Many customers praised the friendly and helpful staff, particularly highlighting individuals like Michelle and Steve for their exceptional service.
Service Quality
While some reviews noted excellent service and quick repairs, others reported issues with service quality, including incomplete work and overcharging.
Pricing Concerns
Several customers expressed dissatisfaction with pricing, citing high costs for basic services and feeling taken advantage of.
Timeliness
There were mixed reviews regarding wait times, with some customers appreciating quick service while others experienced long delays.
Trust Issues
A few customers raised concerns about trust, mentioning instances of perceived dishonesty or unnecessary upselling.
BC
Bryanna Conley
Jan 31, 2026
5.0
Estillee and Michelle you both were great to work with thank you guys for all your help and hard work.. Estiller you went above and beyond to make sure my car was safe and I greatly appreciate that.. Michelle you had no problem getting out in the shop and getting your hands dirty and you had no problem going out of your way to go get the tires from another store.. I appreciate you both so much.. Great team work
WS
Wilmar Santis
Jan 16, 2026
5.0
Excelente servicio. A pesar de no hablar el el idioma, el muchacho de recepción fue muy amable.
CJ
Cambridge Jackson
Dec 30, 2025
1.0
Tried to charge me insane prices for basic maintenance. 800 dollars to replace spark plugs when I bought and replaced them myself in 30 minutes for 30$ is crazy. I would not go here.
MC
Mark Truman Carroll
Dec 21, 2025
5.0
Totally the best!! A God send. On a roadtrip back to Mississippi and needed a tire replaced. Jo was the kindest ever and worked a way to squeeze us in and get us back on the road!! Thank Yall so much and may God bless this business!
NQ
Nancy Quintana
Dec 18, 2025
1.0
I’m warning you all not to go to this place I went here because I’m a Lyft driver and I was recommended here from the Lyft app. Before I took my van to this place it was working really good and after an alignment and oil change I started having so many problems first thing my engine stops and turns off by itself several times a day. So I looked up on google and I wrote my engine is turning off by itself after an oil change and alignment so it says that maybe they damage a hose or didn’t connect it at all or some kind of perforation or liking. Well my tires needed a lot of air and my tires were brand new I used them for about 4 day before having the alignment and there was nothing wrong with them. Plus they made me wait like 4 hours even though I had an appointment and I never waited that long for something like that . At Walmart sometimes when they tell me for an oil change is going to take more then an hour because I didn’t schedule the longer I had to wait was about 30 minutes and for alignment In other places the longer it takes is an hour so 4 hours is a lot and plus charging 320 dollars and returning a vehicle that don’t work now is awful. I won’t write a bad review if my van wasn’t damaged but I need my van because that’s my only way to income and it’s very important for me for my vehicle to perform well. Another thing is it doesn’t feel like they did an alignment which I’m going to have to spend more money taking it to another place because it sounds really bad when is running and that’s the reason I took it for alignment because I was told that was all it needed to feel more smooth driving.
Frequently Asked Questions About Goodyear Auto Service
What services does Goodyear Auto Service offer?
Goodyear Auto Service offers full-service tire and automotive repairs, including tire sales, oil changes, and general auto repairs.
Where is Goodyear Auto Service located?
It is located at 4106 Coldwater Road, Fort Wayne, IN 46805-1108, USA.
What are the regular operating hours of Goodyear Auto Service?
The center is open Monday through Saturday from 8:00 AM to 7:00 PM, and on Sundays from 8:00 AM to 5:00 PM.
Does Goodyear Auto Service provide in-store pickup?
Yes, in-store pickup service is available.
What are the holiday hours for Goodyear Auto Service?
The center is closed on January 1, April 20, November 27, and December 25. On May 26, July 4, September 1, December 24, and December 31, it operates from 8:00 AM to 5:00 PM.
What payment options does Goodyear Auto Service accept?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
Is Goodyear Auto Service accessible for wheelchair users?
Yes, the facility has a wheelchair accessible entrance and restroom.
Are there nearby automotive repair shops to Goodyear Auto Service?
Yes, nearby automotive repair shops include Just Tires, Tire Barn Warehouse, and Tuffy Tire and Auto Service Center.
What dining options are near Goodyear Auto Service?
Nearby dining options include Haru Sushi Izakaya, Ichiban Asian Fusion, Nikita Fort Wayne (Thai and Japanese), and Dq fast food restaurant.
What nearby retail stores are available around Goodyear Auto Service?
Close retail stores include MC Sports, AT&T Store, Deb Shops, The North Face Outlet, Sears, Finish Line, Babies"R"Us, and Men’s Wearhouse.
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