaction with pricing, mentioning unexpected costs and concerns about the value of services provided.
Mixed Experiences
While many reviews were positive, there were a few negative experiences regarding communication and service quality, indicating inconsistency.
Trustworthiness
Several long-term customers emphasized the reliability and trustworthiness of the business, having used their services for many years.
- JPJoyce PriceDec 16, 20255.0Hires did a great job changing my oil and replacing my windshield wipers! They are very efficient and detailed! Also very polite and helpful finding my vehicle account! I would recommend them to everyone!
- CMCesar MorenoDec 8, 20253.0Podrían ser 5 estrellas sino tuvieran publicidad engañosa con el tema de los cupones de descuento, al final aplican descuentos si, pero nunca el que dice el cupón, aplican lo que ellos quieren o consideran, en cuanto trabajar son rápidos y buen trabajo en el auto, fui por frenosby quedaron muy bien
- CPCrystal PfleidnerOct 28, 20255.0Always a pleasure to do business.
- WBWes BlackOct 8, 20255.0Hires has taken care of me multiple times. They have helped me with the utmost care and in a timely manner. I will always recommend Hires. Especially to work with Brian. He has always been nice and very helpful. There are places closer to my house. But they aren’t even close to being as good as Hires has to me. Would 100% recommend to anyone.
- JSJohn SilvaOct 2, 20255.0I’ve been going here to service my vehicles for over a decade, they’ve always been kind and helpful and have never pressured me into trying to buy anything.
Frequently Asked Questions About Hires Automotive Center
What are the regular business hours for Hires Automotive Center?
Hires Automotive Center is open Monday through Friday from 7:00 AM to 6:00 PM, and Saturday from 8:00 AM to 5:00 PM. They are closed on Sundays.
Does Hires Automotive Center offer service on Saturdays?
Yes, Hires Automotive Center is open on Saturdays from 8:00 AM to 5:00 PM, but note they may only service parts during that day as per additional hours text.
Where is Hires Automotive Center located?
Hires Automotive Center is located at 1620 Northland Blvd, Fort Wayne, IN 46825, USA.
What types of auto services does Hires Automotive Center provide?
They offer services including oil changes, Valvoline maintenance, check engine light diagnostics, comfort systems, undercar and underhood repairs, tires, fleet service, brake service, and auto parts.
How can I contact Hires Automotive Center?
You can contact them by phone at +1 260-489-5734 or via email at thomas@hiresautoparts.com.
What is the customer service philosophy of Hires Automotive Center?
Their goal is to treat customers and their vehicles as they would their own, providing high-quality, courteous, honest, and caring service to ensure customer satisfaction and build trust for future visits.
Are there dining options near Hires Automotive Center for customers waiting on their vehicles?
Yes, customers can visit nearby Wendy's for fast food and burgers, or Pizza Hut for pizza and American cuisine while their vehicle is being serviced.
What nearby shopping options are available around Hires Automotive Center?
Nearby shopping includes Phantom Fireworks for fireworks and discount shopping, Clear Choice/Epic Vapes for vaping products, and Inferno Fireworks for party supplies.
Are there nearby places where customers can fuel their vehicles?
Yes, customers can find nearby gas stations including BP and Lassus convenience stores to refuel their vehicles while visiting Hires Automotive Center.
What other nearby services might be useful for customers visiting Hires Automotive Center?
Nearby services include Crazy Pins and Crazy Pinz Entertainment Center for bowling and entertainment, Angela's Grooming & Doggie Spa for pet services, and Lima Valley Salon for beauty and spa appointments.