Many customers praised the friendly and helpful staff, noting their professionalism and willingness to explain services clearly.
Service Delays
Numerous reviews highlighted long wait times for service, with some customers expressing frustration over appointments taking significantly longer than expected.
Trust Issues
Several customers reported feeling overcharged or misled about services, leading to a lack of trust in the business.
Mixed Experiences
While some customers had positive experiences with quick service and good communication, others reported issues with service quality and staff behavior.
Quality of Work
There were positive remarks about the quality of repairs and services, with some customers expressing satisfaction with the work done on their vehicles.
VC
Venessa Collins
Oct 29, 2025
1.0
I went to this shop because my check engine light came on. I get there to have a check engine light diagnostic test done cost $180. Fine. Then the Brandon guy comes to the waiting area 3 hours later and says they have to charge me an additional check engine fee because they have to go behind the gas tank. I said I already paid you $180 to find out why the light is on. So I said okay knowing that they were overcharging me because I'm a 63 year old woman. Then they damaged my exhaust system when taking the gas tank out. So they put a faulty exhaust part on it. Unbeknownst to me. It cost me $468. The next day the check engine light was on again. I called the Indiana Attorney General for consumer affairs and filed a complaint for over charging me for the check engine diagnostic test. And to day I received a check for $180 from Goodyear. I definitely recommend not to go to the Westside Raben Tires. They are a rip off.
KR
Kelly Rymer
Oct 7, 2025
3.0
Very slow extreemly.
CM
Catherine Meucci
Jun 10, 2025
1.0
This experience left me completely frustrated with the service center on Pearl Road; and I left with a lack of confidence in their services. I took my car in for an oil change and tire rotation. My tires were low on air when I checked my car in. After my car was returned back to me from its service, I went back into the store and questioned if my tires were rotated. My tires were still low on air and the PSI readings for each tire were identical to the drop off PSI and had not been refilled to the recommended 35 PSI. In addition, my drivers side front tire has a bad sensor and will not read the PSI on my dash board. My car was returned with the same tire (that was supposedly roated) with the missing sensor in the same spot, Drivers side front. The only explanation I received from the store is “I don’t know why it still shows your tires in the same order,” After leaving with low tire pressure and no explanation, I question if other services were missed or over looked and passed off as “completed.”
JN
Judy Nunn
Jun 3, 2025
5.0
First car problem since owning my 2012 they took my car same day it happened after being towed in fixed it even let me know one part did not need replacing when they could have great people will be back to them.
Frequently Asked Questions About Goodyear Auto Service
What are the operating hours of Goodyear Auto Service during weekdays?
Goodyear Auto Service operates from 8:00 AM to 6:00 PM Monday through Friday.
Is Goodyear Auto Service open on Sundays?
No, Goodyear Auto Service is closed on Sundays.
Which tire brands does Goodyear Auto Service offer?
They offer Goodyear, Kelly Tire, Dunlop, Kenda, Yokohama, Alliance, General, Cooper, and Continental tires.
What types of automotive services are provided at Goodyear Auto Service?
Services include tire mounting and repair, oil changes, brake service, alignment, battery replacement, shocks and struts, roadside service, and heavy duty truck mechanical services.
Where is Goodyear Auto Service located?
It is located at 5911 Pearl Drive, Evansville, IN 47712, USA.
Does Goodyear Auto Service accept credit card payments?
Yes, they accept American Express, MasterCard, Visa, Discover, Diners Club, as well as cash, checks, invoices, and travelers checks.
How can customers schedule a service appointment at Goodyear Auto Service?
Customers can schedule appointments online at https://www.rabentire.com/schedule-service/.
What nearby restaurants can I visit before or after servicing my vehicle at Goodyear Auto Service?
Nearby restaurants include Wendy's, Applebee's Grill + Bar, Logan's Roadhouse, Twisted Tenders, and Hot Head Burritos, offering a variety of dining options.
Are there entertainment options near Goodyear Auto Service where customers can spend time?
Yes, customers can visit AMC Evansville 16, Stadium 16, or Amc Movie Theater for movies and entertainment close to Goodyear Auto Service.
Is there a nearby gas station or convenience store near Goodyear Auto Service for quick stops?
Chuckles is a nearby convenience store and gas station, perfect for quick stops before or after your visit.