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AutoZone Auto Parts

4.4
(391 reviews)

Business Details

711 S Greenbay Rd, Waukegan, IL
60085, United States
(847) 599-0290
https://www.autozone.com/locations/il/waukegan/711-s-greenbay-rd.html

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Waukegan #2665 in Waukegan, IL is one of the nation's leading retailer of automotive replacement car parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Waukegan, IL or call us at (847) 599-0290.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
711 S Greenbay Rd, Waukegan, IL
60085, United States

Hours

Reviews

4.4
391 reviews
5 stars
269
4 stars
60
3 stars
30
2 stars
6
1 star
26

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for their helpfulness and knowledge, with specific mentions of employees like Sylvester, David, and Lisa for going above and beyond.

Staffing Issues

Some reviews indicated that there were not enough staff members available to assist customers promptly, leading to longer wait times.

Product Availability

Several customers expressed frustration with inventory issues, noting that items they ordered online were not available in-store.

Mixed Experiences

While many reviews highlighted excellent service, there were also complaints about rude staff and poor customer interactions on certain occasions.
  • NN
    Nicole
    Feb 4, 2026
    5.0
    Ran a quick free diagnostic. Maribel was very helpful!!
  • JE
    Jason Ellampally
    Dec 24, 2025
    4.0
    They had what I needed for a reasonable price. I often give the customer service here, 5 stars, but 2 things took away from that. My dude, J, at the reg was trying to give great service, jumping on the phone for, assistance, not just feeding us excuses. The cashier, J, told the customer in front of me and the helper in the phone, we didn't have singles to give change. Too many retail places, are quickening the closing process by dropping change & bills early. I deserve the same customer service any time during hours. 2nd thing, cashier started network problems delayed transaction with loyalty program. Again, I'd still give you my loyal business, cuz I appreciate your wisdom & prices. Sidenote: Google Maps suggested I go to O'Reilly's down the road, because their string online presence showed their hours... Idk. I came to my new, local AutoZone.
  • DO
    Dan Orna
    Dec 8, 2025
    5.0
    Great customer service! Was well staffed and resolved my dead battery swap under warranty issue right away.
  • KV
    Kimberli Vilchis
    Sep 27, 2025
    5.0
    No encontré lo que buscaba
  • UC
    Uncle Cee
    Feb 1, 2019
    5.0
    My #1 Automotive Store. Super Staff

Frequently Asked Questions About AutoZone Auto Parts

What are the opening hours of AutoZone Auto Parts in Waukegan?

The store is open Monday through Saturday from 7:30 AM to 10:00 PM, and Sunday from 8:00 AM to 8:00 PM.

What types of products does AutoZone Auto Parts in Waukegan offer?

They offer auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts.

Brand Certified Facts from AutoZone Auto Parts

AutoZone Auto Parts partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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