Valvoline Instant Oil Change

4.3
147 reviews

About

Oil Change Service StationAuto Repair ShopCar Battery StoreAuto Air Conditioning Service
For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive vehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Bloomington.

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Valvoline Instant Oil Change
1357 Liberty Dr, Bloomington, IN
47403, United States

Hours

Reviews

4.3
147 reviews
5 stars
114
4 stars
8
3 stars
2
2 stars
7
1 star
16

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and knowledgeable staff, particularly highlighting individuals like Jada and Billy for their exceptional service.

Speed of Service

While some customers appreciated the quick service, others reported longer wait times than expected, indicating inconsistency in service speed.

Pricing Concerns

Several reviews mentioned dissatisfaction with rising prices and perceived overcharging for services, leading some customers to seek alternatives.

Professionalism

Feedback varied on professionalism; while many noted courteous and respectful interactions, some reported rude behavior from specific staff members.

Overall Experience

Overall, experiences ranged from highly positive to negative, with some customers expressing a strong desire to return while others vowed not to return due to service issues.
  • KR
    Kristy Radcliffe
    2 days ago
    5.0
    Great experience, very helpful, professional and fast!
  • CE
    Charlie E
    6 days ago
    5.0
    The very nice girl that processed my payment and took care of my info was awesome and very pleasant to deal with. Her lovely smile made my day. Thanks
  • JK
    Jenny Kirby
    Nov 11, 2025
    5.0
    Everyone there was so nice! I wish I would have caught her name, but the woman who checked me in was amazing!
  • TB
    Timothy Bayly
    Oct 16, 2025
    2.0
    Two things: first, I was charged $98 after giving them a $10 coupon. $108 to change oil and filter. Just wow! Second, every time I go, I have to ask them to reset my dashboard "Check Engine" screen. They don't do it for $108. I have to remember to ask them to do it, and this time I forgot. So looking at the price for new oil and filter done by them, I went on Amazon and bought oil and filters for $35 from Amazon (Mobil One 0-15 and Fram) and will change my wife's and my Rav4 oil and filter, saving myself $65 each vehicle. Then when I tried to respond to their email request for feedback, they had tons of questions and wouldn't let me submit the above until I'd answered every question. Waste of money and then waste of time. Sorry to say so.
  • GM
    grace melrose
    Oct 15, 2025
    5.0
    I have truly never taken the time to write a review like this, especially for an auto shop, but this experience absolutely deserves it. I just got my oil changed at Valvoline, and I honestly cannot express how amazing it was from start to finish. To be completely honest, I usually hate getting my oil changed. It’s one of those errands I always dread — I never feel comfortable, and I often leave feeling talked down to or dismissed. In fact, as I was literally turning into Valvoline today, I was thinking about how much I hate this chore. But by the time I left, I had a completely different feeling about the entire experience. As a 23-year-old woman, I’ve always felt a little uneasy going to places like this. But this visit was completely different. From the moment I pulled in, everyone treated me with genuine respect and kindness. They explained everything clearly without being condescending and made me feel like my time, questions, and understanding truly mattered. Jada, the manager, was phenomenal. It meant so much to see a woman leading the team with confidence, knowledge, and professionalism. She and the rest of the staff went above and beyond to make sure I was comfortable and informed every step of the way. It wasn’t just about getting an oil change — it was about being treated like a valued customer and a capable person. I was so impressed that I found myself actively texting my family while I was still there about how shocked I was by how great the experience was, and telling them they had to start coming here too. That’s how genuinely positive and unexpected this visit was for me. I left feeling so appreciated and respected, which is something I’ve never experienced at a quick oil change place before. This team deserves so much credit for the environment they’ve created — friendly, trustworthy, and truly caring. I will 100% be returning here for all my future oil changes, and I’ll be recommending this location to everyone I know.

Frequently Asked Questions About Valvoline Instant Oil Change

What services does Valvoline Instant Oil Change offer?

Valvoline Instant Oil Change offers quick, easy, and trusted preventive vehicle maintenance services, including 15-minute stay-in-your-car oil changes and a wide range of maintenance solutions for all types of vehicles.

Where is Valvoline Instant Oil Change located in Bloomington?

Valvoline Instant Oil Change is located at 1357 Liberty Dr, Bloomington, IN 47403, United States.