Jiffy Lube

4.6
728 reviews

About

Oil Change Service StationBrake ShopCar Battery StoreTire ShopCar Inspection StationJiffy Lube
Jiffy Lube offers fast, quality oil changes performed by trained technicians in WEST DUNDEE. Our 15-minute oil change service includes a FREE comprehensive preventive maintenance review, and it’s your call to stay in your car or wait in our lounge. Whether you just need a quick oil change or additional services like brakes, battery, windshield wiper replacement, or transmission and coolant flush, our technicians will get you in and out in a Jiffy, and with no appointment necessary. Fleets welcome.

Details

  • RestroomAvailable
  • Wheelchair accessible entranceAvailable
  • Wheelchair accessible restroomAvailable

Location

Jiffy Lube
726 W Main St, West Dundee, IL
60118, United States

Hours

Reviews

4.6
728 reviews
5 stars
618
4 stars
49
3 stars
9
2 stars
8
1 star
44

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and informative, particularly highlighting employees like Phoenix and Darian.

Efficiency

Numerous reviews noted the quick service and efficiency of the oil change process, with many customers appreciating the fast turnaround time.

Mixed Experiences

While many reviews were positive, there were a few negative experiences related to service quality and accountability, particularly regarding brake installations.

Knowledgeable Staff

Customers frequently mentioned the staff's knowledge and willingness to explain services without pressuring them into upsells.
  • AP
    alex parra
    Dec 31, 2025
    5.0
    very good service and understanding, will come back again, the workers are really nice and friendly
  • KT
    kevin tannhauser
    Dec 18, 2025
    5.0
    Super helpful with finding issues. A few years ago I had a massive oil leak and they came to my work to help get it to them. Turned out it was a recall and had it towed to a dealership.
  • FN
    Floyd Nicholson
    Dec 17, 2025
    4.0
    The experience I had today was very punctual, very understanding and determined to give me a good experience at this shop in Elgin Phoenix was the person that worked with me at the counter very knowledgeable and patient overall very good experience. I would recommend this facility for an oil change.
  • MC
    Maddie Connealy
    Dec 10, 2025
    5.0
    I pulled up to Jiffy Lube for an oil change and bc my brake light fluid light had come on. What I thought would be a quick fix turned into a much more detailed issue. The employees at jiffy lube went above and beyond to ensure I was able to drive back to the city safely. They stayed open 3 hours late and drove 45 minutes away to get a part necessary to complete my repair. They truly went above and beyond for me and demonstrated there are great people in this world. Would recommend to anyone, thank you
  • LW
    Leah Welch
    Dec 9, 2025
    1.0
    Wish I could give no stars. Where do I start…? I went to get an oil change a few months ago( overpriced yet convenient) . When I left I got not even a mile up the road and the car was making a loud noise and was not working fast forward an accident occurred because of this and Come to find out jiffy lube had us leave with no oil in our car which as you can imagine ruined the car. NOT only did they write the miles wrong on the invoice they claim this was not there fault with lots of proof from multiple resources. After 2 months they still say it’s not their fault … I don’t know what’s a bigger joke this company or the fact that they can even deny that this is there fault after the multiple phone calls and witnesses. Never and I mean NEVER come to this place unless you want to buy a whole new car. Terrible terrible company I cannot even explain how angry I am. Jiffy lube is a joke especially the one on Main Street west Dundee. And management your even worse.

Frequently Asked Questions About Jiffy Lube

How much does an oil change cost at Jiffy Lube?

You can receive a personalized oil change quote from your local Jiffy Lube service center by visiting MyJiffyLube at https://jiffylube.com/get-an-estimate/get-started. This is the best way to get a quote because the cost of an oil change will vary based on your vehicle’s manufacturer recommendations for oil type and your vehicle’s engine oil capacity. Each Jiffy Lube service center is also independently owned and operated, and retail prices for products and services are determined at the local store level. You can also call your local store if you have additional questions.

How long does an oil change take at Jiffy Lube?

An oil change at Jiffy Lube could take 15 minutes or less, that's from the time we start your service, and the hood of your vehicle goes up, to when we've completed the service, and the hood goes down! Jiffy Lube pioneered the quick lube industry, and we are geared to handle oil changes for all types of vehicles. We also know that finding the time to get your car serviced is tough, so if you decide to complete a few of your other vehicle needs while visiting us, like a new cabin or engine air filter, tire rotation, or new windshield wipers, this could add additional time to your service. Finally, wait times can vary depending on the time of your visit and location of your service.