Feedback on customer service is mixed; while some customers praised the staff for being friendly and helpful, others reported poor communication and long wait times.
Service Quality
Several reviews highlighted issues with service quality, including mistakes during tire installations and delays in service, leading to customer dissatisfaction.
Pricing Transparency
Customers expressed frustration over inconsistent pricing and unexpected charges, indicating a lack of transparency in quotes and billing.
Trustworthiness
Some customers appreciated the honesty of the mechanics regarding necessary repairs, while others felt misled or pressured into unnecessary services.
RS
Robin Schmidt
Nov 6, 2025
1.0
Horrible, dishonest place to have car serviced. They told us our engine light was on due to a faulty gas sensor then charged us almost $800 without having it fixed at all! They said “we were pretty sure it was the gas sensor but apparently not. You will have to take it somewhere else.” We were literally robbed! We had given Raben our business for over 40 years & this is the kind of treatment we get???” Think twice before you go to this place!
SS
Shawn Solomon
Oct 17, 2025
5.0
Needed some trailer tires mounted and balanced. Dude did a great job and price was fair.
LM
Lucas McGuire
Sep 29, 2025
1.0
Avoid at all cost and support locally owned businesses. Lazy service and no empathy for the customer. It took the an hour and a half to change a tire. They charge twice as much for mount and balance as other places I went. Then they refused to let me have my old tire back and charged me $7 for them to "recycle" it. Avoid at all cost and support local owners. They didn't even put the spare tire back as it should be. I repeat, avoid this establishment if you can. Avoid.
LL
Laura Hall (Lhal23)
Jul 30, 2025
1.0
Booked an appointment a couple of days ago for specific tires. I go to drop my car off this morning and the guy working the counter gives me a different total than the one I had been confirmed with. I tell him no, this is the price. “Oh well we don’t have those tires so this is the price.” I tell him I booked the appointment days ago, the tires should have been ordered so unless he plans on giving me the tires he was trying to anyway - for the price I was given, no thanks! He proceeds to argue with me that my price doesn’t include installation. I show him where it does with a $20 discount. There was also a discount for purchasing four tires. He still argues with me WHILE LOOKING AT THE CONFIRMATION. I’m curious as to how many people have been scammed out of money by feeling pressured to just comply. Waste of time, don’t recommend.
Frequently Asked Questions About Goodyear Auto Service
What are the regular business hours of Goodyear Auto Service?
Goodyear Auto Service is open Monday through Friday from 7:30 AM to 6:00 PM and closed on Saturdays and Sundays.
Which tire brands does Goodyear Auto Service offer?
They offer brands including Goodyear Tire, Kelly Tire, Dunlop Tire, Kenda Tire, Yokohama Tire, Alliance Tire, General Tire, Cooper Tire, and Continental Tire.
What types of tire services are available at Goodyear Auto Service?
Services include tire mounting, repair, balancing, sales, retreading, and 24-hour emergency onsite roadside tire service.
What automotive services does Goodyear Auto Service provide besides tires?
They provide oil changes, brake services, battery replacement, shocks and struts repair, alignment, windshield wipers, and preventive maintenance services.
How can I contact Goodyear Auto Service for customer support?
You can reach them by phone at +1 812-465-5566 or email customerservice@rabentire.com.
Does Goodyear Auto Service accept credit cards and other payment options?
Yes, they accept American Express, Visa, MasterCard, Discover, Diners Club, cash, checks, travelers checks, and invoice payments.
Can I schedule automotive services online at Goodyear Auto Service?
Yes, you can schedule service appointments online at https://www.rabentire.com/schedule-service/.
Are there nearby places to visit around Goodyear Auto Service?
Nearby, you can visit Raben Tire & Auto Service / Wheel City and Wheel City for automotive needs, and for entertainment, Metro Ballroom Dance Club is close by.
How can nearby businesses like Wheel City assist customers of Goodyear Auto Service?
Wheel City, nearby automotive repair and tire dealer, offers additional tire and accessory services that might complement your visit to Goodyear Auto Service.
What local attractions can I explore after visiting Goodyear Auto Service?
You may want to visit the Veterans Memorial Coliseum for events or the Vegetable Land restaurant for a vegetarian meal, both close in proximity.