Business Details
About
Auto Repair ShopTire Shop
Goodyear Auto Service Centers are full-service tire and automotive repair stores wholly owned and operated by the Goodyear Tire & Rubber Company.
Details
- DebitAvailable
- Cash onlyNot available
- RestroomAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.3
180 reviews
5 stars
131
4 stars
16
3 stars
6
2 stars
5
1 star
22
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, particularly highlighting individuals like Michelle and Steve for their exceptional service.
Service Quality
There are mixed reviews regarding the quality of service, with some customers expressing dissatisfaction over incomplete work and misdiagnoses, while others reported positive experiences with timely and effective repairs.
Pricing Issues
Several customers noted concerns about pricing, mentioning unexpected charges and feeling overcharged for services, while others appreciated competitive pricing and good value.
Appointment Management
Customers frequently reported issues with appointment management, including long wait times and miscommunication regarding service availability.
Trust and Honesty
Trust issues were raised by some customers who felt they were upsold unnecessary services, contrasting with others who found the service honest and reliable.
- JBJ BerganNov 13, 20251.0Don’t waste your time or money!! Scheduled what they claim was a free alignment on my 2011 Ford escape and when I came to drop my car off for them to be able to perform the so-called free inspection the guy at the desk was just so ignorantly hesitant and was trying to make up excuses and trying to just shovel excuses at me as far as without saying it directly that he didn’t want to do it ! Don’t advertise services you don’t want to do !!!
- TCTori CAug 18, 20253.0He literally rushed an It was supposed to be 230$ ONE tire, he got the size wrong sn literally up charged me. I didn't ask for one, I just wanted my donut tire on, and it was the wrong side tire, their supposed to do an alignment for free with the purchase and he literally said he couldn't with the time frame, an charged me for it!260$ one tire, wrong side, an paid for an alignment I didn't get. Thanks for getting me in last minute but you guys literally still owe me the free alignment. I live in Ohio so I was about an hour away, and was working for Uber at the time, and just needed to safely get home. I feel taken advantage of being a little girl by herself and overcharged me for work not even done, I had to make sure my new tire on the other side was the same size, but I only paid 114$ for it, at Hegimayer Tire In Wapakoneta Oh. Best tires, best service and good rates!
- ABAmerican BirthJun 17, 20252.0I had originally posted a 5 star review. I removed it because of recent experiences. I hope this store gets the help it needs. I feel like they turned on me out of stress or something. Unfortunately, there's no turning back. I'm very disappointed. I'll leave a 2 star review for the employee's that were professionally kind. I can't say I'll trust this location ever again.
- EMEric MassingJun 10, 20254.0Very good experience. Got an oil change. Great price. Just to awhile
- ADAntonio D'ArchangelSep 17, 20235.0Many thanks to Michelle and team for saving my ass many times. The three year alignment package is unbeatable. They have also diagnosed and fixed my car right the first time every time.
Frequently Asked Questions About Goodyear Auto Service
What services does Goodyear Auto Service offer?
Goodyear Auto Service offers full-service tire and automotive repairs, including tire sales, oil changes, and general auto repairs.
Where is Goodyear Auto Service located?
It is located at 4106 Coldwater Road, Fort Wayne, IN 46805-1108, USA.
What are the regular operating hours of Goodyear Auto Service?
The center is open Monday through Saturday from 8:00 AM to 7:00 PM, and on Sundays from 8:00 AM to 5:00 PM.
Does Goodyear Auto Service provide in-store pickup?
Yes, in-store pickup service is available.
What are the holiday hours for Goodyear Auto Service?
The center is closed on January 1, April 20, November 27, and December 25. On May 26, July 4, September 1, December 24, and December 31, it operates from 8:00 AM to 5:00 PM.
What payment options does Goodyear Auto Service accept?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
Is Goodyear Auto Service accessible for wheelchair users?
Yes, the facility has a wheelchair accessible entrance and restroom.
Are there nearby automotive repair shops to Goodyear Auto Service?
Yes, nearby automotive repair shops include Just Tires, Tire Barn Warehouse, and Tuffy Tire and Auto Service Center.
What dining options are near Goodyear Auto Service?
Nearby dining options include Haru Sushi Izakaya, Ichiban Asian Fusion, Nikita Fort Wayne (Thai and Japanese), and Dq fast food restaurant.
What nearby retail stores are available around Goodyear Auto Service?
Close retail stores include MC Sports, AT&T Store, Deb Shops, The North Face Outlet, Sears, Finish Line, Babies"R"Us, and Men’s Wearhouse.