Jiffy Lube

4.7
540 reviews

About

Oil Change Service StationAuto MaintenanceCar Inspection StationWindshield RepairJiffy Lube
Jiffy Lube offers fast, quality oil changes performed by trained technicians in Carmel. Our 15-minute oil change service includes a FREE comprehensive preventive maintenance review, and it’s your call to stay in your car or wait in our lounge. Whether you just need a quick oil change or additional services like brakes, battery, windshield wiper replacement, or transmission and coolant flush, our technicians will get you in and out in a Jiffy, and with no appointment necessary. Fleets welcome.

Location

Jiffy Lube
1495 Keystone Way, Carmel, IN
46032, United States

Hours

Reviews

4.7
540 reviews
5 stars
461
4 stars
40
3 stars
11
2 stars
7
1 star
21

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and professional staff, highlighting their helpfulness and attentiveness.

Service Speed

Numerous reviews noted quick service times, with many customers being in and out within 15-30 minutes.

Upselling Concerns

Some customers expressed dissatisfaction with perceived upselling tactics, feeling pressured to purchase unnecessary services.

Inconsistency in Service

A few reviews mentioned issues with service quality, including incomplete checks and mistakes made during service.

Overall Satisfaction

Despite some negative experiences, many customers reported positive experiences and expressed a willingness to return.
  • JG
    Jose Brayan Linares Gutierrez
    3 days ago
    5.0
    I had a great experience at this shop. They diagnosed the problem with my BMW very quickly and clearly knew what they were doing. The staff was extremely kind, honest, and helpful throughout the whole process. Eldon was especially great—very professional and easy to talk to. I don’t know the other team member name who helped me but he looks like Benson Boone and was also awesome. So, great people, great service, and I would definitely recommend this place to anyone needing help with their car.
  • OC
    Owen Clevy
    4 days ago
    5.0
    The people that work here are the bomb!!
  • AL
    Amanda Laytart
    4 days ago
    5.0
    I always have a great experience when coming here. Eldon is very knowledgeable and thorough!!
  • JW
    Judith Willis
    Jan 5, 2026
    3.0
    Girls chatted and giggled, nobody checked my turn signals, brake lights, nobody checked anything in the front of my car, they just chatted and laughed.didn’t attempt to show me oil stick after oil change, handed me sticker and card and said here your done. Didn’t look at air filter, didn’t know how to reset light on dash, more concerned about girl talk instead of business, general teen conversations, not paying attention. Last team members were guys who were more focused and paid attention. Don’t know what the difference is. Girls are capable but don’t seem mature enough to do the job. Told me I had a large gasket leak, took to my mechanic, just oil I spilled over when pouring in. Not sure if I will return, not paying attention makes me uncomfortable.
  • LB
    Lauren Book
    Dec 31, 2025
    5.0
    The shop opened up promptly at 8am. I was taken care of and given a realistic amount of time the work would take. I appreciated the updates from the staff and their knowledge pertaining to my specific make and model of car. I received an oil change and chose to also have the brake fluid changed based on their recommendation. Overall great experience.

Frequently Asked Questions About Jiffy Lube

How much does an oil change cost at Jiffy Lube?

You can receive a personalized oil change quote from your local Jiffy Lube service center by visiting MyJiffyLube at https://jiffylube.com/get-an-estimate/get-started. This is the best way to get a quote because the cost of an oil change will vary based on your vehicle’s manufacturer recommendations for oil type and your vehicle’s engine oil capacity. Each Jiffy Lube service center is also independently owned and operated, and retail prices for products and services are determined at the local store level. You can also call your local store if you have additional questions.

How long does an oil change take at Jiffy Lube?

An oil change at Jiffy Lube could take 15 minutes or less, that's from the time we start your service, and the hood of your vehicle goes up, to when we've completed the service, and the hood goes down! Jiffy Lube pioneered the quick lube industry, and we are geared to handle oil changes for all types of vehicles. We also know that finding the time to get your car serviced is tough, so if you decide to complete a few of your other vehicle needs while visiting us, like a new cabin or engine air filter, tire rotation, or new windshield wipers, this could add additional time to your service. Finally, wait times can vary depending on the time of your visit and location of your service