Business Details
About
Auto Body ShopAuto Repair ShopAuto Dent Removal ServiceAuto Body RepairAuto MaintenanceAuto Glass Shop
Proudly servicing 5 locations in Northwest Indiana since our inception in 1983, the Tom & Ed’s mission has always centered around treating customers like family.
Location
Tom & Ed's Autobody of Crown Point
10730 Broadway, Crown Point, IN
46307, United States
Hours
Reviews
4.4
118 reviews
5 stars
96
4 stars
5
3 stars1
2 stars
3
1 star
13
- MAMelissa AshleySep 24, 20255.0Great customer service by the gal running the front and also from Alex who helped with my estimate. Getting the estimate, to dropping off the car on Sunday… they made it very easy. They also got the car ready a day earlier than expected. Thank you!
- FSFelicia SmithSep 6, 20255.0I went to have my door replaced and the service was one of the best I ever experienced. The pricing was great, they assist with a rental care and the car was ready in 2 days as advised. I highly recommend them.
- JBJames BlaylockSep 5, 20255.0Excellent service. Very friendly. Takes pride in work and customer satisfaction.
- LKLaura KaySep 3, 20255.0I can't say enough wonderful things about this shop! They went above and beyond to get my daughter's car fixed and back to her way before scheduled. Eric was in communication with us through every step of the way. While dealing with an insurance company SUCKS.....they made it an easy process. Highly recommend giving this shop your business. :)
- ARAiden RennerAug 29, 20255.0Eric made my whole experience so easy and Andy made my car look brand new! If I could leave more than 5 stars I would. Thank you guys so much!
Frequently Asked Questions About Tom & Ed's Autobody of Crown Point
Do I have to repair my vehicle where the insurance company suggests?
You have the legal right to choose the shop of your choice to repair your vehicle. Tom & Ed's Autobody works directly with all insurance companies, and possess the training and state of the art equipment to safely and efficiently repair even the most sophisticated vehicles.
I received an estimate from the insurance company what should I do?
Just bring the estimate to Tom & Ed's Autobody. We honor all insurance estimates, regardless of amount. We will work directly with the insurance company to document all damages and restore your vehicle to pre-accident condition. Remember, estimates are just starting points, and changes to them can be made once the vehicle is disassembled and all related damages can be seen.
Do I need more than one estimate?
No. There is no law requiring you to get more than one estimate. You only need one estimate from the place you want your vehicle repaired. If the insurance company wants a second estimate, they can send their own appraiser to look at the vehicle. Then Tom & Ed's Autobody will honor the insurance company’s estimate.
My car might not be safe to drive, what should I do?
Never drive a vehicle that may be unsafe. Your safety is worth much more than the cost of a tow, and most insurance policies have coverage for towing. Call Tom & Ed's Autobody and we will have your vehicle towed to our safe and secure lot.
You have the right to choose a repair shop to fix your vehicle so if you want Tom & Ed's Autobody to repair your vehicle, you have the right to choose us.
Basically, get the CLAIM NUMBER from your insurance company and Tom & Ed's Autobody will be able to start the process and get you scheduled to repair your vehicle. If you need help getting the CLAIM NUMBER we can help you with that too. It’s that easy and that is our goal to provide excellent customer service from the start to the finish.
Do I need an appointment for a collision repair or auto painting estimate?
In order to properly estimate your repair, we ask that you schedule an appointment either online or by giving us a call.
What types of collision repairs does Tom & Ed's Autobody of Crown Point specialize in?
Tom & Ed's Autobody specializes in collision repairs for any make or model, from minor paint scratches to severe vehicle rollovers, restoring vehicles to pre-accident condition or better.
Can I choose Tom & Ed's Autobody even if my insurance company recommends a different shop?
Yes, you have the legal right to choose your repair shop. Tom & Ed's works directly with all insurance companies and is equipped to handle repairs efficiently and safely.
Do I need multiple estimates for my vehicle repair?
No, you only need one estimate from your chosen repair shop. Tom & Ed's Autobody honors all insurance estimates and will coordinate directly with your insurer.
What should I do if my car is unsafe to drive after an accident?
Never drive an unsafe vehicle. Contact Tom & Ed's Autobody to arrange for towing to their secure lot. They will assist you in the repair process once you provide your insurance claim number.
Do I need an appointment to get a collision repair or painting estimate?
Yes, scheduling an appointment online or by phone is required to properly estimate your repair.
What are the operating hours for Tom & Ed's Autobody of Crown Point?
They are open Monday through Friday from 8:00 AM to 5:00 PM and are closed on Saturdays and Sundays.
What payment options are accepted at Tom & Ed's Autobody?
They accept American Express, Cash, Check, Mastercard, and Visa.
What is the address and contact number for Tom & Ed's Autobody of Crown Point?
The shop is located at 10730 Broadway, Crown Point, IN 46307. You can reach them at +1 219-661-8877.
Are there car rental services nearby if I need a replacement vehicle during repairs?
Yes, Enterprise Rent-A-Car is nearby, providing travel and rental services, which can be convenient while your vehicle is being repaired.
What dining options are near Tom & Ed's Autobody where customers can eat while waiting?
Restaurants like Noodles & Company and Jersey Mike's Subs are near the shop, offering various food choices for customers during their visit.
Are there any beauty and spa services close to Tom & Ed's Autobody?
Yes, locations such as Inkredible Beauty Studio and INKs Nails provide beauty and spa services nearby, which customers might visit before or after their appointment.