Business Details
About
Auto Parts StoreAuto Parts & AccessoriesAuto Accessories Store
Your local Advance Auto Parts at 4309 Lafayette St in Fort Wayne offers automotive aftermarket products, free store services and same day options at most locations.
Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations.
Call your local store or shop online today!
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsNot available
Location
Hours
Reviews
4.2
284 reviews
5 stars
155
4 stars
66
3 stars
37
2 stars
9
1 star
17
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees received praise for their helpfulness and knowledge, others were reported as rude or unhelpful.
Staffing Issues
Customers frequently noted long wait times due to insufficient staffing, leading to frustration during busy periods.
Product Availability
Many customers appreciated the availability of parts and the store's ability to meet their needs, although some reported issues with incorrect items being sold.
Store Hours
There were complaints about inconsistent store hours, with customers arriving during posted hours only to find the store closed.
Overall Experience
Despite some negative experiences, many customers expressed satisfaction with the service and products, indicating a generally positive perception of the store.
- ZZZameerMoeNov 11, 20251.0This Place Has the worst customer service out of any of the other auto sales places in this city, they will sell what you need but the employees are always rude.
- SSSSep 8, 20251.0Horrible! Refuses to honor warranties even with proof! This is illegal! How can they do business like this? Their customer service hotline if absolutely useless, too. Unbelievable. This will clearly be the first parts store chain to die.
- ASAsh SeaneySep 2, 20255.0Lupe was fantastic . she was patient and helped me every step of the way in the annoying process of finding out what was wrong with me car. She’s got amazing customer service and deserves a raise if she hasn’t reached cap.
- ASAngel SkinnerMar 25, 20254.0The manager is really helpful and tries to help.
- SWShannon WhiteNov 23, 20215.0Had everything we needed...
Frequently Asked Questions About Advance Auto Parts
Can Advance Auto Parts install/replace my car battery?
Yes, we will install your battery for free with purchase. Exclusions may apply*
Can Advance Auto Parts recycle used oil?
Yes, we will recycle your used motor oil. Exclusions may apply*
Can a Team Member check or charge my battery?
We can test the health of your battery but cannot charge it. We also sell replacement batteries and can install your new one for free. Exclusions may apply*
Will you buyback/purchase my used battery?
We do not buyback used batteries; however, you can bring it to our store, and we will recycle it for free. Exclusions may apply*
What discounts do you offer?
We are proud to offer a 10% military discount for active duty and veteran service members.
If I buy windshield wipers, can you install them?
Yes, we will install your windshield wipers for free with purchase. Exclusions may apply*
My check engine light is on; can a Team Member check that for me?
Yes, one of our Team Members will scan the engine codes for you. Exclusions may apply*
Can I return items to a different Advance Auto Parts store?
Yes, all you need is the item and the receipt.
Can Advance Auto Parts recharge my AC?
We cannot recharge your AC, but we do sell the recharging kits.
Can you make a copy of my car key or Fob?
We do not make copies of car keys or Fobs
Do you install brakes or alternators?
We do not install those kinds of parts; however, we do sell replacement parts in store or online.
Can you install headlight or taillight bulbs?
We do not install light bulbs, but we do sell replacement bulbs.
Can you repair my vehicle?
We do not do any repair or body work to vehicles.
Does Advance Auto test and install batteries?
Yes we do offer free battery installation on most products with purchase. We will also recycle and test your battery for free regardless if you bought it from us. Battery testing and installation is available at most of our locations.
How long do car batteries last?
Typically a car battery will last 2-5 years, with premium batteries lasting 5-6 years. But you should replace it every 4 years for safe measures if you want to avoid any unwanted problems.
What are the signs of a bad car battery?
Signs of a bad car battery can range from the need for frequent jump starts, slow to start, cranks or clicks but won't start, dash lights work but the vehicle won't start, etc.
How much does a car battery cost?
A traditional lead/acid car battery can range between $60-$120. The difference in cost comes from a variety of things, like the size of the vehicle or any special requirements needed from the battery, i.e. an increased resistant to cold or hot climates. The type of battery also has an affect on the price whether it be a lead/acid, calcium, lithium-ion, deep-cycle.
HOW DO BRAKES WORK?
Expand FAQ item
Brakes work by using friction to turn kinetic energy into heat. There are two designs: drum brakes (older), and disc brakes (newer). Both use hydraulic pressure to move a piston outward. In disc brakes, the piston is located inside a caliper that houses brake pads and fits over the rotor. The friction lining on the pads makes contact with the rotor to slow the vehicle. In drum brakes, the piston moves two curved shoes lined with friction material against the inside of the brake drum.
Can Advance Auto Parts at 4309 Lafayette St install my car battery?
Yes, Advance Auto Parts offers free battery installation with purchase, though some exclusions may apply.
Does Advance Auto Parts recycle used motor oil?
Yes, the store recycles used motor oil for customers, with possible exclusions.
Can a Team Member at this location check my car's engine codes?
Yes, team members can scan your engine codes for free, with possible exclusions.
Does Advance Auto Parts install windshield wipers if I buy them there?
Yes, free installation of windshield wipers is offered with purchase, exclusions may apply.
What payment options are accepted at Advance Auto Parts in Fort Wayne?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
What are the store hours of Advance Auto Parts at 4309 Lafayette St?
The store is open Monday to Saturday from 7:30 AM to 8:00 PM, and Sunday from 9:00 AM to 7:00 PM.
Does Advance Auto Parts offer curbside pickup?
Yes, curbside pickup service is available at this location.
Are there nearby places I can visit before or after shopping at Advance Auto Parts?
Yes, you can visit Lafayette Place Historic District, a notable landmark and monument nearby, or stop by Marathon Gas for fuel and convenience items.
Is there a UPS Access Point near Advance Auto Parts at 4309 Lafayette St?
Yes, several UPS Access Point locations for courier and shipping services are nearby, convenient for package drop-off or pickup.
What automotive brands does Advance Auto Parts carry?
They stock leading brands including DieHard, FRAM, Carquest, Trico, Valvoline, and Bosch for various auto parts and accessories.