Welcome to Pilot Travel Center in Daleville, IN!
Pilot Travel Centers LLC operates the largest network of travel centers in North America with over 900 locations in the U.S. and Canada. Pilot serves more than 1.5 million professional truck drivers, RV, EV, and auto drivers each day, offering gasoline and diesel fuels, DEF, craveable food like pizza, wings, and breakfast sandwiches, snacks, drinks, and the best coffee on the interstate™.
For pro drivers, amenities like overnight truck parking, reservable showers, laundry, Wi-Fi, and more make Pilot an essential part of the drive.
The Pilot™ app also features mobile fueling, online ordering, and daily offers to save you money on the road. See You Out Here™
Many customers reported issues with the cleanliness of the showers and restrooms, with some describing them as filthy and poorly maintained.
Staff Performance
While some staff members received praise for their friendliness and helpfulness, others were criticized for poor customer service and rude behavior.
Food Options
Customers expressed disappointment over the lack of hot food options and the closure of the restaurant, with many stating that the available food was inadequate.
Shower Availability
Numerous reviews highlighted long wait times for showers, with some customers waiting over an hour and expressing frustration with the management of shower services.
Parking
The location was noted for having ample parking space, which was appreciated by many customers.
SS
Swarnjit Singh
Feb 20, 2026
1.0
Bad experience, waited 45 minutes for shower as a 1st person in line, they just don’t want to get there showers used, told me all showers are busy but when I checked there was 2 showers with nothing open doors
MC
Manuel Camacho
Feb 14, 2026
5.0
Carie was very kind with me ! Great job
RR
Rissa
Jan 23, 2026
1.0
Corporate really needs to visit this location! It’s only good for parking and fuel. No hot food, soda was flat, showers were small and disgusting. Girl “cleaning” shower needs iPods, she was blaring music thru a speaker that wasn’t tasteful. Washer and dryers need fixed and updated. A lot of repairs need done. You can walk to other establishments to get actual food but when it’s 19’ outside we didn’t. Worst Pilot I’ve been to.
KC
Kumane Cherry
Dec 22, 2025
5.0
Carie was a great host, this is a fantastic facility… PLENTY OF PARKING TRUCK DRIVERS AND HOT SHOWERS!!!
JL
Jill Lakey
Dec 14, 2025
1.0
If I could give zero stars I would!
Friday around 7 pm I came here and had my two youngest with me. While my kids and I were looking for something to snack on for the night, all I could hear was a lady that works at the front being very loud about things she shouldn't had been loud about. While standing in line waiting to check out I heard the same woman get a rude and nasty attitude with not one customer, not two, but three customers.I hoped she had a name tag on because if not I would have been determined to find out who she was. The way she acted and treated us customers I was embarrassed for her. Me and my two kids being the third customer she was rude with. It's a wonder she works customer service. When I got home and told my husband about this lady he told me every time he comes into the Pilot if he sees that she is working he will walk right back out and go across the street to Speedway. As he had also had a bad experience with her. We like coming here fueling up and buying their bbq rib sandwiches for our kids.
Carrie Carrin; How dare you act in such a manner in front of my kids and to your customers. You should be ashamed of yourself. I would like to talk to the manager in charge at this store please. I called yesterday (Saturday) but was sadly told the manager was off. I will be calling corporate come Monday morning. I will not come back to this place as long as that woman is working there. At the Pilot in Daleville, Indiana. We never had an issue here until this woman!!!!!
Disgusting people skills and work ethic.
Frequently Asked Questions About Pilot Travel Center
Are there showers at this location?
For a list of locations that offer showers, please use our store locator tool at https://locations.pilotflyingj.com/search .
What is the cost of a shower?
Shower prices vary by location. We recommend reaching out to the store directly for prices by location.
Can anyone purchase a shower?
Yes, anyone can purchase a shower at our locations.
What are the rules for overnight parking?
We recommend reaching out to individual stores directly with location specific questions regarding parking.
Does this location sell propane?
For a list of RV amenities and services, please visit our website at https://pilotcompany.com/rv-services or download the Pilot app and create an RV account.
Does this location have laundry facilities?
Laundry facilities vary by location. We recommend reaching out to the store directly with these concerns or you can use our store locater tool on our website: https://locations.pilotflyingj.com/search .
What payment methods do you accept?
We accept American Express, Discover, Mastercard, Visa, EBT, Apple Pay, Google Pay, and EBT.
Does this location have a CAT scale?
Yes, all of our locations have CAT scales.
What fuel options are located here?
Please visit our website for more information on fuel options and blends: https://pilotcompany.com/fuel-prices .
Does this location have a restaurant or driver’s lounge?
Restaurants and driver’s lounges vary depending on the location. We recommend reaching out to the store directly with these inquiries or using our store locator tool on our website: https://locations.pilotflyingj.com/search .
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