Enterprise Rent-A-Car

4.3
336 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Bloomington, IN? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our North College Avenue location today.

Location

Enterprise Rent-A-Car
1601 N College Ave, Bloomington, IN
47404, United States

Hours

Reviews

4.3
336 reviews
5 stars
235
4 stars
42
3 stars
8
2 stars
10
1 star
41

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praised the staff for being friendly and helpful, others reported rude behavior and poor communication.

Reservation Issues

Several customers experienced problems with reservations, including cars not being available despite confirmed bookings, leading to frustration and inconvenience.

Vehicle Quality

Many customers appreciated the quality and cleanliness of the vehicles, although there were complaints about receiving cars that were not well-maintained.

Pickup and Drop-off

The pickup and drop-off process received positive remarks for being efficient, but there were complaints about the lack of adherence to advertised pickup services.
  • JH
    Johnson He
    Dec 31, 2025
    5.0
    Everything seemed to go smoothly, rented a Pacifica for 3 days, no surprise charges at this time (three weeks after trip)
  • KJ
    Kevin Johnson
    Dec 18, 2025
    1.0
    These guys totally dropped the ball on our reservation, and did not let us know they didn't have any cars until we showed up to pick up car. so we had to go in scramble mode to get my friend home for Christmas. What i was most disappointed with were the excuses and not owning up to their mess up. Never been a fan of the sales mode of enterprise and now I'm no longer a customer either.
  • CB
    Carl Brooks (bbwizard95)
    Dec 13, 2025
    5.0
    Unbelievable service. Left evansville, indiana and had problem with cruise control thirty miles up the road. Call evansville, they put me in touch with bloomington.Indiana enterprise, and after speaking for a few minutes on the phone I was at the closest to I69 in no time. Ten, maybe fifteen minutes later, I was out and back on the highway with a new car. Kept me right on schedule.Thank you.Enterprise
  • HR
    Heather Root
    Dec 5, 2025
    5.0
    Bloomington Indiana north location made it very convenient for me by dropping off the rental vehicle at the shop where mine was getting repaired. James explained everything about the rental to me since it was a little different than any other vehicles I've driven. It was the nicest & most different vehicle that I've ever driven. The staff at the Bloomington Indiana north location was attentive & friendly! I will definitely rent from the Bloomington Indiana north location again if the need arises!! Thank you for making it a smooth & painless as possible transaction!
  • MG
    Michael Ginda
    Nov 22, 2025
    1.0
    They let you make a reservation to pick up a car on Saturday at 12, but their office is closed at 12. The frat bro staffer was rude and unapologetic. He lied to me by stating you got an email telling you to arrive by 11:45–I did not get that email only texts confirming my pick up time at noon. If you rent at noon stay open until 12:30 at least! Avoid this place. AVIS was able to save the day.

Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles can I rent at Enterprise Rent-A-Car in Bloomington?

Enterprise Rent-A-Car offers a wide range of vehicles including cars, vans, and luxury cars to fit your rental needs.

Where is the Enterprise Rent-A-Car location in Bloomington?

The Enterprise Rent-A-Car location is at 1601 N College Ave, Bloomington, IN 47404.