Business Details
About
Car Rental AgencyVan Rental
Need a rental car in Auburn, IN? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Auburn location today.
Location
Hours
Reviews
4.4
206 reviews
5 stars
152
4 stars
20
3 stars
13
2 stars
5
1 star
16
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff consistently received high praise for their friendly, professional, and accommodating service, with many customers highlighting specific employees like Doug and Kendall for their exceptional support.
Vehicle Availability
Several customers reported issues with vehicle availability, including receiving a different vehicle than reserved, but many were satisfied with the alternatives provided.
Cleanliness
While many customers noted that vehicles were clean and well-maintained, there were some complaints about dirty cars and issues with vehicle condition upon pickup.
Efficiency
Customers frequently mentioned quick and efficient service, often being able to complete the rental process in under 10 minutes.
Pricing Concerns
Some customers expressed dissatisfaction with rental prices, feeling they were high compared to alternatives like U-Haul.
- ALAJ LaLumiaOct 28, 20255.0Doug is awesome. Very understanding and outstanding customer service. The wife’s car turned into a total loss and he made the whole process from insurance covering to the portion I was responsible for easy and getting the rental extended until we could find a vehicle super easy. Doug is the reason I will go to his location over some of the other locations in the area. Hands down amazing customer service.
- AGAngel GallagherOct 26, 20255.0Very quick and easy to book a rental. Staff is amazing and the car was clean and ready to go!
- GHGreg HallOct 20, 20253.0RESERVED AN XL PREMIUM SUV 3 MONTHS IN ADVANCE AND WAS GIVIN A STANDARD SIZE SUV ON THE DAY WE PICKED UP.
- JHJessie HogsettOct 15, 20255.0The Staff at the local Enterprise branch in Auburn is outstanding. Great customer service, they go out of their way to make the experience as fast and pleasent, making sure you are in the right car and on your way without the hassle and frustrations. Great experience! I will continue to use this branch as my rental car location.
- BZBelinda ZikoOct 10, 20255.0Doug made it all smooth and easy. He was very courteous during every interaction, including the initial pone call, and showing me the car features. I appreciate your professionalism! Thank you.
Frequently Asked Questions About Enterprise Rent-A-Car
Where is Enterprise Rent-A-Car located in Auburn, IN?
Enterprise Rent-A-Car is located at 333 N Grandstaff Dr, Auburn, IN 46706, USA.
What are the operating hours of Enterprise Rent-A-Car in Auburn?
Enterprise Rent-A-Car is open Monday to Friday from 8:00 AM to 6:00 PM, Saturday from 9:00 AM to 12:00 PM, and closed on Sundays.
What types of vehicles can I rent at Enterprise Rent-A-Car in Auburn?
You can rent a wide range of vehicles including cars, vans, luxury cars, and trucks with flexible rental options.
Does Enterprise Rent-A-Car in Auburn offer airport pickup services?
Yes, Enterprise Rent-A-Car in Auburn offers airport pickup as part of their services.
What payment options are accepted at Enterprise Rent-A-Car Auburn?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
How can I make a reservation with Enterprise Rent-A-Car in Auburn?
You can reserve a rental car online at https://www.enterprise.com/en/car-rental-locations/us/in/auburn-0829.html or by calling +1 260-927-3055.
Are there any nearby automotive repair shops close to Enterprise Rent-A-Car?
Yes, Preferred Auto and Get Bent Custom Exhaust are nearby automotive repair shops that customers can visit for vehicle maintenance.
What dining options are near Enterprise Rent-A-Car in Auburn?
Nearby dining options include Bo Doogie's BBQ, Joanna's Family Restaurant, Little Caesars Pizza, and Richards Restaurant, perfect for a meal before or after your rental.
Are there fitness centers close to Enterprise Rent-A-Car in Auburn?
Yes, Anytime Fitness and Franz Karate are nearby gyms and fitness centers that customers may find convenient to visit.
Does Enterprise Rent-A-Car Auburn offer any discounts or special rates?
Yes, they offer great weekend rates and discounts for active military personnel. Check their website for current promotions.