Business Details
About
Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Zion, IL? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Zion location today.
Location
Hours
Reviews
3.8
132 reviews
5 stars
70
4 stars
21
3 stars
8
2 stars
8
1 star
25
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some customers praised the helpfulness and friendliness of staff, others reported rude behavior and poor management.
Vehicle Condition
Several reviews noted issues with vehicle cleanliness and maintenance, including receiving dirty cars and vehicles with mechanical problems.
Reservation Issues
Many customers experienced problems with reservations, including not receiving the car they booked and last-minute cancellations.
Accessibility Concerns
There were complaints regarding accessibility for disabled persons, particularly about the physical setup of the location.
Positive Experiences
Despite the negative feedback, numerous customers expressed satisfaction with their overall rental experience, highlighting quick service and helpful staff.
- WSWill SimmonsJan 2, 20261.0Bad customer service first time I came in from a young lady, caught an attitude right away over a couple questions I had. Had to come back again 01/02/2026 since the first time that lady wasn’t helpful and now they have a sign up that they will be back in 15 minutes I’ve been out here for 45 minutes to an hour now. Need to hire people who actually like to work and have good customer service skills!!
- CQchristopher quinnDec 14, 20252.0Improve the accessibility for disabled persons, the door is really hard to open and the concrete needs repairing . Its not smooth and a tripping hazard .
- KAKerry AdamsDec 4, 20255.0Excellent experience
- BKbuster kellarDec 3, 20255.0This is our second time renting from the Zion, IL location while being seen at the City of Hope cancer center. The staff is always very helpful and courteous!
- RCRobert ChapmanNov 14, 20255.0The truck was clean and full.
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles can I rent at Enterprise Rent-A-Car in Zion, IL?
Enterprise offers a wide range of vehicles including cars, vans, luxury cars, and more to suit your rental needs.
Where is Enterprise Rent-A-Car located in Zion, IL?
Enterprise Rent-A-Car is located at 3300 Sheridan Rd, Zion, IL 60099.
What are the operating hours for Enterprise Rent-A-Car in Zion, IL?
The rental office is open Monday to Friday from 8:00 AM to 5:00 PM, Saturday from 9:00 AM to 12:00 PM, and closed on Sundays.
How can I contact Enterprise Rent-A-Car in Zion?
You can reach Enterprise Rent-A-Car at +1 847-731-6464.
What payment methods does Enterprise Rent-A-Car in Zion accept?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Are there any discounts available for military personnel at this location?
Yes, Enterprise Rent-A-Car in Zion offers discounts for active military members.
Can I reserve a rental car online at the Zion Enterprise location?
Yes, you can reserve your rental car online at: https://www.enterprise.com/en/car-rental-locations/us/il/zion-15nz.html
What nearby dining options are available around Enterprise Rent-A-Car in Zion, IL?
Nearby restaurants include Tony's Pizza, Mima's Pizzeria, Lung Fung Restaurant, Pizza Hut, Penny's Slots café, Subway, Dina's Italian Deli, Culver's, Popeyes Louisiana Kitchen, and Wendy's.
Are there banks close to Enterprise Rent-A-Car in Zion for convenient deposits or withdrawals?
Yes, First Midwest Bank and Old National Bank are conveniently located nearby for your banking needs.
What hotels are near Enterprise Rent-A-Car in Zion if I need accommodation?
Nearby hotels include Holiday Inn Express and Country Inn & Suites By Radisson, Zion, IL, ideal for visitors needing accommodation.