Business Details
About
Auto Parts StoreAuto Parts & AccessoriesAuto Accessories Store
Your local Advance Auto Parts at 5412 Illinois Rd in Fort Wayne offers automotive aftermarket products, free store services and same day options at most locations.
Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations.
Call your local store or shop online today!
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsNot available
Location
Hours
Reviews
4.1
248 reviews
5 stars
138
4 stars
58
3 stars
21
2 stars
9
1 star
22
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and knowledgeable, with several employees going above and beyond to assist.
Product Availability
Customers frequently noted that the store had a good selection of parts and was often able to provide the items they needed.
Mixed Experiences
While many reviews were positive, some customers reported poor service, unhelpful staff, and issues with product quality or availability.
Efficiency
Several customers appreciated the quick service and efficient handling of their requests, allowing them to get in and out of the store swiftly.
Store Operations
There were complaints about inconsistent store hours and staff availability, leading to frustration among customers.
- RPRon PeregrimOct 12, 20251.0Very few products for trailer towing and the employees follow you around like you're going to rob the place. Lol.
- JKJustin KellySep 18, 20255.0Very great people make you feel at home went above and beyond .
- TRTheodore RobertsSep 14, 20255.0Thank you for your help and knowledge!
- DMDrew MinierSep 4, 20255.0I was in and out very quickly, thanks to the folks behind the counter knowing exactly where to direct me.
- MCMichelle CAug 17, 20255.0The young man at the Illinios Rd store in Ft Wayne was awesome. He was extremely helpful when my mom and I walked in needing a new battery for her van. He was very professional and his customer service skills were impeccable!
Frequently Asked Questions About Advance Auto Parts
Can Advance Auto Parts install/replace my car battery?
Yes, we will install your battery for free with purchase. Exclusions may apply*
Can Advance Auto Parts recycle used oil?
Yes, we will recycle your used motor oil. Exclusions may apply*
Can a Team Member check or charge my battery?
We can test the health of your battery but cannot charge it. We also sell replacement batteries and can install your new one for free. Exclusions may apply*
Will you buyback/purchase my used battery?
We do not buyback used batteries; however, you can bring it to our store, and we will recycle it for free. Exclusions may apply*
What discounts do you offer?
We are proud to offer a 10% military discount for active duty and veteran service members.
If I buy windshield wipers, can you install them?
Yes, we will install your windshield wipers for free with purchase. Exclusions may apply*
My check engine light is on; can a Team Member check that for me?
Yes, one of our Team Members will scan the engine codes for you. Exclusions may apply*
Can I return items to a different Advance Auto Parts store?
Yes, all you need is the item and the receipt.
Can Advance Auto Parts recharge my AC?
We cannot recharge your AC, but we do sell the recharging kits.
Can you make a copy of my car key or Fob?
We do not make copies of car keys or Fobs
Do you install brakes or alternators?
We do not install those kinds of parts; however, we do sell replacement parts in store or online.
Can you install headlight or taillight bulbs?
We do not install light bulbs, but we do sell replacement bulbs.
Can you repair my vehicle?
We do not do any repair or body work to vehicles.
Does Advance Auto test and install batteries?
Yes we do offer free battery installation on most products with purchase. We will also recycle and test your battery for free regardless if you bought it from us. Battery testing and installation is available at most of our locations.
How long do car batteries last?
Typically a car battery will last 2-5 years, with premium batteries lasting 5-6 years. But you should replace it every 4 years for safe measures if you want to avoid any unwanted problems.
What are the signs of a bad car battery?
Signs of a bad car battery can range from the need for frequent jump starts, slow to start, cranks or clicks but won't start, dash lights work but the vehicle won't start, etc.
How much does a car battery cost?
A traditional lead/acid car battery can range between $60-$120. The difference in cost comes from a variety of things, like the size of the vehicle or any special requirements needed from the battery, i.e. an increased resistant to cold or hot climates. The type of battery also has an affect on the price whether it be a lead/acid, calcium, lithium-ion, deep-cycle.
HOW DO BRAKES WORK?
Expand FAQ item
Brakes work by using friction to turn kinetic energy into heat. There are two designs: drum brakes (older), and disc brakes (newer). Both use hydraulic pressure to move a piston outward. In disc brakes, the piston is located inside a caliper that houses brake pads and fits over the rotor. The friction lining on the pads makes contact with the rotor to slow the vehicle. In drum brakes, the piston moves two curved shoes lined with friction material against the inside of the brake drum.
What types of products does Advance Auto Parts at 5412 Illinois Rd offer?
Advance Auto Parts offers automotive aftermarket products including car batteries, motor oil, brakes, windshield wipers, air filters, spark plugs, alternators, and A/C recharge kits.
Does Advance Auto Parts provide free installation services?
Yes, they offer free battery and windshield wiper installations with purchase, along with free battery testing and engine code scanning at most locations.
Can Advance Auto Parts recycle used batteries and motor oil?
Yes, they provide free recycling services for used batteries and motor oil. Exclusions may apply.
What are the store hours for Advance Auto Parts at 5412 Illinois Rd?
The store is open Monday through Saturday from 7:30 AM to 8:00 PM, and on Sunday from 9:00 AM to 7:00 PM.
Does Advance Auto Parts offer curbside pickup for orders?
Yes, Advance Auto Parts provides curbside pickup services to make shopping more convenient.
What payment options are accepted at this Advance Auto Parts store?
They accept American Express, cash, check, Discover, Mastercard, and Visa.
Is Advance Auto Parts accessible for customers with disabilities?
Yes, the store has wheelchair-accessible entrances and parking to accommodate all customers.
How can nearby UPS Access Point locations benefit customers visiting Advance Auto Parts?
Customers can conveniently drop off or pick up packages at nearby UPS Access Point locations while shopping at Advance Auto Parts, saving time and combining errands.
What nearby services can complement a visit to Advance Auto Parts at 5412 Illinois Rd?
After visiting Advance Auto Parts, customers might enjoy relaxing or beauty treatments at nearby Ena's European Day Spa or The Cameo Salon.
Are there any nearby automotive service providers close to Advance Auto Parts?
Yes, businesses like Bob Thomas Ford and Barts Car Store provide automotive sales and repair services nearby, which could be useful for customers needing additional vehicle care.