Valvoline Instant Oil Change

4.7
494 reviews
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Business Details

9835 N Michigan Road, Carmel, IN
46032, United States
(317) 708-0121
https://store.vioc.com/in/carmel/9835-n-michigan-road
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About

Oil Change Service StationAuto Repair ShopCar Battery StoreAuto Air Conditioning Service
For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive vehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Carmel.

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Valvoline Instant Oil Change
9835 N Michigan Road, Carmel, IN
46032, United States

Hours

Reviews

4.7
494 reviews
5 stars
435
4 stars
21
3 stars
10
2 stars
6
1 star
22

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, highlighting specific employees for their exceptional service.

Efficiency

The business is noted for its quick service, with several reviews mentioning fast oil changes and minimal wait times.

Quality of Work

While most reviews commend the quality of service, there are concerns about incomplete inspections and issues arising from service errors.

Pricing

Customers appreciated the fair pricing and lack of pressure for upselling additional services, although some felt the costs were higher than expected.

Mixed Experiences

There are a few negative experiences reported, particularly regarding service errors that led to significant vehicle issues.
  • JE
    Jenni Evans
    1 day ago
    5.0
    Always quick and thorough! Check out coupons online. I only use Valvoline so this place is close, great service, and has always been a great experience!
  • JP
    Jacob Peterson
    Nov 11, 2025
    5.0
    These guys were awesome! I brought in my wife’s old car and they were complete pros. They changed the headlights, which was no small feat, and got my oil changed quick and easy.
  • DC
    Dylan St. Clair
    Nov 9, 2025
    5.0
    I've been to other chains for an oil change. In the area, this is my go-to place for an oil change. It was about $50, they did not try to up-charge me, and finished in about 40 minutes.
  • SS
    Season Sherman
    Nov 9, 2025
    5.0
    Evan and Andrew were literal lifesavers today! I’m from out of town and my car despite being new kept getting a light that said low oil pressure. Just had an oil change so wasn’t sure what was happening! Thankfully Evan told me to come in and he would do his best to help me. Turned out to be a loose oil filter that wasn’t on right which was causing oil to spill!!! I cannot thank them enough. In a world that feels like no one cares anymore these two proved to be my saviors for the day so I can safely drive to Bloomington for a college visit and then back home 4 hours away. Thank you thank you thank you again !!!!!!!
  • LL
    Liberty4All
    Nov 3, 2025
    4.0
    It was a good experience, yet they didn't do the full 18 point inspection that they have done in the past. It was a pretty relaxed vibe at the time and some corners were cut on the inspection process. I would have likely bought other services if they were needed, but nothing was checked or suggested. I was asked if I was having any issues with headlights rather than the inspection process. The inspection is a little thing that makes a big difference.
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Frequently Asked Questions About Valvoline Instant Oil Change

What service is Valvoline Instant Oil Change known for?

Valvoline Instant Oil Change is known for quick, easy, and trusted preventive vehicle maintenance, including 15-minute, stay-in-your-car oil changes.

What types of vehicles does Valvoline Instant Oil Change service?

They service all types of vehicles with a range of maintenance solutions.