Business Details
About
Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Maplecrest Rd in Fort Wayne, IN is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Fort Wayne, IN or call us at (260) 486-8660.
Details
- Cash onlyNot available
- Curbside pickupAvailable
Location
Hours
Reviews
4.4
471 reviews
5 stars
306
4 stars
96
3 stars
29
2 stars
11
1 star
29
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, with specific mentions of employees like Charles, Kristie, and Mitchell for their exceptional service.
Knowledgeability
While some employees were noted for their helpfulness, several reviews indicated a lack of knowledge among staff regarding car parts and repairs, leading to customer frustration.
Mixed Experiences
Customers reported a wide range of experiences, from excellent service to poor interactions, highlighting inconsistencies in service quality across different visits.
Efficiency
Several reviews mentioned quick service and the ability to find parts easily, although some customers experienced delays or issues with incorrect parts.
Store Management
The management received mixed feedback, with some customers appreciating their assistance while others criticized their knowledge and handling of situations.
- CECarl Esque1 day ago2.0Called and asked them to have a seatbelt extender at the desk for my wife because she doesn’t walk well and the response from the guy was we will try but we are busy here. Sort of short and rude. Let alone inconsiderate for handicapped people.
- LBLogan BollmanNov 12, 20255.0Had everything I needed! Was in and out in ten minutes
- STShane TinkhamNov 11, 20255.0Went there today Micheal was awesome, he checked us out and installed our windshield wipers!!!
- SNSandra NinoSep 11, 20255.0I just want to give a shout out to Will and Melisa for there GREAT CUSTOMER SERVICE Today!!! I’m not one to post reviews but Thank You!!! Great Work!!!
- EEEliseAug 30, 20252.0I went in to have an old battery replaced, and unfortunately, left without my car working. The worker who replaced my new battery put it in backwards potentially leading to my car being unable to start. There is a possibility that my starter is the issue; however, several mechanics say that a fuse was blown as a result of the reverse polarities. While looking for the fuse in other automotive stores, I, and two well informed car men, were told that they were given the wrong information about the part. I also heard this wasn’t the first time something like this has been done. I am very frustrated because I do not have my car, and I should have left with it. The workers were kind, but this is a serious concern that should not have happened.
Frequently Asked Questions About AutoZone Auto Parts
What are the regular opening hours for AutoZone Auto Parts on weekdays?
AutoZone Auto Parts in Fort Wayne is open from 7:30 AM to 9:00 PM Monday through Friday.
Does AutoZone Auto Parts provide any pickup or delivery services?
Yes, AutoZone offers in-store pickup, curbside pickup, and same day delivery services.
Where is AutoZone Auto Parts located?
It’s located at 5601 Maplecrest Rd, Fort Wayne, IN 46835, United States.
What brands of auto parts are available at AutoZone Maplecrest Rd?
Brands such as Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance are available.
What types of products does AutoZone Auto Parts carry?
AutoZone offers auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts.
How can I contact AutoZone Auto Parts customer service?
You can call them at (260) 486-8660 or email customer.service@autozone.com.
Are there any coffee shops near AutoZone where I could visit before or after shopping?
Yes, Bon Bon's Coffee and Bon Bon's Coffee Company are nearby, great spots to grab a coffee before or after visiting AutoZone.
Is there a shopping center near AutoZone where I can explore other shops?
Maplecrest Crossing shopping center is close by and offers various shopping and event planning services you might find interesting.
If I need a quick snack or meal after shopping at AutoZone, where can I go nearby?
Little Caesars Pizza is nearby, offering pizza and American restaurant options to enjoy after your visit.
Can I find other automotive parts stores near AutoZone for additional options?
Yes, there is another AutoZone nearby that also serves as a wholesale store for automotive parts and accessories.