Auto Body RepairAuto Repair ShopAuto Dent Removal Service
Gerber Collision & Glass provides collision auto body repair and auto glass services backed by a Lifetime Guarantee for as long as you own your vehicle. Contact us for a free collision auto body repair estimate or auto glass quote today!
I am very disappointed with my experience at Gerber Collision. My daughter hit a deer and when she went in for an estimate their assessment of my vehicle was inaccurate, they claimed there was “paint transfer” and damage not caused by a deer. After inspecting the car myself, I can say with certainty that the white substance on the front is not foreign paint at all, but the car’s own clear coat delaminating from the impact. It scratches, flakes, and peels off easily, leaving the original base coat intact, something that can be verified with a simple five-minute Google search. You would think they would know this. And to be clear, they were not sure what it was when I pressed them on it.
In addition, there are dents on the top of the fender that are inconsistent with striking another vehicle and more so a deer. The side mirror was also hit into the passenger window, consistent with the deer bouncing off the vehicle and nothing along the side of the vehicle but minor scratches near the rear tire from brush from pulling off the road. These facts were overlooked in their evaluation and revaluation.
Instead of properly inspecting the damage, Gerber made assumptions that I strongly disagree with. This led AmFam to open a special investigation and delay the entire claims process.
A collision center should provide careful, thorough, and unbiased inspections. Unfortunately, I did not experience that with Gerber Collision. I would avoid them unless you have no other choice.
JM
John Milner
Aug 30, 2025
1.0
Shop is a joke. Avoid at all costs. Your best friends until there is a problem then its not their problem. Ladies also watch this shop as they think you don't know any better and will talk down to you.
DH
Debbie Hammond
Jan 7, 2020
5.0
They were AWESOME...so friendly and kept me informed...asked my opinions so I had a voice in what type of repairs. They even offered to return the rental car for me...would highly recommend them and would use them again if I needed to.
Frequently Asked Questions About Gerber Collision & Glass
What services does Gerber Collision & Glass offer?
Gerber Collision & Glass offers services including paintless dent repair, auto body repair, windshield replacement, collision repair, dent removal, bumper repair, auto glass services, and free estimates.
Where is Gerber Collision & Glass located?
Gerber Collision & Glass is located at 9905 W 109th Ave, Cedar Lake, IN 46303, USA.
What are the business hours for Gerber Collision & Glass?
Gerber Collision & Glass is open Monday through Friday from 8:00 AM to 5:00 PM and closed on Saturdays and Sundays. They are also closed on major holidays like November 27, December 25, and January 1.
Does Gerber Collision & Glass provide any guarantees on their repairs?
Yes, Gerber Collision & Glass provides a Lifetime Guarantee on their collision auto body repair and auto glass services for as long as you own your vehicle.
What payment options are accepted at Gerber Collision & Glass?
Gerber Collision & Glass accepts American Express, Check, Discover, MasterCard, and Visa payment options.
Is Gerber Collision & Glass accessible for wheelchair users?
Yes, Gerber Collision & Glass has wheelchair-accessible entrances and restrooms to accommodate customers with disabilities.
How can I contact Gerber Collision & Glass?
You can contact Gerber Collision & Glass by phone at +1 219-365-4700 or email at info@gerbercollision.com.
What nearby places can I visit before or after my appointment at Gerber Collision & Glass?
Nearby places include Forever Green Landscape Center, Clark Middle School, and Family Express convenience store, which you might visit for gardening supplies, to pick up essentials, or enjoy a quick meal.
Are there any fitness centers near Gerber Collision & Glass?
Yes, Anytime Fitness and Fitness by Phil gyms are located nearby, allowing you to fit in a workout before or after your visit to Gerber Collision & Glass.
Are there medical facilities close to Gerber Collision & Glass?
Yes, Franciscan Physician Network St John Health Center and Franciscan Health Outpatient Rehabilitation are nearby, providing convenient access to medical care if needed.