Enterprise Rent-A-Car

4.3
364 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Crown Point, IN? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Crown Point location today.

Location

Enterprise Rent-A-Car
10724 Broadway, Crown Point, IN
46307, United States

Hours

Reviews

4.3
364 reviews
5 stars
274
4 stars
29
3 stars
14
2 stars
4
1 star
43

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and professional, with specific mentions of individuals like Armando, Sam, and Emily for their outstanding service.

Vehicle Condition

While most vehicles were reported as clean and well-maintained, some customers noted issues with dirty cars and high mileage.

Reservation Issues

Several reviews highlighted problems with reservations, including unavailability of vehicles and poor communication regarding changes or cancellations.

Mixed Experiences

While many customers had positive experiences, there were notable complaints about rude staff and unprofessional behavior from management, particularly regarding handling customer issues.
  • TH
    Taofik Hmamda
    Jan 2, 2026
    5.0
    Best service thank you so much Armando
  • TT
    tia termini
    Dec 26, 2025
    5.0
    I had an excellent experience with this Enterprise branch. The employees were incredibly helpful and quick to assist me. I experienced a coolant issue that led me to return the vehicle a bit early, and the staff were kind, apologetic, and took the time to explain why Volkswagens sometimes have this issue. Their customer service truly stood out and made the situation stress-free. I would absolutely continue to use this branch for my rental car needs. Happy holidays!
  • AL
    Allison Liu
    Dec 17, 2025
    5.0
    I had a great experience with this Enterprise. The staff were incredibly friendly, patient, and professional. They went above and beyond to help me during a kind emergency situation, and I truly appreciated their understanding and support. Their willingness to help made a stressful moment so much easier. Thank you to the amazing team for the excellent customer service!
  • SS
    Simonè
    Dec 11, 2025
    5.0
    Shout-out to both Sams for providing excellent customer service and being incredibly thorough. Crownpoint is by far the best location I’ve been to.
  • CD
    C Kidda DaHairNinja
    Dec 1, 2025
    4.0
    The only reason I didn't give this place 5 stars is because I hate that the deposits went up to $300. Armando is amazing and I love dealing with him he goes over and above to make sure he helps you out. The car was amazing I rented a van for the first time and now my family wants to buy a minivan. They took their time and they cleaned it very well and they made sure it was super sharp. Only thing that was missing was the tire Shine. It's just something about dealing with Crown Point I prefer them their customer service is comfortable it's not over stressing and they're all very accommodating maybe because it's inside of a old house 🤔 it makes you feel at home keep up the good work guys I will see you very soon.

Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles can I rent at Enterprise Rent-A-Car in Crown Point, IN?

Enterprise Rent-A-Car in Crown Point offers a wide range of vehicles including cars, vans, luxury cars, and trucks with flexible rental options.

What are the operating hours of Enterprise Rent-A-Car in Crown Point?

Enterprise Rent-A-Car is open Monday through Friday from 8:00 AM to 6:00 PM, Saturday from 8:00 AM to 12:00 PM, and is closed on Sundays.