Business Details
About
Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Columbus, IN? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Columbus location today.
Location
Hours
Reviews
4.3
521 reviews
5 stars
362
4 stars
70
3 stars
23
2 stars
12
1 star
54
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and professional, with several mentioning outstanding service experiences.
Vehicle Availability
Numerous reviews highlighted issues with vehicle availability, including customers receiving different cars than reserved or having to wait for their rentals.
Rental Process
While many found the rental process quick and efficient, some experienced significant delays and miscommunication regarding reservations.
Vehicle Quality
Customers generally reported satisfaction with the cleanliness and condition of the vehicles, although there were some complaints about maintenance issues.
Communication Issues
Several reviews pointed out a lack of communication regarding reservations and policies, leading to frustration among customers.
- ALAshley Lyons4 days ago5.0The car ran great and was great on gas. The customer service was amazing and it was an easy process
- JSJeff SievertsonJan 6, 20265.0I use them all the time to rent cars. They’re very friendly. Give me a good choices and then come get me so I don’t have to find a ride to get the car.
- KHKerry HouckDec 30, 20255.0Extremely nice young folks working there. Very helpful.
- CMClinton MaschinoDec 28, 20255.0Outstanding staff!!! Altitude and performance are always too tier!! We will be renting a car once a month and they are always our number 1 choice!!!
- BMBruno America MichellDec 1, 20251.0The treatment of the person who attended us was too racist, since he began to attend to us he began to talk too fast, then when he asked him about the car that was going to be delivered to us they gave us another of the one that the page assigned, then when he showed him the damage that the car had he only said that everything was fine and he did not check them, he did not intend to offer insurance coverage for the weather and he only turned on the car and said that we could no longer take it, nor did he offer us the option to return the car to pre-pay for gasoline, he only said that it would be good to return the car with full gasoline, he did not have time to read the full contract and the options that had been put, when he was told that things were missing he said that everything was already and that nothing had been put, he had to show the direct contract of our cell phone. Honestly, these are not ways to treat people, whether we are Latinas or not, we are paying for a service just like the others.
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles does Enterprise Rent-A-Car in Columbus, IN offer?
Enterprise Rent-A-Car offers a wide range of vehicles including cars, vans, and luxury cars with flexible rental options.
What are the operating hours for Enterprise Rent-A-Car in Columbus, IN?
The location is open Monday through Friday from 8:00 AM to 6:00 PM, and on Saturday and Sunday from 9:00 AM to 12:00 PM.
How can I make a reservation with Enterprise Rent-A-Car in Columbus?
You can reserve a rental car online via their website or by calling their local phone number at +1 812-375-1198.
Does Enterprise Rent-A-Car in Columbus offer any special deals?
Yes, there are great weekend rates available. You can book these specials through their deal page online.
What payment methods are accepted at Enterprise Rent-A-Car in Columbus?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
Is Enterprise Rent-A-Car in Columbus owned by women or offers military discounts?
Yes, this location is women-owned and offers discounts for active military members.
What nearby restaurants can I visit before or after renting a car from Enterprise in Columbus?
You can enjoy meals at Marco's Pizza, Arby's, Papa Johns Pizza, Red Lobster, or Applebee's Grill + Bar, all located near the rental location.
Are there any nearby stores where I can shop while visiting Enterprise Rent-A-Car in Columbus?
Yes, JCPenney, Kirlin's Hallmark Shop, Christopher & Banks, and Thompson Furniture are nearby retail options for your shopping convenience.
Where can I find automotive services near Enterprise Rent-A-Car in Columbus?
Nearby automotive services include Neal Tire and Auto Service, Frank Anderson Tire, AutoZone, and Best-One of Columbus for tire and auto repair needs.
What is the location and contact information for Enterprise Rent-A-Car in Columbus, IN?
The address is 2021 25th Street, Columbus, IN 47201. You can contact them at +1 812-375-1198 or visit their Facebook page at facebook.com/672717166175695.