Business Details
About
Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Michigan Rd in Carmel, IN is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Carmel, IN or call us at (317) 334-0445.
Details
- Cash onlyNot available
- Curbside pickupAvailable
Location
Hours
Reviews
4.5
599 reviews
5 stars
442
4 stars
85
3 stars
24
2 stars
17
1 star
31
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the helpfulness and friendliness of staff, particularly highlighting employees like Kevin, JD, and Julius for going above and beyond.
Product Knowledge
Several reviews noted the staff's expertise in diagnosing issues and providing the correct parts, with specific mentions of employees like Kevin and Desmond.
Inconsistency
Some customers reported poor service experiences, including unhelpful staff and long wait times, indicating inconsistency in service quality.
Installation Assistance
Numerous customers appreciated the assistance with installations, particularly for batteries and wiper blades, which enhanced their overall experience.
Store Availability
There were complaints about the store not opening on time and staff being inattentive, affecting customer satisfaction.
- GVGracie Vroegop3 days ago5.0My experience here was wonderful. Absolutely excellent customer service by Brooke and the whole team! There was a lot I needed help with on my car and I had two littles in tow. They were so helpful and made it happen! Thank you for everything!
- DDDavidNov 9, 20255.0The staff, particularly, a gentleman named Kevin, were so incredibly helpful. In the midst of the snow, they assisted by replacing my headlights and the windshield wipers. I was so thankful and highly recommend them!
- CWChristy WeaverOct 28, 20255.0Linda was absolutely phenomenal!!! She was ready and willing to help me out and with a wonderful heart. I hope I get to have her again if I need to come back again for anything car related especially with oil
- SRStephanie RyanOct 13, 20255.0Linda Davis helped me when my headlight was out. She even showed me how to open the area where the bulb goes myself. She saved the day- amazing employee!
- MFmine fedakarSep 27, 20255.0⭐️⭐️⭐️⭐️⭐️ I had an amazing experience at AutoZone! My car wouldn’t start and we thought it was the battery. The team replaced it with a new one, but when they realized the real issue was electrical, they didn’t just leave it there — they reinstalled my old battery and gave me a full refund. They were honest, helpful, and really went out of their way to make sure I was taken care of. It’s rare to find that kind of integrity and service. Highly recommend this location!
Frequently Asked Questions About AutoZone Auto Parts
What are the regular opening hours of AutoZone Auto Parts in Carmel, IN?
AutoZone Auto Parts is open Monday through Saturday from 7:30 AM to 9:00 PM, and on Sunday from 8:30 AM to 8:00 PM.
Where is AutoZone Auto Parts located in Carmel?
AutoZone Auto Parts is located at 10560 Michigan Rd, Carmel, IN 46032, USA.
What types of products does AutoZone Auto Parts offer?
AutoZone offers auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts.
Does AutoZone Auto Parts provide in-store pickup or delivery services?
Yes, AutoZone offers in-store pickup, curbside pickup, and same-day delivery services.
Which brands are available at AutoZone Auto Parts in Carmel?
Brands offered include Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
How can I contact AutoZone Auto Parts in Carmel?
You can call them at (317) 334-0445 or email customer.service@autozone.com for assistance.
Are there any dining options near AutoZone Auto Parts on Michigan Rd?
Yes, nearby dining options include KFC, Chipotle Mexican Grill, Taco Bell, Wendy's, Roselli’s Pizza, Teriyaki Madness, Ali'i Poke, and Hino Oishi sushi restaurant.
Which banks are located near AutoZone Auto Parts that might be useful for customers?
Chase Bank and 1st Source Bank are conveniently located nearby, which can assist customers with banking services or ATM access during their visit.
Are there any retail or thrift stores near AutoZone Auto Parts?
Yes, customers can visit Carmel-West Goodwill Store, Goodwill Store, and Data Doctors of North Indianapolis near AutoZone for thrift shopping and retail needs.
What other nearby services or attractions might customers explore when visiting AutoZone?
Customers can visit several nearby services like Springhetti Dentistry, Carmel Clay Animal Hospital, Fiji Nail & Spa, Sport Clips Haircuts, and enjoy coffee at Starbucks nearby.