Tom & Ed's Autobody of Cedar Lake

Reviews

• GT

  Greg Temple

  Feb 2, 2026
  1.0
  Would give them 0 stars if it was an option. Had work done a year ago that required multiple returns due to horrible quality control. Inside of vehicle was filthy, new trim pieces that were damaged that they had to replace again, bumper scraped up that they ended up replacing, left tape and masking material in the bed of the truck, gas filler neck issues, new paint chips from mishandling tailgate. At the end of the day there were still paint imperfections. Typical corporate chain type place, rush them in and out and half ass it just enough to get away with it.
• AW

  Arielle Walle

  Jan 9, 2026
  5.0
  had to bring in my vehicle due to damages from another party. tom and ed’s and their partnered enterprise took very good care of me. due to my age and not being able to rent a car but it being necessary they really made it as hassle free as possible. as well as some other things that came up. alex from tom and ed’s really went to bat for me and took care of everything letting it be possible for me to get everything fixed. 10000% reccomend!
• RD

  Randall D

  Oct 1, 2024
  5.0
  Absolutely an amazing experience. These people are so nice and took care of my wife and I promptly and respectfully. We were hard-pressed because I got into an accident and needed things to move along rather quickly so I can get to work when I have to be in the office in downtown Chicago. In addition, I came 15 minutes to closing time and they invited us to sit in the AC and submit an insurance claim in the moment so they can get our car in their queue. We simultaneously went to the enterprise (in the same building) and got our car rental THAT SAME DAY! Mind you all of this is happening after work hours by now. I got my car a week ahead of when they initially projected it to be ready and the quality of the work is flawless. Superior customer service like this ought to be modeled by all
• SL

  Skorpyun's Lair

  Apr 11, 2023
  1.0
  I was an ASE certified car tech and one thing I never did, was touch a customer's mirrors. I'd just move my head around and I always tried to adjust only the distance of the seat. Never played with the back rest and I always tried to put it back. Expect a ridiculous amount of cockpit adjustments with 0 effort to try and at least get it close, when you come to pick up your vehicle. Like most modern shops, this one is also afraid of rust work. That usually means the shop has no skilled craftsman and tries to implement a cookie cutter process for repairs, cheap. They don't hand out those little thumb drives that documented the repair anymore but, what really pissed me off was seeing that my cargo net from the trunk, was left on my passenger side, front floorboard. There were bolts and retaining clips left on my rear driver's seat (see photos). When I reinstalled my cargo net, I found the driver's side tail light assembly was loose. As a retired ASE master, I would never have treated a customer's car or property, with such disrespect I won't be back. State Farm can go ahead and pay the shop of my choice if anymore if their clients aim for my car.
• RJ

  rich jania

  Jul 16, 2019
  5.0
  Awesome body shop. They people that work and run the place are awesome! Make this your first choice for auto collision repairs.

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