Enterprise Rent-A-Car

4.4
641 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain
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Business Details

12912 Ford Dr, Fishers, IN
46038, United States
(317) 845-2923
https://www.enterprise.com/en/car-rental/locations/us/in/fishers-ford-dr-0831.html
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About

Car Rental AgencyVan Rental
Need a rental car in Fishers, IN? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Ford Dr. location today.

Location

Enterprise Rent-A-Car
12912 Ford Dr, Fishers, IN
46038, United States

Hours

Reviews

4.4
641 reviews
5 stars
472
4 stars
60
3 stars
32
2 stars
26
1 star
51

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and professional, with specific mentions of individuals who provided exceptional service.

Reservation Issues

Numerous reviews highlighted problems with reservations, including unavailability of reserved vehicles and last-minute cancellations, leading to significant customer frustration.

Vehicle Condition

Several customers reported receiving dirty or poorly maintained vehicles, which negatively impacted their rental experience.

Quick Service

Many customers appreciated the quick check-in and check-out processes, noting that they were able to get on the road efficiently.

Mixed Experiences

While some customers had positive experiences, others expressed dissatisfaction with the overall reliability and management of the location, indicating inconsistency in service quality.
  • JL
    Jennifer Lusby
    Nov 9, 2025
    5.0
    Excellent customer service! The friendly and fast service is much appreciated!
  • TB
    T Bill
    Nov 8, 2025
    5.0
    I just wanted to take a moment to recognize Jacob and his team at Enterprise. The level of professionalism and friendliness they show makes every experience smooth and enjoyable. Nick and Sydney both went above and beyond to help me quickly and made sure I left completely satisfied. It’s clear that Jacob leads by example—his team reflects that same dedication and positive attitude.
  • ER
    Elizabeth Riddle
    Oct 24, 2025
    5.0
    Wonderful experience with the entire staff! Tara and Cory especially! Felt like a valued customer every time I was in their office.
  • CJ
    Chad Justice
    Oct 17, 2025
    5.0
    I always rent from Corey and his team at the Fishers Drive location. The staff is always friendly and quick to help.
  • LS
    L S
    Oct 16, 2025
    1.0
    Bad customer service successfully made reservation online was only to be informed hours before pick up there was not a vehicle available bad service should not be able to make a reservation if you don't have the vehicles
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Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles can I rent at Enterprise Rent-A-Car in Fishers, IN?

At Enterprise Rent-A-Car in Fishers, IN, you can rent a wide range of vehicles including cars, vans, luxury cars, and trucks with flexible rental options.

Where is the Enterprise Rent-A-Car location in Fishers located?

The Enterprise Rent-A-Car is located at 12912 Ford Dr, Fishers, IN 46038.