Business Details
About
Auto Repair ShopAuto Parts & AccessoriesAuto Parts StoreTire ShopOil Change Service StationBrake ShopAuto Air Conditioning ServiceTruck Parts SupplierAuto MaintenanceTruck Accessories Store
Find auto repair serving Fort Wayne, IN, and surrounding areas, at Hires Automotive Center. Our goal and policy is to treat our customers and their vehicles as we would treat our own. We offer high-quality, courteous service in an honest and caring atmosphere. Our customers are the heart of our business and the reason that we are here. At all times, our customers receive the highest respect, understanding, and appreciation.
Our motto is “For You and Your Car.” Every day, every hour, every employee’s mission is to assure complete satisfaction for “You and Your Car.” Doing so allows us to build a relationship of trust to assure your return in the future. Call us today to make an appointment.
Location
Hours
Reviews
4.3
281 reviews
5 stars
201
4 stars
28
3 stars
14
2 stars
10
1 star
28
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, particularly highlighting individuals like Brian and Jason for their exceptional service.
Efficiency
Customers frequently noted the quick service, with many reporting fast turnaround times for oil changes and other repairs.
Trustworthiness
Long-term customers expressed trust in the business, appreciating the honest assessments and lack of pressure to upsell services.
Mixed Experiences
Some reviews indicated dissatisfaction with specific incidents, including poor communication and issues with service quality, suggesting inconsistency in customer experiences.
Value for Money
While many found the prices reasonable, a few customers felt that certain services were overpriced or that parts quality was lacking.
- CPCrystal PfleidnerOct 28, 20255.0Always a pleasure to do business.
- WBWes BlackOct 8, 20255.0Hires has taken care of me multiple times. They have helped me with the utmost care and in a timely manner. I will always recommend Hires. Especially to work with Brian. He has always been nice and very helpful. There are places closer to my house. But they aren’t even close to being as good as Hires has to me. Would 100% recommend to anyone.
- JSJohn SilvaOct 2, 20255.0I’ve been going here to service my vehicles for over a decade, they’ve always been kind and helpful and have never pressured me into trying to buy anything.
- TATina AllenSep 18, 20255.0Great service, no waiting. Really great staff.
- JTJake TrahinSep 15, 20255.0Jason at the Northland location was beyond helpful with an issue I had with my car today.
Frequently Asked Questions About Hires Automotive Center
What are the regular business hours for Hires Automotive Center?
Hires Automotive Center is open Monday through Friday from 7:00 AM to 6:00 PM, and Saturday from 8:00 AM to 5:00 PM. They are closed on Sundays.
Does Hires Automotive Center offer service on Saturdays?
Yes, Hires Automotive Center is open on Saturdays from 8:00 AM to 5:00 PM, but note they may only service parts during that day as per additional hours text.
Where is Hires Automotive Center located?
Hires Automotive Center is located at 1620 Northland Blvd, Fort Wayne, IN 46825, USA.
What types of auto services does Hires Automotive Center provide?
They offer services including oil changes, Valvoline maintenance, check engine light diagnostics, comfort systems, undercar and underhood repairs, tires, fleet service, brake service, and auto parts.
How can I contact Hires Automotive Center?
You can contact them by phone at +1 260-489-5734 or via email at thomas@hiresautoparts.com.
What is the customer service philosophy of Hires Automotive Center?
Their goal is to treat customers and their vehicles as they would their own, providing high-quality, courteous, honest, and caring service to ensure customer satisfaction and build trust for future visits.
Are there dining options near Hires Automotive Center for customers waiting on their vehicles?
Yes, customers can visit nearby Wendy's for fast food and burgers, or Pizza Hut for pizza and American cuisine while their vehicle is being serviced.
What nearby shopping options are available around Hires Automotive Center?
Nearby shopping includes Phantom Fireworks for fireworks and discount shopping, Clear Choice/Epic Vapes for vaping products, and Inferno Fireworks for party supplies.
Are there nearby places where customers can fuel their vehicles?
Yes, customers can find nearby gas stations including BP and Lassus convenience stores to refuel their vehicles while visiting Hires Automotive Center.
What other nearby services might be useful for customers visiting Hires Automotive Center?
Nearby services include Crazy Pins and Crazy Pinz Entertainment Center for bowling and entertainment, Angela's Grooming & Doggie Spa for pet services, and Lima Valley Salon for beauty and spa appointments.