Goodyear Auto Service

4.7
503 reviews

About

Auto Repair ShopTire Shop

Location

Goodyear Auto Service
5911 PEARL DRIVE, Evansville, IN
47712, United States

Hours

Reviews

4.7
503 reviews
5 stars
421
4 stars
40
3 stars
12
2 stars
8
1 star
22

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, noting their professionalism and willingness to explain services clearly.

Service Delays

Numerous reviews highlighted long wait times for service, with some customers expressing frustration over appointments taking significantly longer than expected.

Trust Issues

Several customers reported feeling overcharged or misled about services, leading to a lack of trust in the business.

Mixed Experiences

While some customers had positive experiences with quick service and good communication, others reported issues with service quality and staff behavior.

Quality of Work

There were positive remarks about the quality of repairs and services, with some customers expressing satisfaction with the work done on their vehicles.
  • VC
    Venessa Collins
    Oct 29, 2025
    1.0
    I went to this shop because my check engine light came on. I get there to have a check engine light diagnostic test done cost $180. Fine. Then the Brandon guy comes to the waiting area 3 hours later and says they have to charge me an additional check engine fee because they have to go behind the gas tank. I said I already paid you $180 to find out why the light is on. So I said okay knowing that they were overcharging me because I'm a 63 year old woman. Then they damaged my exhaust system when taking the gas tank out. So they put a faulty exhaust part on it. Unbeknownst to me. It cost me $468. The next day the check engine light was on again. I called the Indiana Attorney General for consumer affairs and filed a complaint for over charging me for the check engine diagnostic test. And to day I received a check for $180 from Goodyear. I definitely recommend not to go to the Westside Raben Tires. They are a rip off.
  • KR
    Kelly Rymer
    Oct 7, 2025
    3.0
    Very slow extreemly.
  • CM
    Catherine Meucci
    Jun 10, 2025
    1.0
    This experience left me completely frustrated with the service center on Pearl Road; and I left with a lack of confidence in their services. I took my car in for an oil change and tire rotation. My tires were low on air when I checked my car in. After my car was returned back to me from its service, I went back into the store and questioned if my tires were rotated. My tires were still low on air and the PSI readings for each tire were identical to the drop off PSI and had not been refilled to the recommended 35 PSI. In addition, my drivers side front tire has a bad sensor and will not read the PSI on my dash board. My car was returned with the same tire (that was supposedly roated) with the missing sensor in the same spot, Drivers side front. The only explanation I received from the store is “I don’t know why it still shows your tires in the same order,” After leaving with low tire pressure and no explanation, I question if other services were missed or over looked and passed off as “completed.”
  • JN
    Judy Nunn
    Jun 3, 2025
    5.0
    First car problem since owning my 2012 they took my car same day it happened after being towed in fixed it even let me know one part did not need replacing when they could have great people will be back to them.
  • JJ
    Josh “Scoutingwolf” Jackson
    Oct 1, 2021
    5.0
    Very professional and knowledgeable employees

Frequently Asked Questions About Goodyear Auto Service

What are the operating hours of Goodyear Auto Service during weekdays?

Goodyear Auto Service operates from 8:00 AM to 6:00 PM Monday through Friday.

Is Goodyear Auto Service open on Sundays?

No, Goodyear Auto Service is closed on Sundays.