AutoZone Auto Parts

4.1
361 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone W Jonathon Moore Pk in Columbus, IN is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Columbus, IN or call us at (812) 375-0298.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
2220 W Jonathon Moore Pk, Columbus, IN
47201, United States

Hours

Reviews

4.1
361 reviews
5 stars
195
4 stars
72
3 stars
45
2 stars
16
1 star
33

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for their helpfulness and knowledge, with specific mentions of employees going above and beyond to assist.

Product Availability

Several reviews noted issues with product availability, including instances where parts were not in stock or could not be ordered.

Management Issues

There were complaints about poor management and customer service experiences, including rude behavior from staff and unfulfilled promises.

Pricing Concerns

Customers expressed mixed feelings about pricing, with some finding items overpriced compared to competitors.

Store Organization

Feedback indicated that the store was sometimes unorganized, affecting the shopping experience.
  • DK
    Danielle Kolusch
    Nov 9, 2025
    1.0
    I spoke to the other store on 25th Street earlier in the day. They told us they had a specific part. My husband was getting his haircut so we attempted to see if the store had the item. They did not. But no one even came up to or offered to help my husband when he was looking. They were not busy at the time they could hear a speaking to each other play no one bothered to even approached him completely unsatisfied with the service from this particular store. We went to the other store afterwards and found what we needed and got great and helpful service
  • AM
    Arcadio Martinez
    Nov 1, 2025
    1.0
    Order a part they said tomorrow morning no call nothing about week same thing went to get my money gave me 63 and part was like 73.82 stole my money
  • SS
    September Stoops
    Oct 30, 2025
    5.0
    Whatever you're paying Emma, you need to triple it. Give her all the money! She was top notch customer service, knowledgeable and just all around badass. That woman knows what she's talking about and goes above and beyond to help. Seriously... promote and pay her. She's worth it!
  • LC
    Logan Cira
    Oct 24, 2025
    5.0
    Awesome service, I was able to borrow some tools and change a radiator in the parking lot being 4 hours from home.
  • JM
    Jaden Murphy
    Sep 22, 2025
    5.0
    Top shelf service at this location! The man who helped me went above and beyond to find a bulb I needed for my truck. The fact that they had it in stock was surprising. I drive a Kentucky 2023 T280 straight truck. I am very happy and definitely recommend this location.

Frequently Asked Questions About AutoZone Auto Parts

What are the regular operating hours for AutoZone Auto Parts on weekdays?

AutoZone Auto Parts is open from 7:30 AM to 9:00 PM from Monday to Saturday, and from 8:30 AM to 8:00 PM on Sundays.

Where is AutoZone Auto Parts located in Columbus, IN?

The store is located at 2220 W Jonathon Moore Pk, Columbus, IN 47201.