Business Details
About
Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone S Nappannee in Elkhart, IN is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Elkhart, IN or call us at (574) 522-8929.
Details
- Cash onlyNot available
- Curbside pickupAvailable
Location
Hours
Reviews
4.3
404 reviews
5 stars
231
4 stars
99
3 stars
48
2 stars
8
1 star
18
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and knowledgeable, with several specific mentions of employees going above and beyond to assist.
Product Availability
Customers frequently noted that the store had a good selection of parts in stock, although there were instances of receiving the wrong items.
Store Cleanliness
Feedback was mixed regarding cleanliness, with some customers reporting improvements while others described the store as dirty and disorganized.
Communication Issues
Several reviews highlighted problems with communication, particularly regarding order notifications and staff knowledge about parts.
Mixed Experiences
While many customers had positive experiences, there were notable complaints about rude staff and incorrect parts, indicating inconsistency in service quality.
- JJJeromeSep 20, 20253.0Went there to order a mirror for my truck. They were supposed to call me when it came in but never got a call. I ended up calling to find out if it was in. Went to pick it up and when I opened up the box while I was still in the parking lot it was the wrong one. So I had to order another one. I am not really mad about the mirror being wrong. I worked for a dealership and had to order parts. Sometimes the parts were boxed wrong like you ordering a right front fender and a left fender comes in the box marked as right. Not calling me to let me know the mirror was in is what upset me. One thing that we always did was notify the customer that their vehicle was not ready to be picked up. We would always try to keep the customer informed. They always appreciated it.
- APAntonette PalumboSep 15, 20255.0Miguel was very kind and curious. I appreciate the service at this AutoZone I'll not use another. Keep up the good work 👍.
- KKKelandAug 17, 20255.0Jessica was friendly and extremely helpful. She assisted me with finding the appropriate bulb for my 2015 GMC Terrain SLE as well as installing it. Make sure you go here if you need to make a purchase or need assistance. The staff is wonderful.
- MRManuel RiosAug 11, 20255.08-11-25 11am got the items that I needed, and the staff was very helpful. I was in and out in 5 minutes. @memerios1020
- JWjesse williamsJul 24, 20255.0The manager crystal went above and beyond to help me get what I needed for my vehicle
Frequently Asked Questions About AutoZone Auto Parts
What are the opening hours of AutoZone Auto Parts in Elkhart, IN?
AutoZone Auto Parts is open Monday through Saturday from 7:30 AM to 9:00 PM, and on Sunday from 8:00 AM to 8:00 PM.
Where is AutoZone Auto Parts located in Elkhart?
AutoZone Auto Parts is located at 1720 S Nappannee, Elkhart, IN 46516, USA.
What types of auto parts and products does AutoZone offer at the Elkhart location?
The store offers a variety of products including Auto Parts, Brake Pads, Car Batteries, Car Accessories, and After Market Automobile Parts.
Does AutoZone Auto Parts in Elkhart provide pickup and delivery services?
Yes, customers can choose in-store pickup, curbside pickup, and same-day delivery services at this location.
What brands can I find at the AutoZone in Elkhart on S Nappannee?
Available brands include Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
How can I contact the AutoZone store at 1720 S Nappannee?
You can call them at (574) 522-8929 or email customer.service@autozone.com.
What nearby places are close to AutoZone Auto Parts on S Nappannee in Elkhart?
Nearby places include Long John Silver's (a fast food seafood restaurant), Save A Lot grocery store, and Coin Cloud Bitcoin ATM for financial services.
Are there nearby dining options if I visit AutoZone in Elkhart?
Yes, you can find nearby dining such as Long John Silver's and Taco Bell, which are fast food restaurants offering seafood and Mexican cuisine respectively.
What services are available near AutoZone for vehicle fueling and maintenance?
Phillips 66 gas stations are nearby, providing fuel and automotive services close to AutoZone Auto Parts on S Nappannee.
Can I find other automotive-related stores near AutoZone Auto Parts in Elkhart?
Yes, there is another AutoZone wholesale store nearby as well as a U-Haul Neighborhood Dealer for truck rentals.