AutoZone Auto Parts

4.3
404 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone S Nappannee in Elkhart, IN is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Elkhart, IN or call us at (574) 522-8929.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
1720 S Nappannee, Elkhart, IN
46516, United States

Hours

Reviews

4.3
404 reviews
5 stars
231
4 stars
99
3 stars
48
2 stars
8
1 star
18

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and knowledgeable, with several specific mentions of employees going above and beyond to assist.

Product Availability

Customers frequently noted that the store had a good selection of parts in stock, although there were instances of receiving the wrong items.

Store Cleanliness

Feedback was mixed regarding cleanliness, with some customers reporting improvements while others described the store as dirty and disorganized.

Communication Issues

Several reviews highlighted problems with communication, particularly regarding order notifications and staff knowledge about parts.

Mixed Experiences

While many customers had positive experiences, there were notable complaints about rude staff and incorrect parts, indicating inconsistency in service quality.
  • JJ
    Jerome
    Sep 20, 2025
    3.0
    Went there to order a mirror for my truck. They were supposed to call me when it came in but never got a call. I ended up calling to find out if it was in. Went to pick it up and when I opened up the box while I was still in the parking lot it was the wrong one. So I had to order another one. I am not really mad about the mirror being wrong. I worked for a dealership and had to order parts. Sometimes the parts were boxed wrong like you ordering a right front fender and a left fender comes in the box marked as right. Not calling me to let me know the mirror was in is what upset me. One thing that we always did was notify the customer that their vehicle was not ready to be picked up. We would always try to keep the customer informed. They always appreciated it.
  • AP
    Antonette Palumbo
    Sep 15, 2025
    5.0
    Miguel was very kind and curious. I appreciate the service at this AutoZone I'll not use another. Keep up the good work 👍.
  • KK
    Keland
    Aug 17, 2025
    5.0
    Jessica was friendly and extremely helpful. She assisted me with finding the appropriate bulb for my 2015 GMC Terrain SLE as well as installing it. Make sure you go here if you need to make a purchase or need assistance. The staff is wonderful.
  • MR
    Manuel Rios
    Aug 11, 2025
    5.0
    8-11-25 11am got the items that I needed, and the staff was very helpful. I was in and out in 5 minutes. @memerios1020
  • JW
    jesse williams
    Jul 24, 2025
    5.0
    The manager crystal went above and beyond to help me get what I needed for my vehicle

Frequently Asked Questions About AutoZone Auto Parts

What are the opening hours of AutoZone Auto Parts in Elkhart, IN?

AutoZone Auto Parts is open Monday through Saturday from 7:30 AM to 9:00 PM, and on Sunday from 8:00 AM to 8:00 PM.

Where is AutoZone Auto Parts located in Elkhart?

AutoZone Auto Parts is located at 1720 S Nappannee, Elkhart, IN 46516, USA.