Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone N Coliseum Blvd in Fort Wayne, IN is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Fort Wayne, IN or call us at (260) 424-1272.
Feedback on customer service is mixed; while some employees received high praise for their helpfulness and professionalism, others were reported as rude and unhelpful.
Staff Knowledge
Many customers appreciated the staff's knowledge and ability to assist with finding the right parts and providing sound advice.
Store Cleanliness
The store was generally noted as clean, contributing positively to the shopping experience.
Product Availability
Customers frequently mentioned that the store had the parts they needed in stock, although there were instances of incorrect parts being sold.
Management Issues
Several reviews highlighted issues with management, particularly regarding customer interactions and handling of complaints.
CH
Catherine Hormann
Dec 10, 2025
3.0
It took three people to answer the phone. The guy helping us acted like he didn't want to be there. They were also being rude about another customer who brought his oil in but only while he was outside. There was also an issue when we brought the cores back. Their system couldn't find us but we have been customers for years. This was the first time having an experience that wasn't good and professional with AutoZone.
KS
Karagen Stuart
Nov 5, 2025
5.0
Gary was the absolute best! He helped me find the head light I needed and even installed it for me as well! He was amazing 10/10 service!
AK
Anna Kelley
Oct 13, 2025
4.0
Clean place
TL
Tom Livingstone
Sep 30, 2025
5.0
The staff was very helpful in getting several items I needed for a used car I recently purchased. I wasn't sure on some things so they looked them up on their computer and gave me sound advice.
SB
Scott Bonjour
Sep 13, 2025
5.0
Always love autozone and staff can always make you laugh