Enterprise Rent-A-Car

Reviews

• MM

  Mona McCloud

  Dec 26, 2025
  5.0
  I had to rent a car from enterprise while my car was in the shop. The car I rented was extremely nice, clean inside and out, and just overall a very nice car. I would definitely rent from enterprise again.
• KK

  Katy

  Dec 23, 2025
  5.0
  They were very helpful when I had questions about our reservation. (Our car was totaled and the arrangements were handled by our insurance company.) Having never had dealt with this situation, they were extremely kind, helpful and understanding. I would highly recommend the Anderson location to anyone needing a vehicle to rent!
• JF

  Jeremy Franklin

  Dec 21, 2025
  5.0
  The lady that helped me, was very professional, funny, caring. She even had my car waiting at the auto body shop I was dropping my car off at.
• KM

  Keona Murray

  Dec 8, 2025
  1.0
  No stars, very rude conniving ppl and I definitely will never rent again from there! Took my deposit money for no reason right before the holidays, lied and said that I injured the car just so they can keep my money! They was very rude with me, they never even told me on line at first that i had to even put a deposit down! Everyone said they would do that, I should’ve listened! They made up lies just to keep my money, enterprise is definitely a Scam
• MD

  Melissa Day

  Nov 20, 2025
  1.0
  We rented a car for my weekend trip to watch my kids play at their respective colleges. We have always chosen Enterprise because we get a great discount through work and we’ve had family work for them over the years. When we picked up the car, we were told to ignore to maintenance messages on the screen because “it’s just an oil change” and “we will take care of that upon your return”. Little did we know that this was not at all the case. I reached my overnight destination and settled in for the night continuing to ignore the messages as I was told. But the next morning, I couldn’t resist and checked them. Low tire….psi FIVE?! That can’t be right! The tires are thin so it’s difficult to tell but I immediately drove to the closest gas station and sure enough that was the case. My husband got on the phone with enterprise to see what my options would be. This is now a Sunday morning and we know they have weird hours on Sundays. I aired up the tire and drove further while monitoring the psi. I needed to get closer to a familiar location and a safer place. I made my way to my daughters college and parked in a way that the car and tire would be accessible. I walked up to watch her game and continued to wait for an answer. A local tow company who works with the Enterprise there offered to get the tire repaired and tried to reach someone for authorization but also couldn’t get anyone to help him get any answers through Enterprise. My husband was speaking with roadside. I was speaking with customer service and no one was DOING anything. Hours pass and I watch as a tow truck loads up my car and takes it away with zero notice to me. Now I’m in a parking lot with no transportation and Enterprise finally says they should be getting me a replacement car. Hours more pass. The athletic facilities close down. It’s now dark and nothing. We’ve called multiple times and no one shows. Enterprise has no answers. Finally at MIDNIGHT someone calls us to say they got answers and that apparently after dozens and dozens of conversations, that literally not one single person actually put in an order for my replacement car. So I was left stranded in another state OVERNIGHT. Because at this point the replacement location was closed until the next morning. In the morning, that location had NO record of an order for a car for me so the tow truck driver who was sent to pick up my car couldn’t get anything accomplished. 11:50am I finally received a vehicle. More than 24hrs later. At no time did Enterprise offer me a ride, a hotel, help to get safely anywhere, ask about my being stranded in a parking lot, having no food, nothing. I had to have others give me a ride to a hotel and order food to my location. After all this ordeal it still took DAYS to have anyone get back with us regarding compensation. I missed a full day of work and received no pay for that. We requested compensation for my hotel, food, and lost wages for one day since I cannot get any of that back and it seems the least they could offer. After another month of back and forth with enterprise they’ve paid for the one hotel night and ONE meal (apparently that’s all I’m expected to eat in 24hrs extra gone from home) and are offering discounted rates for future rentals….because they expect me to trust them again? Or be able to afford more missed time off work for their incompetence? Or afford their rentals with what exactly? The missed day’s wages I lost because they left me stranded alone out of state? Without even a single question as to my safety or situation? It’s weird because their values state that they take care of customers first and everything else will follow but they fail to take care of customers at all. Without this incident I would’ve been home the night I was left stranded. Without being given a questionable car I could’ve traveled safely to and from my locations without missing work or compromising my safety and incurring extra expenses they now want me to cover on my own. So do I recommend Enterprise? No. Not to my worst enemy and certainly not to those I love.

Frequently Asked Questions About Enterprise Rent-A-Car