Jiffy Lube

4.6
409 reviews

About

Oil Change Service StationAuto MaintenanceCar Inspection StationBrake ShopTire ShopCar Battery Store
Jiffy Lube offers fast, quality oil changes performed by trained technicians in WEST CHICAGO. Our 15-minute oil change service includes a FREE comprehensive preventive maintenance review, and it’s your call to stay in your car or wait in our lounge. Whether you just need a quick oil change or additional services like brakes, battery, windshield wiper replacement, or transmission and coolant flush, our technicians will get you in and out in a Jiffy, and with no appointment necessary. Fleets welcome.

Details

  • RestroomAvailable

Location

Jiffy Lube
137 W North Ave, West Chicago, IL
60185, United States

Hours

Reviews

4.6
409 reviews
5 stars
344
4 stars
31
3 stars
4
2 stars
4
1 star
26

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently praised the quick service, often mentioning oil changes completed in under 30 minutes.

Customer Service

Many reviews highlighted the friendly and accommodating nature of the staff, particularly mentioning individuals like Richard and Nick.

Professionalism

The team was described as professional and knowledgeable, with several customers noting their thorough explanations of services.

Trustworthiness

While most reviews were positive, a few customers expressed concerns about the reliability of the service, particularly regarding oil changes.

Cleanliness

The waiting area received mixed feedback, with some customers noting it could use a deeper clean.
  • KB
    Kathleen Buckner
    2 days ago
    5.0
    Staff very nice and entice to my needs for car Satisfied with cost Wait time was good
  • AS
    adam salgado
    3 days ago
    5.0
    Great customer service and they always get the job done👍
  • JH
    Jim Hansen
    Nov 11, 2025
    5.0
    While they were very busy the wait time wasn't bad. Technician advised me of potential maintenance coming up. Very profession. Will definitely return. B
  • KP
    Kirk Petrine
    Nov 5, 2025
    5.0
    Oil changes just keep getting more expensive . These guys take some of the sting out of the cost
  • SN
    Sirk Nijcoc
    Oct 15, 2025
    5.0
    I had an amazing experience at the Jiffy Lube located on Neltnor and North Avenue in West Chicago. I came in with a brand new plastic splash guard that I needed installed under my car. As I was walking up to the building, Rich, the manager, greeted me at the entrance with a smile and asked how he could help. I explained the situation, and without hesitation, he asked for my keys and drove my car right into the shop. I waited in their very clean and comfortable lobby, and within just five minutes, Rich came back and said, “Here you go, you’re all set!” I was honestly blown away. He didn’t ask for any payment and helped purely out of kindness, which is incredibly rare these days. The customer service from Rich and his team was outstanding. Their professionalism, genuine care, and willingness to go above and beyond really stood out. I highly recommend this Jiffy Lube to anyone in the area. If you're near Neltnor and North Avenue in West Chicago, this is the place to go. Thank you again, Rich!

Frequently Asked Questions About Jiffy Lube

How much does an oil change cost at Jiffy Lube?

You can receive a personalized oil change quote from your local Jiffy Lube service center by visiting MyJiffyLube at https://jiffylube.com/get-an-estimate/get-started. This is the best way to get a quote because the cost of an oil change will vary based on your vehicle’s manufacturer recommendations for oil type and your vehicle’s engine oil capacity. Each Jiffy Lube service center is also independently owned and operated, and retail prices for products and services are determined at the local store level. You can also call your local store if you have additional questions.

How long does an oil change take at Jiffy Lube?

An oil change at Jiffy Lube could take 15 minutes or less, that's from the time we start your service, and the hood of your vehicle goes up, to when we've completed the service, and the hood goes down! Jiffy Lube pioneered the quick lube industry, and we are geared to handle oil changes for all types of vehicles. We also know that finding the time to get your car serviced is tough, so if you decide to complete a few of your other vehicle needs while visiting us, like a new cabin or engine air filter, tire rotation, or new windshield wipers, this could add additional time to your service. Finally, wait times can vary depending on the time of your visit and location of your service.