Business Details
About
Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Waukegan #2667 in Waukegan, IL is one of the nation's leading retailer of automotive replacement car parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Waukegan, IL or call us at (847) 625-1185.
Details
- Cash onlyNot available
- Curbside pickupAvailable
Location
Hours
Reviews
4.2
365 reviews
5 stars
224
4 stars
70
3 stars
24
2 stars
6
1 star
41
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised individual employees for their helpfulness and willingness to go above and beyond, particularly mentioning staff like Gabriel, Jose, and Cortez.
Staff Knowledge
While some customers found staff knowledgeable and helpful, others reported a lack of expertise and poor customer service from certain employees.
Long Wait Times
Several reviews mentioned long lines and slow service, indicating that the store may be understaffed during busy periods.
Mixed Experiences
Customer experiences varied widely, with some expressing satisfaction and others reporting negative interactions, including issues with product availability and service.
Racial Discrimination Concerns
There were serious allegations of racial discrimination from a customer, highlighting a significant concern regarding the treatment of diverse clientele.
- ABAlex BermudezNov 2, 20255.0I went to change my battery and Jewrrell helps us in a very efficient way, he is excellent with costumer service, he explains everything and change the battery of the car super easy and fast đź‘Ś
- IAisaelena albarranOct 25, 20255.0I went to AutoZone to get lightbulbs for my car, and Gabriel was amazing! I didn’t even have to ask—he offered to help me install them right away. He was friendly, knowledgeable, and went above and beyond to make sure everything was working perfectly. Excellent customer service—thank you, Gabriel!
- JWJ WoodsSep 27, 20255.0Excellent service! I had a couple burned out bulbs but I couldn’t get to them. Jose came out and changed them for me. Thank you so much!!!
- MMMauricio MoralesSep 17, 20255.0Went in to test my battery, it failed and got new battery put on with in 30 mins. Gabriel was very responsive and attentive to my needs. Great customer service
- BBBill BarronAug 4, 20255.0Great service
Frequently Asked Questions About AutoZone Auto Parts
What are the regular operating hours of AutoZone Auto Parts in Waukegan?
AutoZone Waukegan is open Monday through Saturday from 7:30 AM to 9:00 PM and on Sunday from 8:00 AM to 8:00 PM.
Does AutoZone Waukegan offer in-store pickup and delivery services?
Yes, AutoZone Waukegan offers in-store pickup, curbside pickup, and same-day delivery services for customer convenience.
What types of automotive parts and brands are available at this AutoZone location?
This AutoZone location offers a variety of automotive parts including brake pads, car batteries, and accessories from brands like Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, and more.
Can customers rent tools or get auto repair services at AutoZone Waukegan?
Yes, AutoZone Waukegan provides tool rental services as well as auto repair and tune-up services.
How can I contact AutoZone Waukegan for questions or support?
You can call AutoZone Waukegan at (847) 625-1185 or email customer.service@autozone.com for assistance.
What is the physical address of the AutoZone Auto Parts store in Waukegan?
The store is located at 1701 N Lewis Ave, Waukegan, IL 60085, United States.
Are there nearby places where I can grab a coffee before or after visiting AutoZone?
Yes, Dunkin' is a nearby coffee shop located close to AutoZone, perfect for grabbing a coffee before or after your visit.
What banking options are available near AutoZone Waukegan?
First Midwest Bank and NorStates Bank are nearby banks where customers can handle financial services conveniently close to AutoZone.
Are there any grocery stores near AutoZone in Waukegan for quick shopping?
Nearby grocery options include Tony's Fresh Market, ALDI USA, and Lewis Produce Market, ideal for quick shopping trips before or after your visit to AutoZone.
What attractions or services can customers find near AutoZone Waukegan?
Nearby places include Speedy Detail for car washing, Planned Parenthood - Waukegan Health Center for medical services, and Wingstop for dining, offering a variety of options around AutoZone.