Pilot Travel Center

4.0
2245 reviews

About

Truck StopGas StationConvenience StorePilot Travel Centers
Welcome to Pilot Travel Center in Brazil, IN! Pilot Travel Centers LLC operates the largest network of travel centers in North America with over 900 locations in the U.S. and Canada. Pilot serves more than 1.5 million professional truck drivers, RV, EV, and auto drivers each day, offering gasoline and diesel fuels, DEF, craveable food like pizza, wings, and breakfast sandwiches, snacks, drinks, and the best coffee on the interstate™. For pro drivers, amenities like overnight truck parking, reservable showers, laundry, Wi-Fi, and more make Pilot an essential part of the drive. The Pilot™ app also features mobile fueling, online ordering, and daily offers to save you money on the road. See You Out Here™

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Pilot Travel Center
4376 IN-59, Brazil, IN
47834, United States

Hours

Reviews

4.0
2,245 reviews
5 stars
1,053
4 stars
594
3 stars
349
2 stars
83
1 star
166

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Mixed reviews on cleanliness; some customers found restrooms and showers dirty, while others reported clean facilities.

Customer Service

Customer service experiences varied; some praised friendly staff, while others reported rude interactions.

Shower Availability

Long wait times for showers were frequently mentioned, with complaints about cleanliness and maintenance.

Parking Issues

Customers expressed frustration over reduced parking availability due to the addition of a tire shop.

Food Options

Food options were noted as varied, but some customers were disappointed by the quality and availability.
  • AM
    Abdirizak Muhamud
    Jan 6, 2026
    1.0
    Always issue with shower in this pilot and nothing is being done,
  • FP
    Florin Peltea
    Jan 1, 2026
    1.0
    Called for a shower as the app was showing unavailable and she’s telling me they’re not working…I’ve asked what is not working. She hangs up on me. Went in to ask if they’re on renovation or something, they’re not…asked her can I book a shower. Ok. She takes my shower point and she gives me no receipt, my app doesn’t show any queue…and only then she finally tells me that the system is down…go figure customer service. All this at 5 am January 1st…I don’t need much but at least if she speaks English maybe she could explain to people what’s going on from the start and maybe she shouldn’t hang up on customers?
  • GD
    gary deutsch
    Dec 28, 2025
    4.0
    It was fine, pleasant counter person
  • AA
    Adi
    Dec 24, 2025
    1.0
    Christmas eve 2025 pomps wont work,ground coffee machines as well, after wasting an hour to finally get fuel,lady had the audacity to charge my coffee!! A big 1 star!!
  • SF
    stanley Fabre
    Nov 30, 2025
    5.0
    I had a stressful moment at Southern Tire Mart the Pilot Flying J in Brazil, Indiana when my truck wouldn’t start because of the cold weather and a weak battery. Luckily, Hunter from Southern Tire Mart came to the rescue. He showed up quickly, diagnosed the issue right away, and helped me get the truck started without any hassle. His professionalism, patience, and friendly attitude made a huge difference during a tough situation. When you’re on the road and dealing with bad weather, having someone like Hunter who truly knows what he’s doing is a blessing. Thank you, Hunter, for getting me back on the road safely. Excellent service — definitely 5 stars!

Frequently Asked Questions About Pilot Travel Center

Are there showers at this location?

For a list of locations that offer showers, please use our store locator tool at https://locations.pilotflyingj.com/search .

What is the cost of a shower?

Shower prices vary by location. We recommend reaching out to the store directly for prices by location.