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Jiffy Lube

4.7
(550 reviews)

Business Details

1495 Keystone Way, Carmel, IN
46032, United States
(317) 844-5715
https://www.jiffylube.com/locations/in/carmel/2373

About

Oil Change Service StationAuto MaintenanceCar Inspection StationWindshield RepairJiffy Lube
Jiffy Lube offers fast, quality oil changes performed by trained technicians in Carmel. Our 15-minute oil change service includes a FREE comprehensive preventive maintenance review, and it’s your call to stay in your car or wait in our lounge. Whether you just need a quick oil change or additional services like brakes, battery, windshield wiper replacement, or transmission and coolant flush, our technicians will get you in and out in a Jiffy, and with no appointment necessary. Fleets welcome.

Location

Jiffy Lube
1495 Keystone Way, Carmel, IN
46032, United States

Hours

Reviews

4.7
550 reviews
5 stars
469
4 stars
40
3 stars
11
2 stars
7
1 star
23

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, professional, and attentive, with specific mentions of employees like Eldon and Isaac for their exceptional service.

Service Speed

Several reviews highlighted the quick service, with many customers noting they were in and out in a short amount of time, often under 30 minutes.

Quality Concerns

Some customers expressed dissatisfaction with the quality of service, mentioning issues such as incomplete checks, upselling tactics, and mistakes that led to further problems with their vehicles.

Mixed Experiences

While many reviews were positive, there were also several negative experiences shared, indicating inconsistency in service quality and customer satisfaction.
  • AK
    Alex Keddie
    Feb 24, 2026
    5.0
    Great job explaining good and bad items they discovered.
  • JS
    Jeffrey Snyder
    Feb 22, 2026
    5.0
    Kayla did a fantastic job! She was both polite and professional. I definitely recommend!
  • MP
    Michael Prier
    Feb 19, 2026
    5.0
    Very quick and helpful. Let me know if additional things my car would need repaired soon. Told me what they could do without forcing a sale on me. I will be back for my next change!
  • GA
    G A
    Feb 2, 2026
    1.0
    The staff here is extremely slow compared to the Thatcher location in Village Park Plaza. I have tried them multiple times and gave up both times. The staff is standing around and appear to be waiting for one person to do all the work. Don’t waste your time.
  • CC
    Cecilia
    Feb 1, 2026
    1.0
    I actually came here in the summer/fall, they were kind when I went and I specifically remember the kind girl working there who was very helpful. Everything was actually great but my car started rattling when I brought it home. I drove on it rattling for 2 days, on keystone, on the interstate while asking everyone who knew about cars what it could be. My dad took off my hubcaps on the front right tire and found that they hadn't tightened any of the lugnuts keeping the tire on. Two fell off when we removed the hubcap. All the other tires were fine and tightened. We fixed it ourselves and my dad was fuming at the mistake. He threatened to show up to the shop but I didnt really want to confront anyone so we never did. We simply agreed to never come back and tell everyone to avoid the place. I'm really inexperienced with cars and likely would've continued to drive if not for him. I'm more frusturated that the car was not drivable directly after I spent hundreds upon hundreds upon hundreds to fix the many other issues it had. It makes me question the other work they've already done on my car. Scared to take in my car anymore so I've been having my dad do it for me. We have not been back since that happened.

Frequently Asked Questions About Jiffy Lube

How much does an oil change cost at Jiffy Lube?

You can receive a personalized oil change quote from your local Jiffy Lube service center by visiting MyJiffyLube at https://jiffylube.com/get-an-estimate/get-started. This is the best way to get a quote because the cost of an oil change will vary based on your vehicle’s manufacturer recommendations for oil type and your vehicle’s engine oil capacity. Each Jiffy Lube service center is also independently owned and operated, and retail prices for products and services are determined at the local store level. You can also call your local store if you have additional questions.

How long does an oil change take at Jiffy Lube?

An oil change at Jiffy Lube could take 15 minutes or less, that's from the time we start your service, and the hood of your vehicle goes up, to when we've completed the service, and the hood goes down! Jiffy Lube pioneered the quick lube industry, and we are geared to handle oil changes for all types of vehicles. We also know that finding the time to get your car serviced is tough, so if you decide to complete a few of your other vehicle needs while visiting us, like a new cabin or engine air filter, tire rotation, or new windshield wipers, this could add additional time to your service. Finally, wait times can vary depending on the time of your visit and location of your service

Brand Certified Facts from Jiffy Lube

Jiffy Lube partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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