National Car Rental

4.4
269 reviews
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Business Details

1748 E 116th St, Carmel, IN
46032, United States
(317) 844-9011
https://www.nationalcar.com/en/car-rental-locations/us/in/carmel-08g4.html
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About

Car Rental AgencyNational Car Rental
Skip the counter when you rent a car with National in Carmel. Choose any car in the aisle and manage your car rental right from the National app with Emerald Club. Bring balance to business travel and book your National Car Rental in Carmel today!

Location

National Car Rental
1748 E 116th St, Carmel, IN
46032, United States

Hours

Reviews

4.4
269 reviews
5 stars
205
4 stars
21
3 stars
19
2 stars
7
1 star
17

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff at the Carmel location consistently received praise for their professionalism, friendliness, and attentiveness, making customers feel valued and appreciated.

Vehicle Quality

Customers reported that the cars were generally clean, well-maintained, and in good condition, contributing to a positive rental experience.

Reservation Issues

Some customers experienced problems with vehicle availability and reservation fulfillment, leading to dissatisfaction and frustration.

Location Convenience

The Carmel location is noted for its convenient access and efficient service, making it a preferred choice for many repeat customers.
  • DB
    Dorris Black
    6 days ago
    5.0
    When I rent from National on 116th St, Carmel, IN, I receive the kind of customer service that keeps renters coming back to the same location. The staff members are friendly, kind and approachable. While I love the Execute Emerald Aisle, (selecting what I like best), working with this team makes me not miss the Execute aisle). I look forward to seeing them each time I rent and for me that's a big deal!!! This team's the "BEST"!
  • BI
    Bill Ipsen
    Jan 4, 2026
    5.0
    The team at the Carmel, IN location are some of the best and most professional people, I have ever met. Justin has done a tremendous job there and has a phenomenal team in Michael and a great new addition of Shay. They make each rental experience special. Cars are great and clean. They make sure each car is road ready before they give you the keys. The little home feel additions that Shay has done to the space completes the experience because each time you go there they treat you like family.
  • AH
    Andrew Hadden
    Dec 27, 2025
    5.0
    Great service, well stocked with plenty cars available. Staff was busy but still well attentive.
  • DO
    Doug O
    Dec 26, 2025
    5.0
    The local National branch in Carmel, north of Indianapolis. Extraordinary service. Typically diverse selection of vehicles. Much lower taxes off airport.
  • MM
    MystStyque
    Dec 20, 2025
    5.0
    The way the staff takes great care of me, i rent a car here almost every month since i found out about National. I never rented from National, I only rented at Enterprise for the last 5 years. I just started renting here the last 5 months! Great staff at Carmel! From the CSRs to the Car Porters! Fast check ins and always a nice clean car.
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Frequently Asked Questions About National Car Rental

Where is National Car Rental located in Carmel, IN?

National Car Rental is located at 1748 E 116th St, Carmel, IN 46032.

What are the operating hours of National Car Rental in Carmel?

National Car Rental in Carmel is open Monday to Friday from 7:30 AM to 5:00 PM, Saturday from 9:00 AM to 12:00 PM, and closed on Sundays.