Business Details
About
Acura DealerAuto Repair ShopAuto BrokerUsed Car DealerAuto Parts StoreAuto Accessories Store
Here at Don Ayres Acura, we do more than provide our customers with the latest luxury models. With the selection of new and used Acura models, you’re sure to find what you need for your daily commute. Aside from selling these high-end vehicles, we also help you with every aspect of the ownership process because that’s what we do for our customers.
Details
- DeliveryAvailable
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsNot available
Location
Hours
Reviews
4.9
1,013 reviews
5 stars
944
4 stars
42
3 stars7
2 stars2
1 star
18
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being friendly, knowledgeable, and helpful throughout their experiences.
Sales Experience
Many reviews highlighted a positive, low-pressure sales environment, with staff providing clear communication and support during the purchasing process.
Service Quality
The service department received commendations for being efficient, thorough, and professional, with many customers appreciating timely updates and quality repairs.
Mixed Experiences
While most feedback was positive, some customers reported negative experiences related to vehicle quality and service issues, indicating room for improvement.
Facility Environment
The dealership's clean and welcoming environment, along with amenities like snacks and a comfortable waiting area, were frequently mentioned as positive aspects.
- APAndrew PetersNov 9, 20255.0Brandon went above and beyond to make sure we were taken care of. We have bought three vehicles from Don Ayers and will always go see them before we buy anything else! Thanks for all you guys do.
- SHShannon HilesNov 9, 20255.0We purchased our car from here and we couldn’t be more pleased with the service and the team! Jim was fantastic and made the process quick and simple. He answered all our questions and the Josh put together an additional warranty that fit our needs.He even took care of a seat blemish as a part of the package. The team was patient and easy to work with, Thanks so much for a great experience and we LOVE our new SUV!
- JMJulia MontejoNov 8, 20255.0Came in for routine service on my 19 year old Honda Accord. Treated professionally and courteously. Nice lounge area to relax with coffee, water & snacks. Daniel Murray was my service advisor and couldn’t have been nicer. Good experience all the way through.
- MGmisty gilbertOct 29, 20255.0I was in and out with all the information I needed about my car.
- 111NAROct 14, 20255.0I talked to and worked with Mason who was very friendly and informative. The place had wonderful customer service and I was helped quickly. While unfortunately I didn't purchase the vehicle I would happily work with them to find the right one.
Frequently Asked Questions About Don Ayres Acura
What types of vehicles does Don Ayres Acura specialize in?
Don Ayres Acura offers a selection of new and used Acura luxury vehicles suitable for daily commutes.
What are the operating hours of Don Ayres Acura?
Don Ayres Acura is open Monday and Wednesday from 9:00 AM to 7:00 PM, Tuesday, Thursday, and Friday from 9:00 AM to 6:00 PM, and Saturday from 9:00 AM to 5:00 PM. It is closed on Sundays.
Does Don Ayres Acura offer vehicle maintenance and repair services?
Yes, Don Ayres Acura provides comprehensive car repair and maintenance services including oil changes and car washes.
Is Don Ayres Acura wheelchair accessible?
Yes, the dealership has a wheelchair accessible entrance for customers with mobility needs.
Can I purchase car parts and accessories at Don Ayres Acura?
Yes, Don Ayres Acura operates an auto parts and accessories store alongside its vehicle sales and repair services.
Does Don Ayres Acura accept credit or debit card payments?
Don Ayres Acura accepts payment via credit cards, debit cards, and pay checks, but does not currently support mobile NFC payments.
Where is Don Ayres Acura located?
Don Ayres Acura is located at 5000 Illinois Rd, Fort Wayne, IN 46804, USA.
Are there other Acura dealerships near Don Ayres Acura?
Yes, Fort Wayne Acura is a nearby Acura dealership providing additional automotive sales and repair services.
What dining options are near Don Ayres Acura for customers visiting the area?
Nearby dining options include Hibachi Grill for Asian and Japanese cuisine, Thai Diner for Thai and diner-style meals, and HUE offering Vietnamese dishes and beauty services.
What wellness and beauty services can customers find near Don Ayres Acura?
Customers can visit nearby wellness and beauty locations such as Synergistic Body for fitness and holistic health, Hue Salon and Mane and Co. Hair Salon for beauty treatments, and Mer’s Skin Bar for skincare and hair removal services.