AutoZone Auto Parts

4.2
454 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Central Ave in Columbus, IN is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Columbus, IN or call us at (812) 376-0197.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
2575 Central Ave, Columbus, IN
47201, United States

Hours

Reviews

4.2
454 reviews
5 stars
243
4 stars
125
3 stars
40
2 stars
22
1 star
24

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some staff are praised for being helpful and friendly, others are reported as rude and unhelpful.

Product Availability

Customers frequently express frustration with the availability of parts, often experiencing delays and incorrect orders.

Staff Knowledge

There are concerns about staff knowledge in the auto parts industry, with some customers feeling that employees lack the necessary expertise.

Pricing

Prices are generally viewed as reasonable, but some customers feel that they can find better deals elsewhere.

Overall Experience

While many customers appreciate the helpfulness of certain staff members, negative experiences with service and product availability detract from the overall satisfaction.
  • DK
    Danielle Kolusch
    Nov 9, 2025
    5.0
    How exactly what we needed and exactly what they said we needed on the phone. Quick and efficient. Overall great service
  • TD
    Trevor Dilk
    Oct 12, 2025
    5.0
    As always auto zones helpful staff. Same parts as other places. Cheaper prices. Friendly staff, knowledgeable as well. Very happy with my last visit
  • MJ
    Melanie Jones
    Sep 2, 2025
    1.0
    Asked for help and the guy was so rude. Definitely wouldn’t recommend. I get customer service sucks but ya kinda signed up for it. Just sayin. Would give zero stars if possible.
  • AS
    April Smith
    Aug 15, 2025
    3.0
    Needed multiple parts and 3 visits later still did not have them all. They gave us wrong parts and plain forgot parts etc. People were nice but did not know the auto parts industry as well as expected.
  • AR
    Anthony Robinette
    Jul 27, 2025
    1.0
    Was hung up on after they were unable to come to a positive conclusion for me the customer. Would make zero stars if possible.

Frequently Asked Questions About AutoZone Auto Parts

What are the opening hours of AutoZone Auto Parts in Columbus, IN?

AutoZone Auto Parts is open Monday through Saturday from 7:30 AM to 10:00 PM, and on Sundays from 8:30 AM to 9:00 PM.

What types of products does AutoZone Auto Parts in Columbus offer?

They offer auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts.