Xpress Pro Tire & Auto Carmel

4.7
261 reviews

About

Auto Repair ShopOil Change Service StationBrake Shop
Welcome to Xpress Pro Tire & Auto With our trusted service since 1980, we've established several efficient and effective processes that help is sustain and extend the life of our customers automobiles. During that time we've learned, adapted, and adjusted our operations to implement the most suitable strategies. We never compromise our quality for speed - we perform quickly because our methods are consistent. We want to ensure our customers enjoy their lives in every capacity - and having a fully functioning vehicle is a critical part of that. So whether it's a 5-minute oil change or an advanced repair, Xpress Pro is here to provide a seamless, professional, and affordable experience. Service You Deserve. Professionals You Trust.

Location

Xpress Pro Tire & Auto Carmel
1436 Keystone Way, Carmel, IN
46032, United States

Hours

Reviews

4.7
261 reviews
5 stars
226
4 stars
14
3 stars
3
2 stars
3
1 star
15

What are people saying?

AI-generated from recent customer reviews

Customer Service

While many customers praised the friendly and helpful staff, some reported negative experiences with specific employees, indicating inconsistency in customer service.

Trustworthiness

Numerous reviews highlighted the honesty and transparency of the mechanics, with many customers appreciating that they were not upsold unnecessary services.

Efficiency

Customers frequently noted the quick turnaround times for services, with many expressing satisfaction with the speed and efficiency of repairs and maintenance.

Pricing

The business is often recognized for its fair and competitive pricing, with many customers mentioning good deals and value for services rendered.

Long-term Loyalty

Several customers have been returning for years, indicating a strong sense of loyalty and satisfaction with the overall service provided.
  • DR
    Deb Russell
    1 day ago
    5.0
    Friendly and helpful staff!
  • MM
    Mada
    Nov 1, 2025
    3.0
    It mostly a good experience except for the bearded black man. Not sure of his name. I was picking up my car after an oil change. He was not friendly and seemed put out to do his job. A call came in and he kept rolling his eyes while I waited for receipt which he could have handed to me and didn’t til finished with the call. He is terrible at customer service.
  • JN
    Jeremy North
    Oct 25, 2025
    1.0
    RUN AWAY! I took my car here to get the alignment checked out and made it was worse. On top of that they wouldn't fix it nor give my money back so I can take it to a shop that actually knows what it's doing. This place causes damage. DO NOT GO HERE
  • MD
    Mike Dial
    Oct 19, 2025
    5.0
    I have been coming to this place for over 2 decades. I needed 2 new sets of tires for my vehicles. Got a great price and was back on the road in no time. The manager Mariah is awesome. Her automotive knowledge and customer service skills are fantastic. The assistant manager Joe was very helpful and got my tire quotes in less than 3 minutes. Finally, Matt has been working on my cars there for years. He is a master mechanic and has never let me down. Great place that provides great service.
  • CR
    Clint Ridge
    Oct 15, 2025
    5.0
    I have been going to XPress Pro in Carmel for a few years now and I’ve never had an issue doing business here. My most recent experience I was having electrical issues on my rear left side/high mount brake lights. Matt ended up servicing my vehicle with this repair, but I speak for their whole team when I say they treated me as a customer with honesty and respect. The initial issue with my car was supposed to run me over $2000 in new wiring kits. Matt and team were professional in not only fixing the problems with my vehicle, but being direct with the whole repair process. What was supposed to be over $2000 in repair only ended up being $400. I will always appreciate honest business and that’s why I’ve continued going to this location in Carmel. Thank you - Clint

Frequently Asked Questions About Xpress Pro Tire & Auto Carmel

Where is Xpress Pro Tire & Auto Carmel located?

Xpress Pro Tire & Auto Carmel is located at 1436 Keystone Way, Carmel, IN 46032, US.

What are the regular business hours for Xpress Pro Tire & Auto Carmel?

The shop is open Monday to Friday from 7:30 AM to 6:00 PM, and on Saturday from 7:30 AM to 4:30 PM. It is closed on Sundays.