Brand Certified
National Car Rental
4.5(272 reviews)
Certified by National Car Rental • Mar 01, 2026
Business Details
1748 E 116th St, Carmel, IN
46032, United States
Certified by National Car Rental • Mar 01, 2026
(317) 844-9011
Certified by National Car Rental • Mar 01, 2026
https://www.nationalcar.com/en/car-rental-locations/us/in/carmel-08g4.html
Certified by National Car Rental • Mar 01, 2026
About
Certified by National Car Rental • Mar 01, 2026
Car Rental AgencyNational Car Rental
Skip the counter when you rent a car with National in Carmel. Choose any car in the aisle and manage your car rental right from the National app with Emerald Club. Bring balance to business travel and book your National Car Rental in Carmel today!
Location
Certified by National Car Rental • Mar 01, 2026
Hours
Certified by National Car Rental • Mar 01, 2026
Reviews
4.5
272 reviews
5 stars
208
4 stars
21
3 stars
19
2 stars
7
1 star
17
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff at the Carmel location consistently received praise for their friendliness, professionalism, and attentiveness, creating a welcoming atmosphere for customers.
Vehicle Quality
Most customers reported that the rental cars were clean, well-maintained, and in good condition, contributing to a positive rental experience.
Reservation Issues
Several customers experienced problems with reservations, including unavailability of vehicles despite prior confirmation, leading to frustration and dissatisfaction.
Mixed Experiences
While many reviews highlighted excellent service, there were notable complaints regarding specific staff members and inconsistencies in service quality.
- FFFrancesca3 days ago5.0If you want to remove negative reviews from your Google Business, contact me via my profile; my contact details are listed there. After work you can pay..
- BMBhanu MJan 19, 20265.0Great staff and very friendly..
- DBDorris BlackJan 6, 20265.0When I rent from National on 116th St, Carmel, IN, I receive the kind of customer service that keeps renters coming back to the same location. The staff members are friendly, kind and approachable. While I love the Execute Emerald Aisle, (selecting what I like best), working with this team makes me not miss the Execute aisle). I look forward to seeing them each time I rent and for me that's a big deal!!! This team's the "BEST"!
- BIBill IpsenJan 4, 20265.0The team at the Carmel, IN location are some of the best and most professional people, I have ever met. Justin has done a tremendous job there and has a phenomenal team in Michael and a great new addition of Shay. They make each rental experience special. Cars are great and clean. They make sure each car is road ready before they give you the keys. The little home feel additions that Shay has done to the space completes the experience because each time you go there they treat you like family.
- DODoug ODec 26, 20255.0The local National branch in Carmel, north of Indianapolis. Extraordinary service. Typically diverse selection of vehicles. Much lower taxes off airport.
Frequently Asked Questions About National Car Rental
Where is National Car Rental located in Carmel, IN?
National Car Rental is located at 1748 E 116th St, Carmel, IN 46032.
What are the operating hours of National Car Rental in Carmel?
National Car Rental in Carmel is open Monday to Friday from 7:30 AM to 5:00 PM, Saturday from 9:00 AM to 12:00 PM, and closed on Sundays.
What types of car rentals does National Car Rental in Carmel offer?
They offer various car rental options including economy, luxury, and standard rental cars.
Can I book a National Car Rental in Carmel online?
Yes, you can book your car rental online via their reservation URL at https://www.nationalcar.com/en/car-rental-locations/us/in/carmel-08g4.html.
What payment methods are accepted at National Car Rental in Carmel?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa as payment options.
Does National Car Rental in Carmel offer any special discounts or offers?
Yes, they have special offers available which can be viewed at https://www.nationalcar.com/en/car-rental/specials.html?mcid=yext:245709.
Is National Car Rental in Carmel owned by women or offers discounts for active military?
Yes, National Car Rental in Carmel is owned by women and provides discounts for active military members.
What nearby car rental agencies are near National Car Rental in Carmel?
Alamo Rent A Car is a nearby car rental agency located close to National Car Rental, which can be an alternative option for customers.
What dining options are available near National Car Rental in Carmel?
Nearby dining places include Classic Cakes (bakery and cupcake shop), Alice's Catering, Greek Tony's Pizza & Sub Shop, and Nippers Grill & Tap for variety in food and drinks after your rental visit.
Are there any automotive-related services close to National Car Rental in Carmel?
Yes, nearby automotive services include NAPA Auto Parts and AutoZone, helpful for any vehicle needs during your rental period.
Brand Certified Facts from National Car Rental
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