Many customers praised the staff for being friendly, helpful, and accommodating, often going above and beyond to assist.
Professionalism
Reviews highlighted the professionalism and knowledge of the staff, with several customers noting thorough explanations and attention to detail.
Mixed Experiences
While many had positive experiences, some customers reported issues with service quality, pricing, and communication, indicating inconsistency in performance.
Timeliness
Several reviews mentioned delays in service, with some customers expressing frustration over long wait times despite having appointments.
Trustworthiness
A number of customers expressed concerns about being upsold or receiving unnecessary services, leading to a perception of distrust in the shop's recommendations.
SS
Silver Surfer
4 days ago
5.0
Amazing service! I had a bubble and my tires were bald, Will and Jason stayed over time and saved the day with a great deal and speed!
ME
mike e
4 days ago
5.0
Will did a phenomenal job changing out all 4 tires! He did a superb job on the balancing and she runs perfect now! Thank you guys!!!
RC
Rainer Chadd
Dec 23, 2025
5.0
Jason and Darius were kind, accommodating and very professional. Our car felt well cared for. We appreciate the positive culture of this store and the service provided was very professionally completed.
JB
Judith Beck
Dec 18, 2025
5.0
Always pleased with the service I receive here! Everyone is very friendly and helpful. I appreciate all Good Year! 😊
TA
Tara Ainsworth
Dec 14, 2025
5.0
My 85 year old mother stopped by because her low tire pressure light came on and she could not manage it on her own. She asked for help to put air in the tires and they helped her. Didn't make her wait and no charge. Thank you!! ❤️