Advance Auto Parts

4.2
279 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories Store
Your local Advance Auto Parts at 2512 16th St in Bedford offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
2512 16th St, Bedford, IN
47421, United States

Hours

Reviews

4.2
278 reviews
5 stars
165
4 stars
57
3 stars
24
2 stars
11
1 star
21

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and knowledgeable, with several specific mentions of employees going above and beyond to assist.

Management Issues

Several reviews highlighted poor management practices, including lack of presence on the floor and inadequate handling of customer complaints.

Product Availability

Customers expressed frustration with stock issues, particularly regarding parts that were frequently unavailable or not ordered over the phone.

Mixed Experiences

While many reviews were positive, there were notable complaints about rude staff and inconsistent service quality, leading some customers to seek alternatives.

Installation Services

Customers appreciated the free installation services offered for items like batteries and wipers, which contributed to positive experiences.
  • SC
    Suzy Clapsaddle
    Oct 26, 2025
    5.0
    I was in the Advance Auto store a couple of months ago and had the most wonderful kid help me out. His name was Braeden Deckard. He was able to get the hood of my Jeep undone and quiet possibly save me hundreds of dollars. He was extremely nice and very helpful which is hard to find there days. I hope that Advance Auto realizes what a great worker they have and are able to keep him. You definitely have a repeat customer after that experience.
  • RR
    Ron Romans (Rome)
    Oct 16, 2025
    5.0
    Had my part. Affordable. Professional employees. A+
  • KJ
    Kate Johnson
    Sep 17, 2025
    5.0
    Great people
  • CP
    Caitlin Prince
    Jul 2, 2025
    5.0
    Very helpful staff. Needed a new battery while on vacation, they immediately changed out the bad battery and installed the wipers. Thank you again for making an unexpected expense a smooth and quick solution.
  • HR
    Hali Reynolds
    Aug 31, 2020
    5.0
    They rarely hand out the wrong part

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*