Many customers praised the friendly and helpful staff, highlighting specific employees like Michelle and Steve for their exceptional service.
Service Quality
While some reviews noted excellent service and quick repairs, others expressed dissatisfaction with the quality of work, particularly regarding alignments and unnecessary upselling.
Pricing Concerns
Several customers mentioned feeling overcharged or misled about pricing, particularly for services like alignments and oil changes.
Timeliness
There were mixed reviews about wait times, with some customers appreciating quick service while others reported long delays and poor communication.
CJ
Cambridge Jackson
Dec 30, 2025
1.0
Tried to charge me insane prices for basic maintenance. 800 dollars to replace spark plugs when I bought and replaced them myself in 30 minutes for 30$ is crazy. I would not go here.
MC
Mark Truman Carroll
Dec 21, 2025
5.0
Totally the best!! A God send. On a roadtrip back to Mississippi and needed a tire replaced. Jo was the kindest ever and worked a way to squeeze us in and get us back on the road!! Thank Yall so much and may God bless this business!
NQ
Nancy Quintana
Dec 18, 2025
1.0
I’m warning you all not to go to this place I went here because I’m a Lyft driver and I was recommended here from the Lyft app. Before I took my van to this place it was working really good and after an alignment and oil change I started having so many problems first thing my engine stops and turns off by itself several times a day. So I looked up on google and I wrote my engine is turning off by itself after an oil change and alignment so it says that maybe they damage a hose or didn’t connect it at all or some kind of perforation or liking. Well my tires needed a lot of air and my tires were brand new I used them for about 4 day before having the alignment and there was nothing wrong with them. Plus they made me wait like 4 hours even though I had an appointment and I never waited that long for something like that . At Walmart sometimes when they tell me for an oil change is going to take more then an hour because I didn’t schedule the longer I had to wait was about 30 minutes and for alignment In other places the longer it takes is an hour so 4 hours is a lot and plus charging 320 dollars and returning a vehicle that don’t work now is awful. I won’t write a bad review if my van wasn’t damaged but I need my van because that’s my only way to income and it’s very important for me for my vehicle to perform well. Another thing is it doesn’t feel like they did an alignment which I’m going to have to spend more money taking it to another place because it sounds really bad when is running and that’s the reason I took it for alignment because I was told that was all it needed to feel more smooth driving.
JI
Joy Ilie
Dec 9, 2025
5.0
Needed new tires put on my car. Great price. Fantastic customer service and we weren't there very long. Highly recommend!
JO
Jason Overman
Nov 28, 2025
5.0
This Coldwater Road Ft Wayne location did an amazing job on my Corvette tire. They took the time to examine my old tire and write down notes on my paper about what had faulted on it. They got it done professionally with great communication, and this was the smoothest tire change process I have ever seen. 10/10 I would highly recommend!! Great job! I will definitely keep coming back for all of my future tire needs.
Frequently Asked Questions About Goodyear Auto Service
What services does Goodyear Auto Service offer?
Goodyear Auto Service offers full-service tire and automotive repairs, including tire sales, oil changes, and general auto repairs.
Where is Goodyear Auto Service located?
It is located at 4106 Coldwater Road, Fort Wayne, IN 46805-1108, USA.
What are the regular operating hours of Goodyear Auto Service?
The center is open Monday through Saturday from 8:00 AM to 7:00 PM, and on Sundays from 8:00 AM to 5:00 PM.
Does Goodyear Auto Service provide in-store pickup?
Yes, in-store pickup service is available.
What are the holiday hours for Goodyear Auto Service?
The center is closed on January 1, April 20, November 27, and December 25. On May 26, July 4, September 1, December 24, and December 31, it operates from 8:00 AM to 5:00 PM.
What payment options does Goodyear Auto Service accept?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
Is Goodyear Auto Service accessible for wheelchair users?
Yes, the facility has a wheelchair accessible entrance and restroom.
Are there nearby automotive repair shops to Goodyear Auto Service?
Yes, nearby automotive repair shops include Just Tires, Tire Barn Warehouse, and Tuffy Tire and Auto Service Center.
What dining options are near Goodyear Auto Service?
Nearby dining options include Haru Sushi Izakaya, Ichiban Asian Fusion, Nikita Fort Wayne (Thai and Japanese), and Dq fast food restaurant.
What nearby retail stores are available around Goodyear Auto Service?
Close retail stores include MC Sports, AT&T Store, Deb Shops, The North Face Outlet, Sears, Finish Line, Babies"R"Us, and Men’s Wearhouse.