AutoZone Auto Parts

4.0
264 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Georgetown Square in Wood Dale, IL is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Wood Dale, IL or call us at (630) 694-0980.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
371 Georgetown Square, Wood Dale, IL
60191, United States

Hours

Reviews

4.0
264 reviews
5 stars
154
4 stars
45
3 stars
20
2 stars
5
1 star
40

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback is mixed regarding customer service, with some employees praised for their helpfulness and professionalism, while others were reported as rude and unprofessional.

Employee Performance

Several employees, particularly Chuck and Carlos, received high praise for going above and beyond to assist customers, while others were criticized for lack of knowledge and poor behavior.

Product Availability

Customers generally found that the store had a good selection of parts and products, although some reported issues with specific items being out of stock.

Management Issues

Concerns were raised about management's effectiveness, with reports of unprofessional behavior among staff and inadequate training leading to poor customer experiences.

Installation Services

Many customers appreciated the free installation services offered for items like batteries and wiper blades, highlighting this as a positive aspect of their experience.
  • AA
    AA
    Nov 17, 2025
    1.0
    The guy who helped me was extremely rude. He had an attitude from the beginning for no reason, and he talked to me like he knew everything and I didn’t know anything. This was my first time in the store in years, and it turned into a horrible experience. I asked for a part that didn’t fit my car — I didn’t notice that the app said it wouldn’t fit — so I asked him what part would fit. Instead of helping, he acted annoyed and didn’t seem to understand my question. I don’t know why he had such an attitude, but it made the whole situation so unpleasant. If you don’t like your job, just quit. Customers shouldn’t be treated this way. Because of this experience, I will never come to AutoZone again. All I wanted to do was buy brake hardware kit for my 4Runner. I should have bought it from the dealership but they didn't have it in stock. (The guy was a big chubby guy with slicked hair back)
  • KK
    Krsti Kartholl
    Oct 29, 2025
    5.0
    I have a 2018 Hyundai Sonata with oil consumption issues and am currently waiting for a “new” motor. I couldn’t get the oil cap off myself to add oil and Chuck helped me. This man is amazing…he’s changed my wiper blades and installed my battery as well. He also refused a tip and just asked for a review so here it is! Thank you to Chuck for going above and beyond! Also, if you have a Hyundai or a Kia, keep an eye on your oil level…some of these cars consume oil at an alarming rate and there’s no warning until it’s too late, even the newer models.
  • CR
    Cesar Rocha
    Oct 21, 2025
    1.0
    Ay pa One battery supposed Mae Bari es New For My Car later I Have a lot of Issues for this Company. It’s pretty bad. I don’t like it. You have a lot of troubles for me and just very bad Company. I don’t like that. I’ll go over there but don’t have more options. I have card for this Company.
  • SP
    Samuel Puzzo
    Sep 1, 2025
    5.0
    This location has friendly, professional and knowledgeable employees! Always has the parts I need and at a great price!
  • NG
    NICK GARCIA
    Aug 28, 2025
    5.0
    Manager on duty today. AWESOME!

Frequently Asked Questions About AutoZone Auto Parts

What are the regular opening hours for AutoZone Auto Parts in Wood Dale, IL?

AutoZone Auto Parts in Wood Dale, IL is open Monday through Saturday from 7:30 AM to 9:00 PM, and Sunday from 8:00 AM to 8:00 PM.

Does AutoZone Auto Parts offer in-store pickup and same-day delivery services?

Yes, AutoZone Auto Parts provides both in-store pickup and same-day delivery services for customer convenience.