Business Details
About
Car Rental AgencyVan Rental
Need a rental car in Yorkville, IL? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Yorkville location today.
Location
Hours
Reviews
4.2
196 reviews
5 stars
134
4 stars
22
3 stars
8
2 stars
6
1 star
26
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback is mixed; while some customers praised the friendly and helpful staff, others reported rude and unprofessional behavior from certain employees.
Reservation Issues
Several customers experienced problems with reservations, including being told their reserved vehicles were unavailable or receiving incorrect vehicle types.
Efficiency
Many reviews highlighted quick check-in and check-out processes, with some customers appreciating the ease of service.
Vehicle Quality
The cleanliness and reliability of the vehicles received mixed reviews, with some customers noting issues with dirty cars and others praising the quality.
Pickup Service
A significant number of customers expressed disappointment over the lack of pickup service, which was previously a valued feature.
- JMJonathan Mag6 days ago5.0Go see Matt — great guy and fantastic to work with!
- MCMarcos CantuOct 24, 20251.0Avoid avoid avoid!!!
- BSbrian scheleOct 16, 20252.0After 25+ years of using Enterprise as my rental car service, I have been told that they can no longer pick me up when I rent a car. I rented from the Plano Illinois location and then continued to rent when they moved to Yorkville Illinois. I have been told due to a shortage of staffing, picking me up is no longer an option. This message was given to me directly by the manager in Yorkville when I walked into rent my vehicle on October 8. I have never had this problem, and their drivers actually know where I live by memory because they have been to my house numerous times. It is disappointing because now I have to look for an alternative rental car company. The advantage of using Enterprise is gone because they will no longer pick me up or take me home. This same location will send drivers to the town that I live in, only 2 miles from where I live to pick up customers from a body shop, but they will no longer come to my home to pick me up when I rent a vehicle. Disappointing to say the least.
- SSSusan ScottOct 3, 20255.0Enterprise is a fantastic rental company, and this location is awesome! The manager Mitch and his amazing team are so professional and knowledgeable. Offering amazing value and exceptional customer service . Thank you ! You are a valuable asset to this community!
- LLLandruSep 18, 20255.0Staff doing expert work with a smile.
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles can I rent at Enterprise Rent-A-Car in Yorkville, IL?
Enterprise Rent-A-Car in Yorkville offers a wide range of vehicles including cars, vans, and luxury cars, with flexible rental options to suit your needs.
What are the operating hours of Enterprise Rent-A-Car in Yorkville?
The Yorkville location is open Monday to Friday from 8:00 AM to 6:00 PM, Saturday from 9:00 AM to 12:00 PM, and closed on Sundays.
Does Enterprise Rent-A-Car in Yorkville offer any special weekend rates?
Yes, Enterprise offers great weekend rates which you can book through their website to enjoy affordable rentals for your weekend getaway.
How can I make a reservation for a rental car at Enterprise in Yorkville?
You can reserve your rental car online at Enterprise's official Yorkville location webpage or by calling their local phone number.
What payment methods are accepted at Enterprise Rent-A-Car in Yorkville?
They accept American Express, cash, check, Discover, MasterCard, and Visa for your rental payments.
Is Enterprise Rent-A-Car in Yorkville accessible to English-speaking customers?
Yes, English is the primary language spoken at this Enterprise Rent-A-Car location in Yorkville.
Are there any nearby dining options close to Enterprise Rent-A-Car in Yorkville?
Yes, nearby dining options include Asian Kitchen for Asian cuisine, Pepe's Mexican Restaurant for Tex-Mex, and Rosati's Pizza for pizza lovers.
What nearby services can I access before or after renting a car at Enterprise in Yorkville?
You can visit nearby services such as Images Med Spa for beauty treatments, AutoZone for automotive parts, and Paradise Car Wash for vehicle cleaning and detailing.
Are there nearby real estate agencies near Enterprise Rent-A-Car in Yorkville?
Yes, several real estate agents and groups are nearby including Pat Auten with Coldwell Banker Honig-Bell, Adam Baxa from The Baxa Group, and Leslie Layne of Coldwell Banker Real Estate Group.
Is Enterprise Rent-A-Car in Yorkville owned by a woman and does it offer discounts for active military members?
Yes, this Enterprise Rent-A-Car location is woman-owned and offers discounts for active military members.