Business Details
About
Auto Body ShopAuto Repair ShopAuto Dent Removal ServiceAuto Body RepairAuto MaintenanceAuto Glass Shop
Proudly servicing 5 locations in Northwest Indiana since our inception in 1983, the Tom & Ed’s mission has always centered around treating customers like family.
Location
Tom & Ed's Autobody of Burns Harbor
239 Melton Road, Burns Harbor, IN
46304, United States
Hours
Reviews
4.6
70 reviews
5 stars
58
4 stars
6
3 stars1
2 stars1
1 star
4
- RDRose Duron1 day ago5.0Great business, friendly, kept in touch during repairs and finished early and great work
- AMAnthony McKeanJan 3, 20265.0They did a great job on my car and the staff were very nice and answered any questions you might have and kept u informed on the work being done thank you so much the car looks great
- JOjessica oconnorOct 30, 20255.0I have used Tom and Ed’s over the last decade. And they always are extremely friendly and professional and go above and beyond to make sure we understand what they will be doing and where they are at along the way and then deliver a excellent product so much that you can never even find where the damage was in the beginning. I wouldn’t go to any other place for bodywork ever. And Diane is amazing from start to finish.
- DFDavid ForesmanAug 23, 20215.0Great service.
Frequently Asked Questions About Tom & Ed's Autobody of Burns Harbor
Do I have to repair my vehicle where the insurance company suggests?
You have the legal right to choose the shop of your choice to repair your vehicle. Tom & Ed's Autobody works directly with all insurance companies, and possess the training and state of the art equipment to safely and efficiently repair even the most sophisticated vehicles.
I received an estimate from the insurance company what should I do?
Just bring the estimate to Tom & Ed's Autobody. We honor all insurance estimates, regardless of amount. We will work directly with the insurance company to document all damages and restore your vehicle to pre-accident condition. Remember, estimates are just starting points, and changes to them can be made once the vehicle is disassembled and all related damages can be seen.
Do I need more than one estimate?
No. There is no law requiring you to get more than one estimate. You only need one estimate from the place you want your vehicle repaired. If the insurance company wants a second estimate, they can send their own appraiser to look at the vehicle. Then Tom & Ed's Autobody will honor the insurance company’s estimate.
My car might not be safe to drive, what should I do?
Never drive a vehicle that may be unsafe. Your safety is worth much more than the cost of a tow, and most insurance policies have coverage for towing. Call Tom & Ed's Autobody and we will have your vehicle towed to our safe and secure lot.
You have the right to choose a repair shop to fix your vehicle so if you want Tom & Ed's Autobody to repair your vehicle, you have the right to choose us.
Basically, get the CLAIM NUMBER from your insurance company and Tom & Ed's Autobody will be able to start the process and get you scheduled to repair your vehicle. If you need help getting the CLAIM NUMBER we can help you with that too. It’s that easy and that is our goal to provide excellent customer service from the start to the finish.
Do I need an appointment for a collision repair or auto painting estimate?
In order to properly estimate your repair, we ask that you schedule an appointment either online or by giving us a call.
What types of collision repair services does Tom & Ed's Autobody of Burns Harbor offer?
They specialize in collision repair for any make or model, including scratch repair, dent repair, frame straightening, painting, and bumper replacement.
Do I need an appointment for a collision repair or auto painting estimate?
Yes, to properly estimate your repair, you should schedule an appointment either online or by calling the shop.
Can I choose Tom & Ed's Autobody of Burns Harbor for repairs instead of my insurance company's suggested shop?
Yes, you have the legal right to choose the repair shop you want. Tom & Ed's works directly with all insurance companies and can handle your repairs.
What should I do if my car is unsafe to drive after an accident?
Do not drive it. Contact Tom & Ed's Autobody for towing to their safe and secure lot. They can help start repairs after you provide your insurance claim number.
What payment options are accepted at Tom & Ed's Autobody of Burns Harbor?
They accept American Express, Cash, Check, MasterCard, and Visa.
What are the business hours of Tom & Ed's Autobody of Burns Harbor?
They are open Monday through Friday from 8:00 AM to 5:00 PM and closed on Saturdays and Sundays.
Where is Tom & Ed's Autobody of Burns Harbor located?
The shop is located at 239 Melton Road, Burns Harbor, Indiana, 46304.
Is Tom & Ed's Autobody near any car dealerships for convenience?
Yes, it is close to Arnell Chevy-Kia, Bosak Kia, Lake Shore Ford, Bosak Chevrolet, and Bosak Ford, making it convenient for customers who may be purchasing or servicing vehicles nearby.
What nearby food options are available when visiting Tom & Ed's Autobody in Burns Harbor?
Customers can visit nearby Subway and McDonald's which are close by for quick meals before or after their visit.
Are there any travel or gas stations near Tom & Ed's Autobody?
Yes, Pilot Travel Center and CAT Scale gas stations are nearby, which can be useful for travelers or customers stopping by the shop.