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Pilot Dealer

2.3
(63 reviews)

Business Details

16452 W Russell Rd, Zion, IL
60083, United States
(847) 395-5000
https://locations.pilotflyingj.com/search

About

Truck StopGas StationConvenience StorePilot Travel Centers
Welcome to Pilot Dealer in Zion, IL! Pilot Travel Centers LLC operates the largest network of travel centers in North America with over 900 locations in the U.S. and Canada. Pilot serves more than 1.5 million professional truck drivers, RV, EV, and auto drivers each day, offering gasoline and diesel fuels, DEF, craveable food like pizza, wings, and breakfast sandwiches, snacks, drinks, and the best coffee on the interstate™. For pro drivers, amenities like overnight truck parking, reservable showers, laundry, Wi-Fi, and more make Pilot an essential part of the drive. The Pilot™ app also features mobile fueling, online ordering, and daily offers to save you money on the road. See You Out Here™

Details

  • Free parking lotAvailable
  • Paid parking lotAvailable

Location

Pilot Dealer
16452 W Russell Rd, Zion, IL
60083, United States

Hours

Reviews

2.3
63 reviews
5 stars
17
4 stars
2
3 stars
1
2 stars
6
1 star
37
  • CS
    Cookie Starr
    5 days ago
    1.0
    Bathroom shower curtain was molded clerk was claiming to be clueless with lies charged for two showers saying that they had to charge since it’s two people so me and my husband left and showered together one price at Lowe’s across the street and it was super clean !!!
  • NA
    Nikky Anderson
    Feb 23, 2026
    2.0
    Stop here if you want the most HORRIBLE cup of coffee you have ever had, NOT pilot coffee. Messed up scale ticket . Guy at the counter was nice enough .
  • DS
    Dennis Sawyer
    Feb 22, 2026
    1.0
    This is the worst pilot I have ever been too.. I went in the other day to take a shower.. I had my service dog with me. The lndian lady at the front counter started being very rude saying dogs weren't allowed in the store , etc. my dog had service vest on , etc.( my dog is a pug ). She told me she knew everything and all the laws and there was no way he could be a service dog and threw me out of the store. I have made a complaint with pilot and may even talk with my lawyer about what happened , as my rights were completely violated
  • AB
    Alberto Bonilla
    Feb 8, 2026
    1.0
    This place is a disgusting. Why does Pilot allow them to use their name, is a mystery to me. The place smells horrible and the bathrooms are disgusting. Dirty bathrooms, dirty showers while the guy is out there playing with his phone. I bought a shower because the bathroom were nasty. The first shower was dirty so he sent me to another that was better. I was gonna get some food but the smell of the place just took away my appetite. I'll just go across the street to Loves.
  • DC
    Duane Cleveland
    Jan 19, 2026
    2.0
    This is a foreign owned franchise. They were rude, overpriced, have no patience for truck drivers, they do not accept the pilot card for anything (as this was explained in great detail, by the lady who had very little patience, because it is foreign owned). The parking lot was crowded/cramped/cluttered and not easy to park or navigate. I will NOT stop here again.

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Certified March 01, 2026Yext Knowledge Graph
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