ONE9 Travel Center

4.0
1407 reviews

About

Truck StopGas StationConvenience Store
Welcome to ONE9 Travel Center in Covington, IN! Pilot Travel Centers LLC operates the largest network of travel centers in North America with over 900 locations in the U.S. and Canada. Pilot serves more than 1.5 million professional truck drivers, RV, EV, and auto drivers each day, offering gasoline and diesel fuels, DEF, craveable food like pizza, wings, and breakfast sandwiches, snacks, drinks, and the best coffee on the interstate™. For pro drivers, amenities like overnight parking, reservable showers, laundry, Wi-Fi, and more make Pilot an essential part of the drive. The Pilot™ app also features mobile fueling, online ordering, and daily offers to save you money on the road. See You Out Here™

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

ONE9 Travel Center
16502 IN-63, Covington, IN
47932, United States

Hours

Reviews

4.0
1,407 reviews
5 stars
620
4 stars
403
3 stars
231
2 stars
57
1 star
96

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Many customers praised the cleanliness of the store and restrooms, although some noted inconsistencies.

Customer Service

Staff were frequently described as friendly and welcoming, though there were reports of rude behavior from some employees.

Amenities

While the travel center offers various amenities like showers and food options, several customers reported issues with availability and quality.

Parking

Parking availability was mentioned as limited, especially for trucks, and some customers found the layout confusing.

Pricing

Customers appreciated competitive fuel prices but expressed frustration over inconsistent pricing and high costs for certain items.
  • LZ
    Lidia Zehr
    Oct 17, 2025
    4.0
    Good costumer service. Clean
  • AH
    Ashley Hendrix
    Sep 19, 2025
    2.0
    Im sorry but 3 bucks for a fountain drink is just way to much
  • AF
    Alex Fisher
    Sep 18, 2025
    4.0
    Nice, clean, and friendly. Was greeted when entering and the bathrooms were clean and smelled nice. The windshield squeegees and buckets of cleaner at the pumps are probably the best I’ve used in a really long time. Was pretty surprised by that part
  • LC
    Laurie Clark
    Sep 16, 2025
    5.0
    Really professional & nice staff, very clean store and restrooms. Google Maps really should add them to the ⛽ gas opinions while using maps. Especially when they reroute you due to highway closure.
  • RA
    Rachelle Axtell
    Sep 14, 2025
    1.0
    I am a daily morning customer because of the cleanliness and friendliness of staff.....and more times than not they do not have coffee, fountains, showers or restrooms because of water pressure....gotta love corporate not fixing things the right way and keep putting bandaids on issues. How about spending the extra money to fix the problem the first time rather than losing out on more money because you don't have the amenities advertised....bad business. Staff is Great! Establishment itself is lacking.... Very disappointed

Frequently Asked Questions About ONE9 Travel Center

Are there showers at this location?

For a list of locations that offer showers, please use our store locator tool at https://locations.pilotflyingj.com/search .

What is the cost of a shower?

Shower prices vary by location. We recommend reaching out to the store directly for prices by location.