AutoZone Auto Parts

4.3
326 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone W 16th St in Bedford, IN is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Bedford, IN or call us at (812) 275-8680.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
2224 W 16th St, Bedford, IN
47421, United States

Hours

Reviews

4.3
326 reviews
5 stars
198
4 stars
76
3 stars
27
2 stars
9
1 star
16

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and going above and beyond to assist with their needs.

Product Availability

The store generally has a wide range of parts available, although some customers reported issues with receiving the correct items.

Staff Knowledge

While some employees were noted for their helpfulness and knowledge, others were criticized for lacking expertise and providing incorrect information.

Store Environment

The store is described as clean and well-organized, but some customers mentioned long wait times and understaffing.

Management Issues

There were complaints regarding management behavior and employee treatment, which negatively impacted the customer experience.
  • CH
    Caleb Hamm
    Oct 31, 2025
    1.0
    My wife and I went to get some fluids for my car. I knew one of the workers there(willow) so I waved at her. I was not to be able to find the right brand I needed, so I went to the counter to pay for what I had. Another worker actually walked me across the store and showed me where it was at. We paid over 200$. All 3 employees were standing right behind the register. As my wife and I left the alarm on the door sounded. We turned around, they told us we were good to leave so we did. We didn’t make it 2 minutes down the road and we got pulled over, because they had called the cops and said I had shoved lights down my pants. They proceeded to tear apart my truck to try to find the light. Never found any stolen lights. The worse part is that instead on owning up to their mistake and apologize they trespassed both of us. For over a hour my wife and I had to sit on the side of the road cold because of frivolous allegations.
  • SL
    steve larsen
    Aug 28, 2025
    5.0
    I felt like the advice they gave me was worse every listening to.the parts were name brand and fair priced.
  • AA
    Angela
    Jul 6, 2025
    5.0
    Always friendly at the West 3rd St store in Bloomington Indiana when I come in to get parts or have questions...
  • DC
    Debra Cooley
    Dec 24, 2024
    5.0
    Steven was very friendly, helpful, wouldn’t be beyond the jobs requirement and shared with us important information while changing our battery
  • BH
    Bryce Hudson
    Jun 13, 2018
    5.0
    Awesome place, very helpful and friendly staff. Two employees, Adam and Randi, even stayed after close one night helping me install bulbs. That type of little extra is why it's the only place I go for autoparts.

Frequently Asked Questions About AutoZone Auto Parts

What are the regular store hours for AutoZone Auto Parts in Bedford, IN?

AutoZone Auto Parts in Bedford, IN is open Monday to Thursday from 7:30 AM to 8:00 PM, Friday and Saturday from 7:30 AM to 9:00 PM, and Sunday from 8:00 AM to 8:00 PM.

Does AutoZone Auto Parts offer same-day delivery and in-store pickup?

Yes, AutoZone Auto Parts offers both in-store pickup and same-day delivery services.