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Enterprise employee helping Enterprise car rental customer roadside in the rain
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Enterprise Rent-A-Car

4.3
(392 reviews)

Business Details

540 North Cass, Westmont, IL
60559, United States
(630) 852-6006
https://www.enterprise.com/en/car-rental/locations/us/il/westmont-1508.html

About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Westmont, IL? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Westmont location today.

Location

Enterprise Rent-A-Car
540 North Cass, Westmont, IL
60559, United States

Hours

Reviews

4.3
392 reviews
5 stars
284
4 stars
35
3 stars
12
2 stars
11
1 star
50

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and professional, with specific mentions of individuals who provided exceptional service.

Reservation Issues

Several reviews highlighted problems with vehicle availability and issues with honoring reservations, leading to customer frustration.

Vehicle Condition

While many customers noted that vehicles were clean and well-maintained, some reported unpleasant odors and issues with the cars provided.

Response Time

Customers expressed dissatisfaction with the slow response times regarding billing issues and follow-up communications.
  • PY
    P Young
    5 days ago
    5.0
    Aaron and Jimmy were very helpful from checking out a car to the return. Unsure of how long I was in need of a rental, Jimmy was flexible in making changes to the reservation as the days passed by and the return was a breeze.
  • DD
    Deluxx “Dianna”
    Feb 25, 2026
    5.0
    Enterprise Westmont is one of the best locations I have experienced in a long time, appreciate the team there!
  • PG
    Paul Gniadek
    Feb 23, 2026
    5.0
    Car rental was great! The Westmont staff should get a shout out! Especially, Sarah, Jimmy , Aaron and the rest of the crew! I have rented internationally from various rental agencies and that group just is professional and friendly! Hopefully they keep it up !
  • ND
    Noelle DiBartolo
    Feb 17, 2026
    5.0
    Everyone who works here is helpful and nice. The cars are always clean and ready when I arrive
  • GS
    Gregory Smith
    Jan 26, 2026
    1.0
    Being in the car business myself, I don't usually give bad reviews but Enterprise has been ghosting me in regards to what I consider a fair request which is crediting me back one day of rental of $30.00 out of 5 days they charged me with. I had tolls that I didn't have my I Pass in my car that I have no problem paying as well as the ridiculous $25.00 penalty for not paying the tolls. In the beginning I spoke with Sierra who is not at this location any more. Then, I spoke to manager Sarah who said she would be looking into my request. She has not got back to me. I've called twice. I also spoke to assistant manager Ian who promised to call his regional manager on Saturday 1-24-26 and he assured me that he'd call me back to keep me in the loop. I even had Gerber of Downers Grove email Enterprise about my request and no calls back from Gerber or Enterprise. I'm fed up. I want to take care of my bill but they are not responding. Since State Farm Insurance did not pay these 5 days, which was unfair as well, Enterprise basically said "Hey buddy, you are on your own". Normally, my experience in the past has been fine with Enterprise in all my past rentals with them . . . but this experience has definitely left a sour taste. Very unprofessional. My next steps will be to go to the BBB and report Enterprise Rentals and State Farm Insurance!! Chris Smith

Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles can I rent from Enterprise Rent-A-Car in Westmont, IL?

You can rent a wide range of vehicles including cars, vans, and luxury cars with flexible rental options at Enterprise Rent-A-Car in Westmont.

What are the operating hours for Enterprise Rent-A-Car in Westmont?

Enterprise Rent-A-Car in Westmont is open Monday to Friday from 7:30 AM to 5:30 PM, Saturday from 8:00 AM to 1:00 PM, and Sunday from 9:00 AM to 1:00 PM.

Brand Certified Facts from Enterprise Rent-A-Car

This information is certified by Enterprise Rent-A-Car and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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