Enterprise Rent-A-Car

4.2
196 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan Rental
Need a rental car in Yorkville, IL? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Yorkville location today.

Location

Enterprise Rent-A-Car
938 N Bridge St, Yorkville, IL
60560, United States

Hours

Reviews

4.2
196 reviews
5 stars
134
4 stars
22
3 stars
8
2 stars
6
1 star
26

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback is mixed; while some customers praised the friendly and helpful staff, others reported rude and unprofessional behavior from certain employees.

Reservation Issues

Several customers experienced problems with reservations, including being told their reserved vehicles were unavailable or receiving incorrect vehicle types.

Efficiency

Many reviews highlighted quick check-in and check-out processes, with some customers appreciating the ease of service.

Vehicle Quality

The cleanliness and reliability of the vehicles received mixed reviews, with some customers noting issues with dirty cars and others praising the quality.

Pickup Service

A significant number of customers expressed disappointment over the lack of pickup service, which was previously a valued feature.
  • JM
    Jonathan Mag
    6 days ago
    5.0
    Go see Matt — great guy and fantastic to work with!
  • MC
    Marcos Cantu
    Oct 24, 2025
    1.0
    Avoid avoid avoid!!!
  • BS
    brian schele
    Oct 16, 2025
    2.0
    After 25+ years of using Enterprise as my rental car service, I have been told that they can no longer pick me up when I rent a car. I rented from the Plano Illinois location and then continued to rent when they moved to Yorkville Illinois. I have been told due to a shortage of staffing, picking me up is no longer an option. This message was given to me directly by the manager in Yorkville when I walked into rent my vehicle on October 8. I have never had this problem, and their drivers actually know where I live by memory because they have been to my house numerous times. It is disappointing because now I have to look for an alternative rental car company. The advantage of using Enterprise is gone because they will no longer pick me up or take me home. This same location will send drivers to the town that I live in, only 2 miles from where I live to pick up customers from a body shop, but they will no longer come to my home to pick me up when I rent a vehicle. Disappointing to say the least.
  • SS
    Susan Scott
    Oct 3, 2025
    5.0
    Enterprise is a fantastic rental company, and this location is awesome! The manager Mitch and his amazing team are so professional and knowledgeable. Offering amazing value and exceptional customer service . Thank you ! You are a valuable asset to this community!
  • LL
    Landru
    Sep 18, 2025
    5.0
    Staff doing expert work with a smile.

Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles can I rent at Enterprise Rent-A-Car in Yorkville, IL?

Enterprise Rent-A-Car in Yorkville offers a wide range of vehicles including cars, vans, and luxury cars, with flexible rental options to suit your needs.

What are the operating hours of Enterprise Rent-A-Car in Yorkville?

The Yorkville location is open Monday to Friday from 8:00 AM to 6:00 PM, Saturday from 9:00 AM to 12:00 PM, and closed on Sundays.