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Prime means the best, and you’ll get the best when you choose Prime Body and Paint.
At Prime Body and Paint, our commitment is to provide the very best in collision repair along with excellent customer service. It’s evident in everything we do. Through much planning, hard work and a tenacity to succeed, Prime has grown from one small location in Lafayette, Indiana to multiple locations in a short period of time. We continue to focus on one customer at a time through repair quality and customer service. So next time you need collision repair come visit us and see why so many people say “When it’s crunch time, it’s Prime time”.
Everyone was professional. I was kept informed of my repairs. The repair quote was reasonable and the repairs ended up being a lower amount than the quote. Repairs were quick.
JN
Joel Norris
May 30, 2025
5.0
Incredible customer service, they went above and beyond to help with our car repair
LD
Lillian Davis
May 28, 2025
1.0
They weren’t unpleasant but they had my car for over a month, after extending the return date 2 or 3 different times, just to give it back with the panels in HORRIBLE alignment. There are multiple large gaps. Not the happiest.
*I just got a sub system installed in my car and they got into the interior and they DID A HORRIBLE JOB. Zip ties in the engine bay, zip ties holding parts on, didn’t replace a door that had a SCREW through it, and patched the hole with bondo and painted over it, the dust cover in my door is completely ripped apart and taped to the other side of the door with PAINTERS TAPE, not even covering the door anymore. attached are photos of the inside of my door. stay far away from this place. the laziest cheapest job I have ever seen.
RR
Ramsey Rainey
Jun 16, 2021
5.0
Thanks to Chad and the Professional crew at Prime Body & Paint. They stick to their word...they're very effecient and the work is pure quality!!
Thanks again.
Frequently Asked Questions About Prime Body and Paint of Crawfordsville
Do I have to repair my vehicle where the insurance company suggests?
You have the legal right to choose the shop of your choice to repair your vehicle. Prime Body and Paint works directly with all insurance companies, and possess the training and state of the art equipment to safely and efficiently repair even the most sophisticated vehicles.
I received an estimate from the insurance company what should I do?
Just bring the estimate to Prime Body and Paint. We honor all insurance estimates, regardless of amount. We will work directly with the insurance company to document all damages and restore your vehicle to pre-accident condition. Remember, estimates are just starting points, and changes to them can be made once the vehicle is disassembled and all related damages can be seen.
Do I need more than one estimate?
No. There is no law requiring you to get more than one estimate. You only need one estimate from the place you want your vehicle repaired. If the insurance company wants a second estimate, they can send their own appraiser to look at the vehicle. Then Prime Body and Paint will honor the insurance company’s estimate.
My car might not be safe to drive, what should I do?
Never drive a vehicle that may be unsafe. Your safety is worth much more than the cost of a tow, and most insurance policies have coverage for towing. Call Prime Body and Paint and we will have your vehicle towed to our safe and secure lot.
You have the right to choose a repair shop to fix your vehicle so if you want Prime Body and Paint to repair your vehicle, you have the right to choose us.
Basically, get the CLAIM NUMBER from your insurance company and Prime Body and Paint will be able to start the process and get you scheduled to repair your vehicle. If you need help getting the CLAIM NUMBER we can help you with that too. It’s that easy and that is our goal to provide excellent customer service from the start to the finish.
Do I have to repair my vehicle at a shop suggested by my insurance company?
You have the legal right to choose the repair shop you want. Prime Body and Paint works with all insurance companies and uses state-of-the-art equipment for quality repairs.
What should I do if I received an estimate from my insurance company?
Bring the estimate to Prime Body and Paint. They honor all insurance estimates and will coordinate with your insurer to document damages and restore your vehicle to its pre-accident condition.
Is it necessary to get more than one repair estimate?
No. You only need one estimate from your preferred repair shop. Insurance companies may send their own appraiser if they want a second estimate, which Prime Body and Paint will honor.
What should I do if my car is unsafe to drive after an accident?
Do not drive an unsafe vehicle. Call Prime Body and Paint to have your vehicle towed to their secure lot. They can help start your repair process once you provide your insurance claim number.
What are the operating hours of Prime Body and Paint in Crawfordsville?
They are open Monday through Friday from 8:00 AM to 5:00 PM and closed on weekends. Specific holiday hours may vary.
Does Prime Body and Paint offer pickup or delivery services?
They offer curbside pickup but do not provide delivery services.
What payment methods are accepted at Prime Body and Paint?
They accept American Express, Cash, Check, MasterCard, and Visa for payment.
Which notable businesses are located near Prime Body and Paint in Crawfordsville?
Nearby businesses include Enterprise Rent-A-Car, Hobson Electric Inc, and Brothers Pizza. Customers can use Enterprise for rental cars while their vehicle is repaired and enjoy a meal at Brothers Pizza afterward.
How can nearby Enterprise Rent-A-Car help me when visiting Prime Body and Paint?
If you need a rental vehicle while your car is being repaired, Enterprise Rent-A-Car next to Prime Body and Paint offers convenient car and truck rentals.
Are there any nearby dining options I can visit before or after my car repair?
Yes, Brothers Pizza and Pizza King are nearby restaurants where you can enjoy a meal before or after your visit to Prime Body and Paint.