Advance Auto Parts

4.1
477 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories StoreAdvance Auto Parts
Your local Advance Auto Parts at 2210 Cassopolis St in Elkhart offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
2210 Cassopolis St, Elkhart, IN
46514, United States

Hours

Reviews

4.1
477 reviews
5 stars
249
4 stars
126
3 stars
56
2 stars
15
1 star
31

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some praised staff like Bruce for being helpful and knowledgeable, while others reported rude behavior and unprofessionalism.

Product Availability

Customers appreciated the availability of parts, with many finding what they needed, although some experienced issues with incorrect parts.

Store Experience

The store environment received mixed feedback; while some found it clean and well-organized, others reported long wait times and poor checkout experiences.

Staff Knowledge

Staff knowledge was highlighted positively by many customers, particularly regarding specific parts and installation, though there were instances of inadequate assistance.
  • CS
    Crystal Smith
    Dec 9, 2025
    5.0
    I went into this store last night to get a part and the manager and his team did an amazing job helping me find the part I needed. I will definitely be shopping at this location
  • DA
    Deanna Alerding
    Dec 8, 2025
    1.0
    Deserve 0 stars. The manager at this location is not professional and wanted to cuss at customers. He is refusing any sales because he had a bad day. Dont go here. Take your money elsewhere
  • CF
    Cheryl Fobear
    Dec 1, 2025
    5.0
    Had to have my windshield wipers replaced on Sunday 11/30. Ordered them online and set off to go pick them up when it started snowing again around 3 pm ish . Both customer service reps were very professional and got them replaced ( normally I do it myself but I just had hand surgery). Very grateful and I wish they could accept tips .
  • ML
    Mike Lannom
    Nov 1, 2025
    1.0
    Horrible customer service!
  • AH
    Ascended- Hitman
    Jul 26, 2025
    5.0
    My girlfriend and I had a wonderful experience, we were helped by Bruce smith he was very informational and answered any and all inquires we had. He then helped us find the quickest most cost effective solution and he even installed the parts for us on the spot and we drove away happy. Would definitely recommend!

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*