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Advance Auto Parts

4.3
(248 reviews)

Business Details

809 E 38th St, Anderson, IN
46013, United States
(765) 643-2425
https://stores.advanceautoparts.com/in/anderson/809-e-38th-st

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories StoreAdvance Auto Parts
Your local Advance Auto Parts at 809 E 38th St in Anderson offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Advance Rewards, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
809 E 38th St, Anderson, IN
46013, United States

Hours

Reviews

4.3
248 reviews
5 stars
144
4 stars
61
3 stars
25
2 stars
4
1 star
14

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, particularly highlighting individuals like Lucas and Thomas for their exceptional service.

Product Availability

Several reviews noted that the store often has the parts customers need, although some expressed frustration with stock issues at certain locations.

Knowledgeable Staff

Customers appreciated the knowledgeable employees who provided assistance and guidance, enhancing their shopping experience.

Mixed Experiences

While many reviews were positive, there were also complaints about poor customer service and unhelpful staff at specific locations.
  • DD
    Donny
    Feb 17, 2026
    1.0
    I bought a battery last spring. The last 2 weeks I have had to jump start my car every morning. I went to the Anderson location to see about getting a replacement. First they check my alternator and starter and found no issues there. Upon checking my battery there was a small issue. I was told the the battery wasn't bad enough to be covered under the warranty but yet I continue to have to jump start my car every morning. The employee suggested that I leave my vehicle for 24 and up to 48 hours to do a slow charge. I drive 2½ hours every morning. That should be enough to recharge the battery but doesn't. I can't leave my vehicle that long and I don't want to have to buy a new battery this soon. Any suggestions?
  • CC
    Chupy82
    Feb 11, 2026
    5.0
    Always find what I need.
  • BI
    Benita L Irwin
    Feb 6, 2026
    5.0
    I had a gentleman who helped my son and I out the other night. He was very knowledgeable, friendly, and very helpful. He mentioned that he just recently started. I’m sorry I can’t remember his name, but if the manager reads this, they’ll know who it is. I suggest keeping him around because he’s probably the friendliest person. I’ve ran into in a long time. Seems like he really cares.
  • CK
    Cole Keesling
    Jan 29, 2026
    5.0
    Lucas does a wonderful job. He was the only one there it was backed up and he kept the people happy and gave great service.
  • HM
    Hannah Montgomery
    Jan 20, 2026
    5.0
    The manager of this store is a gem! So are her employees. They price match, are very knowledgeable of their products and are so helpful. I’m a lifer here.

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*

Brand Certified Facts from Advance Auto Parts

Advance Auto Parts partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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